Ratings based on 483 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good Hotel Conveniently Located

Posted Sep 23, 2017
Excellent location close to the airport. Convenient Bistro in-house with good quality snacks and drink. Comfortable clean rooms with good ammenities. Overall excellent value.
Comment from Hotel Management
Sep 24, 2017 by General Manager , Hotel Management
Dear JMP, thank you for staying at Courtyard Orlando Airport and for writing about the wonderful experience that you had.  We are delighted to know you were overwhelmed not only with our facilities and convenient location but also with the value we offer. We appreciate your business and hope you will stay with us again on your next trip to the Orlando area. Kind Regards, Ana Zapata, General Manager
2 out of 5
by A verified traveler from New Jersey

Never have a hotel worse than this in last 10 year

Posted Aug 28, 2017
Staff not friendly, waited for 30 min for coffee to be deliver to the table and would not give to me in my hand because I have a food order and had to wait to both food and coffee for breakfast. One breakfast coast $39.00 for an egg sandwich , water and choocklet milk. Rip off
Comment from Hotel Management
Aug 30, 2017 by General Manager, Hotel Management
Dear Dr. Isaac, Thank you for bringing your Bistro experience to our attention. The situation you describe is certainly not the type of service we are known for, nor does it display our commitment of excellent service to our guests. Your comments have prompted us to revisit our training to be sure we are meeting our high standards as well as the type of service you should expect from us everyday. We look forward to welcoming you back so we can provide you with the hospitality you should have received on this visit. Sincerely, Ana Zapata General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Convenient to airport

Posted Aug 23, 2017
This hotel is a very short distance to the airport. Restaurants surround the hotel. Shuttle will drive you within 2 miles of hotel and pick you up besides just to airport. Shuttle drivers are very friendly and helpful. Nice outdoor pool.
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Lisa, thank you for taking the time to review your stay. We especially appreciate you pointing out the proximity of our location to the airport and the courteous service from our shuttle team. I will be sure to share your compliments with them. We hope to serve you again whenever your travels bring you to Orlando. Kind regards, Ana Zapata, General Manager
3 out of 5
by A verified traveler

Basic

Posted Aug 23, 2017
Hotel was fine. Bit basic. Tried to get food in the 'cafe' got so bored of waiting for service got crisps from 'grocery store' (basically glorified vending machine) and didn't bother getting included breakfast in am.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
Thank you for reviewing your stay with us. We are happy to know that many aspects of your stay gave you a positive impression of our hotel. We did take note of the delay in service in our Bistro that you mentioned and we will take immediate action to correct this so our valued guests receive the proper attention at all times. Thank you for letting us know about your experience. We hope to have the privilege of hosting you again the next time you visit Orlando. Kind regards, Ana Zapata General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very convenient close to everything all

Posted Aug 2, 2017
Great place to stay at Close to all stores friendly help great pool
Comment from Hotel Management
Aug 3, 2017 by General Manager , Hotel Management
Dear Trapp, thank you for choosing the Courtyard Orlando Airport and for taking the time to write such a complimentary review. We were delighted to read how much you loved our location, friendly service, and amenities. We are always striving for excellence, so your feedback was especially nice to read. We value your business and hope to have the privilege of hosting you again! Kind regards, Ana Zapata, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sebastian FL

Best beds ever.

Posted Jul 24, 2017
Beds were luxorious, as were the wonderful pillows. The shuttle to and from the airport was prompt, and service friendly
Comment from Hotel Management
Jul 25, 2017 by General Manager , Hotel Management
Dear Cynthia, thank you for your amazing review. We are delighted that you had a restful night’s sleep on our comfy beds and appreciate you for highlighting our prompt and friendly shuttle service. Thanks for being our guest at the Courtyard Orlando Airport, and we look forward to seeing you again soon. Kind regards, Ana Zapata, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from close to the orlando airport

It's ok hotel

Posted Jul 21, 2017
For the priced paid was just to much. But if their is nothing else lefted to rent then that price is perfect.
Comment from Hotel Management
Jul 22, 2017 by General Manager, Hotel Management
Dear Customer, Thank you for choosing to stay with us and for sharing your concerns. Our goal is to provide an exceptional experience for our guests, so we apologize that we fell short during your visit. Your comments highlight areas where we can improve, and we assure you we will. We hope to have the chance to make a better impression on a future visit. Thanks again for your valuable feedback. Sincerely, Ana Zapata General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from PUerto Rico

Close to my point of visit.

Posted Jul 8, 2017
Nice and good location. Great ammenities around and close to the airport.
Comment from Hotel Management
Jul 9, 2017 by General Manager , Hotel Management
Dear Anibal, thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel and facilities. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back to Courtyard Orlando Airport. Kind Regards, Ana Zapata, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Johnson City TN

Nice hotel with comfortable beds!!!

Posted Jul 3, 2017
The title says it all. Check in was quick and the staff very nice. Our hotel stay included made to order breakfast......very very good!! I would definitely stay here again....
Comment from Hotel Management
Jul 4, 2017 by General Manager, Hotel Management
Dear Skyy, thank you for choosing Courtyard Orlando Airport and taking the time to post your wonderful review. We are delighted to know our associates left you with a good impression of our hotel and that you enjoyed the comfort of your room, especially with its cozy beds. We work hard to earn this type of praise, so I will be sure to pass along your compliments with my entire team. We appreciate your business and look forward to welcoming you back soon! Kind regards, Ana Zapata, General Manager
4 out of 5
by Kimberly

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by James, Hotel Management
Dear Kimberly, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you had a nice time. It was a pleasure to have you as our guest, and we hope to see you again soon at the Courtyard Orlando Airport. Kind regards, Ana Zapata, General Manager