Ratings based on 64 Verified Reviews

4.0 out of 5
72% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Virginia

Wonderful Stay!

Posted Aug 5, 2017 on Hotels
Great location both for safety and fun things nearby to do in the city. Just down the stone pedestrian way to the the city plaza. Wonderful people at the front desk and breakfast was superb. Parking wasn't really close by but we got a discount.
Comment from Hotel Management
Aug 19, 2017
Dear Madam, Thank you very much for taking your time to write a great comment Hotels.com. and sharing your experience. Thank you for appreciating the very good location of the hotel in the city center in Orléans and the buffet Breakfast. We propose many products in order to satisfy the international customers. Looking forward to welcoming you again in Best Western Hôtel d'Arc in Orleans. Yours faithfully Séverine G., Ass. de Direction, Best Western Hôtel d'Arc Orléans
3 out of 5
by A verified traveler

Ok for 1 night stay

Posted Jul 30, 2017 on Hotels
Good stay in this well located hotel. Decoration a bit old fashion and bathroom are tiny but for 1 night it's ok
Comment from Hotel Management
Aug 3, 2017
Dear Sir, Thank you very much for taking your time to write a comment Hotels.com and sharing your experience. Thank you for appreciating the location of the hotel in the city center in Orleans. We inform you the hotel offer several types of rooms (Standard, Superior, Executive and Prestige rooms) with different sizes of bathrooms. Looking forward to welcoming you again in Best Western Hôtel d'Arc in Orleans. Yours faithfully Séverine G., Ass. de Direction, Best Western Hôtel d'Arc Orléans
4 out of 5
by atef

business trip

Posted Jul 13, 2017 on Hotels
nice hotel. friendly staff. good service. no parking but work with a parking close to hotel for 12€ per night. a lot of restaurants and bars around.
Comment from Hotel Management
Jul 20, 2017
Dear Sir, Thank you very much for taking your time to write a positive comment about your stay at BEST WESTERN Hôtel d'Arc. Thank you for sharing your experience. Looking forward to welcoming you again. Yours faithfully Séverine G., As. de Direction BEST WESTERN Hôtel d'Arc-Orléans
5 out of 5
by A verified traveler

Posted Apr 28, 2017 on Hotels
The location is great! Hotel staffs are also very accommodating and friendly. The room is always clean and hotel breakfast is good.
4 out of 5
Recommended
for Everyone
by A verified traveler from johnson county, kansas

Comfortable hotel in excellent location.

Posted Feb 12, 2017
Pros: Comfort, cleanliness, helpful staff.
Cons: Directions for access by car.
Location: Train station, city center, shopping, restaurants.
Helpful front desk staff when encountered problem with parking. Very comfortable bed with nice linens. Clean, modern, well appointed bathroom. Easy access and short distance to train station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

A nice hotel originally built in 1900.

Posted Jun 22, 2016
Pros: Vintage lift that's well kept and working in good order.
Location: Good restaurants along Loire River bank.
Well maintained hotel with a vintage lift originally installed in 1920! Room is clean and roomy, except that the bathroom is a bit tight.
4 out of 5
by elaine from So Flo

Charming.

Posted Jun 1, 2016 on Hotels
We had a one night stay so I don't feel qualified to rate accurately, but it seemed to be a good location for touring the city. We had a short walk to the town square at the end of the street surrounded by lovely classic structures and its statue of Jean d,Arc. We enjoyed a classic French meal in a bistro recommended by the hotel clerk. Shopping and other restaurants all within walking distance as well as what we were told is the historic part of the city. It was hard to get to by car....lots of one way streets and a tricky entrance if you are driving and want to unload or pick up. Furthermore, parking was a challenge for us as we were in a large van, but there is parking available for smaller vehicles and the train station is right across the street. I was charmed by the old building with its wide winding staircase wrapped around a tiny elevator, as well as our classic French balcony. Our bathroom was very updated. Fair price. Nice breakfast buffet available. Friendly, helpful, professional staff. Maybe not the best choice for our particular travel situation, but I'd return if I wanted to spend a few days in the city.
4 out of 5
by Roman from Paris

Good hotel

Posted Dec 16, 2015 on Hotels
Good and décent hôtel ideally localized
4 out of 5
by Nigel from Beverley

Lovely town, nice location

Posted Oct 7, 2015 on Hotels
Hotel is situated right at the top of main pedestrian high street, good location. There is no easy car access No restaurant or bar, but plenty of easily accessible locally. Although as a solo traveller I would have preferred something in the hotel. Very helpful and friendly staff
4 out of 5
by john

Lovely Stay

Posted Sep 1, 2015 on Hotels
This was a lovely little hotel. There was a large public car park close by and easy to find. Our room was small but very clean and comfortable with a nice bathroom containing a very good modern shower and all was spotless, The breakfast room was also very clean with a good selection of excellent food on offer and the staff were all very friendly and helpfull. It was also only a short stroll from the lovely historic centre of Orleans and the river