Ratings based on 1,609 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Posted Oct 11, 2017
Staff was very nice abd friendly. Room was clean and pool was clean as well.
Comment from Hotel Management
Nov 4, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Sincerely, Ingrid Rodriguez
4 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Oct 2, 2017
we just over nighted on our way to another destination
Comment from Hotel Management
Nov 2, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Sincerely Ingrid Rodriguez
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice hotel

Posted Oct 1, 2017
Exactly what Internet needed forma oneroso night, clase to the airport, good beds, excellent breakfast.
Comment from Hotel Management
Oct 28, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!.
3 out of 5
by A verified traveler from California

Scent of the Room

Posted Sep 30, 2017
Pros: The location was great, close to the airport, and the room was a great size.
Cons: The cleaning supplies should be reviewed, due to the scents
Location: Close to the airport
From the minute we walked into the room we could smell an annoying scent, like old aftershave. As soon as we went to bed we knew the smell was from the pillows/cases. It is probably just the detergent they use but it kept us up most of the night with headaches. The front desk staff was very pleasant and helpful and the facilities were nice.
Comment from Hotel Management
Oct 28, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Very clean, spacious room, and great pool area.

Posted Sep 29, 2017
Pros: The room, breakfast, pool area.
Cons: Nothing.
Location: We found restaurants in walking distance. We did not rent a car as we were leaving out of the country the next day.
It was a great place to stay, the room was spacious, great pool and hot tub area, and good breakfast. highly recommend, and we would stay again.
Comment from Hotel Management
Sep 29, 2017 by Ingrid Rodriguez, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Ingrid Rodriguez
1 out of 5
by A verified traveler

Deseptive

Posted Sep 18, 2017
Cons: Honestly
After I checking they told me they had no Cable, wifi or phone. THEY checked me out when I said I wanted a refund. They said I'd have to take that up with Expedia!
Comment from Hotel Management
Sep 21, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience . Unfortunately, if you prepay this reservation online using a third party booking you must contact them to get your refund. Because the third party company is the one who charge your credit card . So the way it work is we refund the third party company that you booked with and they refund you. Sincerely Ingrid Rodriguez
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlantic City

Excellent Stay

Posted Sep 18, 2017
A very comfortable and extremely clean room. Would stay again.
Comment from Hotel Management
Sep 26, 2017 by Ingrid Rodriguez, Hotel Management
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Ingrid Rodriguez
5 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee

Great hotel

Posted Aug 24, 2017
The hotel was clean, comfortable and had great services.
Comment from Hotel Management
Aug 26, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!. Sincerely, Ingrid Rodriguez Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sebastian, FL

Great experience

Posted Aug 24, 2017
Great place to stay when flying out of MCO. Pleasant staff, nice rooms and extended parking.
Comment from Hotel Management
Aug 26, 2017 by Ingrid Rodriguez, Hotel Management
Dare Guest We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Sincerely, Ingrid Rodriguez Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The room was comfortable and the staff great. The location wasn't so bad either, its close proximity to the airport makes it a definite choice in your hotel options. Let's not forget the free breakfast. Overall my experience was A1.
Comment from Hotel Management
Aug 24, 2017 by Ingrid Rodriguez, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely INgrid Rodriguez