Ratings based on 2,229 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Great location close to airport, even better steak

Posted Nov 22, 2017
Would definitely stay here again and recommend hotel to others. Was pleasantly surprised with quality of food in hotel restaurant and enjoyed one of the best steak dinners I’ve had in my life. Being a steak lover who travels the world for business and regularly visits the top steak houses in the country and around the world, my dining experience was an unexpected surprise. I passed along kudos to the chef for a fantastic meal, which I’ve only done a handful of times over fifty years while enjoying a fine steak dinner. If you love great steaks, get here quick as it’s just a matter of time until a famous five star restaurant scoops up this hotels talented chef!!
Comment from Hotel Management
Nov 22, 2017 by Sheraton Suites Orlando Airport, Hotel Management
There is no greater compliment than a recommendation to others! Our Chef was thrilled to read your comments and the entire kitchen staff is very proud that they were able to exceed your expectations! We hope to be able to serve you again when your travels bring you back to Orlando.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts, USA

Nice two night stay.

Posted Nov 21, 2017
Pros: Cleanliness and modern
Cons: Sofa bed more comfortable. However, it is a sofa bed so one can only expect so much comfort from a sofa bed.
Room and bathroom was clean. Everything worked fine. Nice room. No complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Nov 19, 2017
Perfect for one night stay before heading to Port Canaveral the next day. Needed room for me and two teenagers and the suite here is large with two beds and a sleeper sofa. Convenient to a lot of restaurants too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great location

Posted Nov 7, 2017
Nice hotel. Room was very comfortable. Great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
Great hotel for the money! Room was clean and location is good
5 out of 5
Recommended
for Everyone
by A verified traveler from Dyer, Indiana

Sheraton Suits Hotel , Orlando Airport

Posted Nov 4, 2017
We were very pleased with the hotel. It was well organized and the staff was very helpful in assisting us in getting our gate passes for our return flight. We found that the room was very clean and we had ample towels that were thick and nice to use. The only thing lacking was creamer for the coffee. The TV's were large and very clear and easy to use. n summary, we were very pleased with our stay at the Sheraton Suites Hotel.
Comment from Hotel Management
Nov 7, 2017 by Sheila Correa-Ortiz, Hotel Management
We were thrilled to hear you were pleased with your stay and appreciated the cleanliness of our suites as well as our towels and TV’s. We apologize for the oversight with your creamer and would have been more than happy to replenish it during your stay. Thank you for mentioning our staff’s helpfulness and we hope to see you again should you return to Orlando.
3 out of 5
by A verified traveler from colombia

Too expensive For the services offered

Posted Oct 17, 2017
The hotel si really close to the International Airport. The pool is really small (Not as it seems in the pictures), the rooms are not “suites”, rooms are so small, also we couldn’t get a crib in a whole day asking for it.
Comment from Hotel Management
Oct 23, 2017 by Sheila Correa-Ortiz, Hotel Management
We were sorry to hear that our suites and pool did not meet your expectations, especially since we generally receive very good comments about both. Please accept our apology for having difficulties with your crib request. We have brought your comments to the attention of the appropriate department head.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Basic but comfortable. Pool and hot tub could use some repair and updating.
Comment from Hotel Management
Oct 17, 2017 by Sheila Correa-Ortiz, Hotel Management
Thank you for your feedback. We were pleased to hear you found our property to be comfortable and also wanted to let you know that we received our brand new pool furniture last week. We are sure you are going to enjoy it!
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Large comfortable rooms but felt damp.

Posted Oct 2, 2017
Lovely large comfortable rooms ideal for families with small children. The room smelled damp and the bed clothes felt wet.
Comment from Hotel Management
Oct 8, 2017 by Front Office Manager, Hotel Management
We certainly agree that our suites are comfortable and spacious! We would appreciate additional information like your room number in order to follow up on your experience. Thank you for staying with us and please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando

convenient location, great value

Posted Oct 2, 2017
Pros: clean and great value
Location: very convenient. mile or 2 from the airport with plenty of eating options within walking distance
this was a very clean, comfortable, and convenient hotel. It was a great value. would book there again.
Comment from Hotel Management
Oct 3, 2017 by Sheila Correa-Ortiz, Hotel Management
Thank you for your comments! We were very glad to hear you found our location to be convenient and the hotel to be clean and comfortable. We look forward to seeing you again in the future.