Ratings based on 613 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
The hotel and hotel staff were pleasant and kind. Very accommodating. I am disappointed with the transportation service however. Recently had back surgery and am in a brace with limited mobility. He arrived late to pick me up and then told me he was dropping me off at a different terminal and I could walk to the correct terminal as he needed to get back to the hotel.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
We appreciate you taking the time to write a review about your visit at the Hilton Garden Inn Orlando Airport. We are extremely sorry for the service issue you encountered with one of our staff members. Our leadership team has spoken with this associate to remind him our main goal is to provide outstanding customer care to our guests. On a positive note, we are happy you liked our property and had an overall nice visit. We hope to have the opportunity of welcoming you back soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Our stay at Hilton Garden Inn was very comfortable

Posted Aug 17, 2017
The first thing we enjoyed was no surprises, that was important. The staff was very courteous and helpful.The room was very clean and that was impressive. We would tell anyone to stay there and find out how nice it was.
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Henry, thank you for including the Hilton Garden Inn Orlando Airport in your travel plans. We are delighted to read you loved the service provided by our courteous associates and enjoyed the comfort of your clean rooms. We appreciate you recommending us and hope to host you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Short drive from MCO Airport.

Posted Aug 5, 2017
Pros: Everything you want from a hotel so close to the Airport.
Location: Shops, Walgreens, restaurant's and fast food outlets nearby.
Easy to find, park and check in was smooth and very friendly. 1 night stay $100. cash deposit. Free parking and Wi fi. The room was clean and well kept and the beds both queen sizes very comfortable. Quite in the hotel and no outside noise. Near shops, Walgreen's, restaurant's and fast food outlets.
Comment from Hotel Management
Aug 6, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us at the Hilton Garden Inn Orlando Airport. We are thrilled to know our proximity to the airport was convenient for you and that we successfully met all your expectations. We enjoyed serving you and look forward to seeing you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
It was a very pleasant experience. The room was very clean and the staff was wonderful!
Comment from Hotel Management
Jul 19, 2017 by General Manager, Hotel Management
Thank you for your wonderful feedback regarding your stay at the Hilton Garden Inn Orlando Airport. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to welcome you back soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great hotel close to airport.

Posted Jul 9, 2017
Pros: Excellent customer service. Complementary coffee and cookies when we arrived. Most welcome after long flight from the UK.
Quick and efficient check in. Room was very comfortable after long flight.
Comment from Hotel Management
Jul 10, 2017 by General Manager , Hotel Management
Brenda, thank you for sharing your comments regarding our convenient location close to the Orlando airport. We're glad you loved our efficient customer service, as well as the special touches offered at the front desk. It was our pleasure serving you, and look forward to welcoming you back to the Hilton Garden Inn Orlando Airport the next time that your travels bring you to our area. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
Nice hotel with great amenities. Only stayed one night but would stay again
Comment from Hotel Management
Jul 9, 2017 by General Manager, Hotel Management
Thank you for your wonderful feedback regarding your stay at the Hilton Garden Inn Orlando Airport. We're so pleased you felt we were successful in meeting your needs and expectations. It was our pleasure to serve you. We look forward to the opportunity to welcome you back soon!  Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from mn

Posted Jun 29, 2017
Great value. Good location. Friendly staff. Beds are super comfortable! Only issue was false fire alarm in the early morning. Really need to get on that.
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Suzanne, we appreciate you taking the time to write a review about your visit to the Hilton Garden Inn Orlando Airport. We are delighted you loved our ideal location and reasonable rates. That being said, we are sorry for the inconvenience you had due to the false fire alarm. I will share your concern with my management. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

One incident

Posted Jun 28, 2017
False fire alarm at 5am. All guests in parking lot for an hour. Obviously a problem but hopefully resolved. Otherwise decent hotel close to airport
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Rich, thank you for choosing the Hilton Garden Inn Orlando Airport. We are glad your overall stay was comfortable, with that said, we are sorry your sleep was disturbed due to the false fire alarm. We regret the inconvenience it caused and hope this isolated incident will not deter you from choosing us again. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 28, 2017
Cons: The fire alarm,
It was nice to stay there, the staff was very helpfull
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
We appreciate you staying at the Hilton Garden Inn Orlando Airport. It is good to read you liked the courteous service provided by our associates. That being said, we are sorry for the inconvenience you had while here. Thanks for your review. Please come back and see us again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 31, 2017
A nice hotel that was in a good location for my visit. Very quite room and the front desk employees were very friendly.
Comment from Hotel Management
Jun 1, 2017 by General Manager, Hotel Management
Thank you for staying at the Hilton Garden Inn Orlando Airport and for sharing your wonderful feedback. We are thrilled to know our location worked well according to your needs and that you liked the top-notch service provided by our associates. We appreciate your business and look forward to welcoming you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport