Ratings based on 499 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Decent Hotel Close to the Airport

Posted Oct 3, 2017
Pros: Airport Shuttle, Walking distance to a few restaurants
Cons: The hotel could be updated a bit, it looks a bit dated.
Location: The location was very close to the airport which was great and there were a few restaurants within walking distance. We walked to TGI Fridays.
Our Disney cruise was cut short by a day due to Hurricane Irma. I was not able to change my flight so I had to find a hotel for one night. Fortunately, with the help of Disney Cruise Line and Expedia, I was able to book a room at Courtyard by Marriott. The lobby area is very nice and modern. The rest of the hotel looks a bit dated and could use a renovation. Our room was nice and clean and the beds were comfortable. And they have a shuttle to the airport which was very convenient. Overall, I would recommend the hotel to someone who needs to be close to the airport and needs airport shuttle. I would recommend a renovation of the hotel to update it a bit.
Comment from Hotel Management
Oct 4, 2017 by General Manager , Hotel Management
Dear Tarri, thank you for choosing Courtyard Orlando Airport for your visit and for recommending us. It’s a pleasure knowing you loved our proximity to the airport and our shuttle service. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope to welcome you back soon. Kind regards, Ana Zapata, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Convenient location. Close to airport.. free shuttle.. friendly staff
Comment from Hotel Management
Oct 3, 2017 by General Manager, Hotel Management
Dear Guest, thank you for sharing your positive feedback about Courtyard Orlando Airport. We are glad to read our outstanding hospitality and close proximity to the airport met your expectations for a pleasant stay. It was our pleasure hosting you, and we hope to see you again in the future. Kind regards, Ana Zapata, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Three nights in Orlando

Posted Oct 2, 2017
Pros: Made to order breakfast
Cons: Find out what customers want.
Location: 15 min to Lake Nona USTA Tennis facility.
I would have liked a choice of rooms than giving me the ground floor next to Fridays since I was staying a kid. Breakfast was ordering from the café so I felt they were better than buffet.
Comment from Hotel Management
Oct 3, 2017 by General Manager, Hotel Management
Dear Guest, thank you for sharing your experience at Courtyard Orlando Airport. It’s a pleasure knowing you loved the breakfast we offer and our location was convenient for your needs. We would love to provide you with the room of your choice on your next visit. Please come back soon. Kind regards, Ana Zapata, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Quiet and Looks nice

Posted Sep 29, 2017
really nice and patient staff give guest a ride if u do not hav a car show you and send you to your front of the door nice poor for pary and also have lots of pools for BBQ and party!
Comment from Hotel Management
Oct 1, 2017 by General Manager, Hotel Management
Dear Lynne, thank you for sharing your experience at Courtyard Orlando Airport. It’s a pleasure knowing you loved our excellent service and the outstanding facilities we offer. We hope you will consider us again whenever your travels bring you back to Orlando. Kind regards, Ana Zapata, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good Hotel Conveniently Located

Posted Sep 23, 2017
Excellent location close to the airport. Convenient Bistro in-house with good quality snacks and drink. Comfortable clean rooms with good ammenities. Overall excellent value.
Comment from Hotel Management
Sep 24, 2017 by General Manager , Hotel Management
Dear JMP, thank you for staying at Courtyard Orlando Airport and for writing about the wonderful experience that you had.  We are delighted to know you were overwhelmed not only with our facilities and convenient location but also with the value we offer. We appreciate your business and hope you will stay with us again on your next trip to the Orlando area. Kind Regards, Ana Zapata, General Manager
2 out of 5
by A verified traveler from New Jersey

Never have a hotel worse than this in last 10 year

Posted Aug 28, 2017
Staff not friendly, waited for 30 min for coffee to be deliver to the table and would not give to me in my hand because I have a food order and had to wait to both food and coffee for breakfast. One breakfast coast $39.00 for an egg sandwich , water and choocklet milk. Rip off
Comment from Hotel Management
Aug 30, 2017 by General Manager, Hotel Management
Dear Dr. Isaac, Thank you for bringing your Bistro experience to our attention. The situation you describe is certainly not the type of service we are known for, nor does it display our commitment of excellent service to our guests. Your comments have prompted us to revisit our training to be sure we are meeting our high standards as well as the type of service you should expect from us everyday. We look forward to welcoming you back so we can provide you with the hospitality you should have received on this visit. Sincerely, Ana Zapata General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Convenient to airport

Posted Aug 23, 2017
This hotel is a very short distance to the airport. Restaurants surround the hotel. Shuttle will drive you within 2 miles of hotel and pick you up besides just to airport. Shuttle drivers are very friendly and helpful. Nice outdoor pool.
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Lisa, thank you for taking the time to review your stay. We especially appreciate you pointing out the proximity of our location to the airport and the courteous service from our shuttle team. I will be sure to share your compliments with them. We hope to serve you again whenever your travels bring you to Orlando. Kind regards, Ana Zapata, General Manager
3 out of 5
by A verified traveler

Basic

Posted Aug 23, 2017
Hotel was fine. Bit basic. Tried to get food in the 'cafe' got so bored of waiting for service got crisps from 'grocery store' (basically glorified vending machine) and didn't bother getting included breakfast in am.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
Thank you for reviewing your stay with us. We are happy to know that many aspects of your stay gave you a positive impression of our hotel. We did take note of the delay in service in our Bistro that you mentioned and we will take immediate action to correct this so our valued guests receive the proper attention at all times. Thank you for letting us know about your experience. We hope to have the privilege of hosting you again the next time you visit Orlando. Kind regards, Ana Zapata General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very convenient close to everything all

Posted Aug 2, 2017
Great place to stay at Close to all stores friendly help great pool
Comment from Hotel Management
Aug 3, 2017 by General Manager , Hotel Management
Dear Trapp, thank you for choosing the Courtyard Orlando Airport and for taking the time to write such a complimentary review. We were delighted to read how much you loved our location, friendly service, and amenities. We are always striving for excellence, so your feedback was especially nice to read. We value your business and hope to have the privilege of hosting you again! Kind regards, Ana Zapata, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sebastian FL

Best beds ever.

Posted Jul 24, 2017
Beds were luxorious, as were the wonderful pillows. The shuttle to and from the airport was prompt, and service friendly
Comment from Hotel Management
Jul 25, 2017 by General Manager , Hotel Management
Dear Cynthia, thank you for your amazing review. We are delighted that you had a restful night’s sleep on our comfy beds and appreciate you for highlighting our prompt and friendly shuttle service. Thanks for being our guest at the Courtyard Orlando Airport, and we look forward to seeing you again soon. Kind regards, Ana Zapata, General Manager