Ratings based on 1,565 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Deseptive

Posted Sep 18, 2017
Cons: Honestly
After I checking they told me they had no Cable, wifi or phone. THEY checked me out when I said I wanted a refund. They said I'd have to take that up with Expedia!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlantic City

Excellent Stay

Posted Sep 18, 2017
A very comfortable and extremely clean room. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee

Great hotel

Posted Aug 24, 2017
The hotel was clean, comfortable and had great services.
Comment from Hotel Management
Aug 26, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!. Sincerely, Ingrid Rodriguez Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sebastian, FL

Great experience

Posted Aug 24, 2017
Great place to stay when flying out of MCO. Pleasant staff, nice rooms and extended parking.
Comment from Hotel Management
Aug 26, 2017 by Ingrid Rodriguez, Hotel Management
Dare Guest We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Sincerely, Ingrid Rodriguez Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The room was comfortable and the staff great. The location wasn't so bad either, its close proximity to the airport makes it a definite choice in your hotel options. Let's not forget the free breakfast. Overall my experience was A1.
Comment from Hotel Management
Aug 24, 2017 by Ingrid Rodriguez, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely INgrid Rodriguez
3 out of 5
by A verified traveler from Virginia

It was ok

Posted Aug 23, 2017
Pros: Close to airport after a long day of flying
Cons: Customer service.
We arrived after a long day flying. The front desk staff was not very attentive to us. They were distracted by having their boyfriends at the desk. They told us how to find the rooms but nothing else. The rooms seemed fine. The breakfast was ok.
Comment from Hotel Management
Aug 26, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, We have received the feedback you have sent regarding the poor customer service that you have received. Please allow me to apologize on behalf of our company for the kind of service that you have experienced. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely Ingrid Rodriguez
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great place to stay for the night

Posted Aug 23, 2017
Nice large room with comfortable beds. Great breakfast in the morning
Comment from Hotel Management
Aug 26, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Ingrid Rodriguez
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to the airport

Posted Aug 19, 2017
The hotel was decent. It was a little dated but clean.
Comment from Hotel Management
Aug 24, 2017 by Ingrid Rodrigu, Hotel Management
Dear Guest, We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business. Sincerely Ingrid Rodriguez
4 out of 5
Recommended
for Everyone
by A verified traveler from St John's newfoundland

Close to the airport

Posted Aug 17, 2017
Good location. Very clean. Great staff This is our second visit. Brought friends with us this time. Will return
Comment from Hotel Management
Aug 24, 2017 by Ingrid Rodriguez, Hotel Management
Dear Guest, We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business. Sincerely Ingrid Rodriguez
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay Orlando airport

Posted Aug 17, 2017
Pros: quixk pick up from airport. Even quicker checkin. Large room and full size bath.
Cons: Reception area was looking tired but clean
Location: This was used as stop over in between flights so just used room and reception for breakfast.
good hotel for stopover in between flights. 10 minutes from airport free shuttle, large room, fridge, micro and best of all full size bath. Reception had my key and wifi password all ready at checkin . No hanging around. Good price. What's not to like.
Comment from Hotel Management
Aug 24, 2017 by Ingrid Rodriguez, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs. Thank you for your feedback Sincerely, Ingrid Rodriguez