Ratings based on 520 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Super friendly staff

Posted Jan 22, 2018
The hotel is clean and well kept. The staff are so helpful and friendly! Can’t say enough about how great they are.
Comment from Hotel Management
Jan 22, 2018 by General Manager , Hotel Management
Dear Guest, thank you for sharing your experience at Courtyard Orlando Airport. We are so happy you were overwhelmed not only by our friendliness but also with our spotless property. We look forward to welcoming you back soon. Kind regards, Leanne Nash, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2018
Staff was extremely friendly, room is clean and well maintained.
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Guest, thank you so much posting a review of your stay with us. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to welcome you back soon at Courtyard Orlando Airport. Kind regards, Leanne Nash, General Manager
2 out of 5
by A verified traveler from Orlando

Very very disappointing hotel for a Marriott !

Posted Jan 5, 2018
Cleanliness of hotel is very poor indeed. Carpets are filthy and stained. Overall standard I would definitely rate only 2 Star maximum.
Comment from Hotel Management
Jan 5, 2018 by General Manager, Hotel Management
Dear June, we sincerely apologize for the cleanliness issues you encountered while being here. Your comments have been shared with the housekeeping staff, and steps are being taken to avoid such mistakes in the future. Please give us another chance to provide you with a much better experience. Sincerely, Leanne Nash, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Beautiful hotel

Posted Dec 29, 2017
This hotel was beautiful. Not what I was expecting at all. The short distance to the airport amazed me as well as being within walking distance of restaurants. Rooms were clean. It looked like the hotel had just been remodeled because it was very modern, nice lobby and business center. Lovely dining area and small Gift shop area. Free shuttle service e to the airport was a major plus!
Comment from Hotel Management
Dec 30, 2017 by General Manager, Hotel Management
Dear Nicole, thank you for being our guest at Courtyard Orlando Airport. We are pleased to read you were impressed with our facilities and that our convenient location, as well as complimentary shuttle service, worked out so well for you. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Kind regards, Leanne Nash, General Manager
3 out of 5
by A verified traveler from California

Good location for Airport connections

Posted Dec 8, 2017
Pros: Staff & Location due to tight connection at Airport.
Cons: Nicer lobby - this one is very noisy
Location: Several restaurants in walking distance.
Good locations for Airport connections otherwise the other Marriott Courtyard properties are nicer to stay out.
Comment from Hotel Management
Dec 9, 2017 by General Manager, Hotel Management
Dear Mike, thank you for being our guest. It’s nice to know our location was convenient for your needs and that you liked our courteous associates. Having said that, we are sorry for the inconvenience you had while being here. We appreciate your feedback and hope to have the opportunity to make your next visit perfect in every respect. Kind regards, Leanne Nash, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Scranton, PA

Nice Hotel, Convenient Location to Airport

Posted Nov 18, 2017
You know when you stay at a Marriott, you receive great service in an updated facility.
Comment from Hotel Management
Nov 18, 2017 by General Manager, Hotel Management
Dear Justin, it was a pleasure having you as our guest at the Courtyard Orlando Airport. We are glad to know our location worked well for your needs and that our service, as well as the facilities, added to your exceptional visit. We look forward to seeing you again on your future trip. Kind regards, Leanne Nash, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vero Beach, FL

Good stop-over for the Orlando Airport

Posted Nov 17, 2017
Pros: Convenient and clean.
Location: Near the Orlando airport and long-term parking.
Only stayed one evening for an early morning airplane departure. Check-in was very quick and the room was clean and comfortable. We departed very early the next morning before the included breakfast was available.
Comment from Hotel Management
Nov 18, 2017 by General Manager, Hotel Management
Dear Bob, thank you for choosing Courtyard Orlando Airport. It’s a pleasure knowing you loved your comfortable room and the efficient service provided by our front desk associates. We hope to welcome you back soon. Kind regards, Leanne Nash, General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Salt Lake

Good. Not Perfect

Posted Nov 17, 2017
Pros: The exterior and lobby.
Cons: The walls and decor in the hallways and rooms were dated. The lobby, however, was fantastic.
Location: Definitely, go eat at Rock n Brews. The food and ambiance were great.
We checked in late and the receptionist was great. Within just a couple of minutes, we were checked in and headed to our room. No wait. In the middle of the night, a fire alarm went off - not a good when you just took a red-eye to Orlando. The fire was due to a kitchen toaster that the employee didn't quite know how to work. Overall the stay was pleasant. The transportation man and receptionist were on point.
Comment from Hotel Management
Nov 18, 2017 by General Manager, Hotel Management
Dear Guest, thank you for sharing your experience at Courtyard Orlando Airport. It’s a pleasure knowing you loved the excellent service offered by our shuttle driver and front desk associate. We value your observation in regard to the fire alarm and have taken a note of it. We hope to have the opportunity of welcoming you back soon. Kind regards, Leanne Nash, General Manager
3 out of 5
by A verified traveler from new york

Was surprised at the low quality

Posted Oct 24, 2017
Did not feel like other hotels in this price and star level.
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Dear Syed, thank you for reviewing your experience and for choosing to stay with us. We never want to disappoint our guests, so we are sorry we did not meet your expectations. We value your feedback and will use it to improve our overall guest experience. We hope to have the opportunity to host you again the next time you are in the area. Kind regards, Ana Zapata General Manager
5 out of 5
by Jeannette

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Oct 25, 2017 by James, Hotel Management
Dear Jeannette, Thank you for the fantastic rating! It was our pleasure having you as our guest. We are glad that you thoroughly enjoyed your stay. We look forward to welcoming you again. Sincerely, Ana Zapata General Manager