Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2016
Very clean extremely comfortable beds hotels has everything you don't need to leave the sight , has food gym stores etc
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Great resort centrally located

Posted Feb 12, 2016
Pros: Centrally located, price is right
Stayed for 1 night. It was very rainy that day and I was allowed to check in 2 hours early since the parks were basically closed. The bed was extremely comfortable and the room was decently sized. It was a suite, there was an adjoining door that was blocked off with furniture, but there was some noise. The biggest annoyance came from the breezeway; people running up and down until 1 or 2 am and it was VERY loud. The next morning at around 8:30, housekeeping loudly knocked at my door, and went down the line of rooms, even knocking on doors I know for a fact had a "do not disturb" sign. Check out is at 11 am. Parking is horrendous if you don't get there before 7pm. Overall it was centrally located, easy to find, and decently priced.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

In the middle of it all

Posted Feb 11, 2016
This hotel included a comfortable room, extremely convenient location, very friendly and helpful staff. Room was clean, bed was comfortable. This would be a place I would recommend for anyone staying in Orlando for business or for some reason did not want to stay on Disney property.
Comment from Hotel Management
Feb 12, 2016 by Brian, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler from K.

Hard to find entrance

Posted Feb 4, 2016
There was a few things broken in the room and had no in room refrigerator. At 8am the maids started cleaning and kept letting the doors bang shut every time they went in and out. This went on till we checked out at 11am. Got charged a $20 resort fee but did not use any of the eminities and there was no free breakfast.
Comment from Hotel Management
Feb 10, 2016 by Brian, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler from Scarobough

Don't Stay Here

Posted Feb 3, 2016
Pros: There was a lovely young lady working at the bar/lounge at the pool. She went out of her way to help lovely and helpful.
Cons: Security. Cleanliness.
Location: The location was not bad. Walking distance to lots of restaurants, but not much in the way of shopping close by.
Though from the exterior this hotel looks lovely, it was very disappointing. The curtain in our room was black with mold or dirt. The cleaning staff did a terrible job. They made the beds and restocked the towels, but that was all they cleaned. My daughter left her expensive jacket unattended by the pool while she want to get a drink of water and when she returned it looked as though the staff had cleaned up her area as everything was gone. But when she put in a report with management they told her that at that time of night it might have been a "hobo" that took it. Overall, I would NEVER stay here or any other Wyndam hotel again. And I would NOT recommend this hotel to anyone.
1 out of 5
by A verified traveler from Palm Beach, Florida

Ridiculously Loud and Rude Unhelpful Staff

Posted Feb 1, 2016
Upon entering the room, I noticed the bed had some long strands of black hair up next to the pillows. Not the best first impression but not a big enough deal to complain about. Its now later and time for sleep. The room is positioned near the WaWa gas station. You can not only hear the cars loudly pulling in and out, car alarms being armed and disarmed, but the music from the cars and constantly from the gas stations own playlist. You literally could hear everything outside as if you were standing in the middle of it. The AC unit was loud, but even that couldn't drown out the noises coming from outside. When this was brought up, the hotel staff was so rude and unhelpful. They did not change the room nor did they offer any apology or solution. We were treated as if we were inconviencing the front desk with our request. I was rudely given a card and told I could call this person (I assume a manager) tomorrow which didn't at all help my issue. I will not stay here again due to the fact that if I had any other issue I have no confidence I will be helped.
Comment from Hotel Management
Feb 5, 2016 by Brian, Hotel Management
Thank you for staying at the Wyndham Orlando Resort International Drive. Our guest's like yourself are our most valuable source of feedback; your cumulative experiences with us provides you with a keen eye to help identify areas where our service is not up to the level that we strive to provide. Please accept my sincere apology on behalf of our resort for the poor customer service issues you experienced with us. Your experience will be shared with our Leadership team so that proper follow up with our team can be conducted. We appreciate you making us aware of these issues so that we can improve our guests’ experience. Often our greatest opportunities to improve come from the moments that humble us as service professionals. Thank you for your feedback and for giving us the chance to make our team better. It is my sincere hope that you will still consider us for any future opportunities while visiting the Orlando area.
3 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, ga

Posted Jan 31, 2016
Even though the hotel was remodel not too long ago, the rooms and hallways fell out dated. Main lobby is great a long with the location.
Comment from Hotel Management
Feb 7, 2016 by Brian, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
3 out of 5
by A verified traveler from jacksonville florida

Staff was helpful/ room ok-maintenced ruined it

Posted Jan 31, 2016
Staff in front great helpful and informative The room was ok the bathroom sink drain was broken which made the sink drain slowly I actually had to pull it out of the bottom to get it to drain What ruined it for me was in was a weekend 730 am I was there on business for a convention and woken up by the grounds people with a leaf blower all outside my porch and I'm sorry but not good practice early like this when some are there for work
Comment from Hotel Management
Feb 7, 2016 by Brian, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

It was nice. It was very nice.

Posted Jan 30, 2016
Good location for what I needed. Very nicely decorated.
Comment from Hotel Management
Feb 4, 2016 by Brian, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice Hotel, Great Location on International Drive!

Posted Jan 30, 2016
Next door to the Eye, Perkins and plenty of shopping. They did not offer Shuttle service.
Comment from Hotel Management
Feb 7, 2016 by Brian, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!