Ratings based on 108 Verified Reviews

3.7 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Gavin

Great place

Posted May 5, 2017 on Hotels
Reception was very helpful and was able to deal with our bikes without problem. Room was freshly renovated and the location was excellent
Comment from Hotel Management
May 8, 2017 by La Reception, Hotel Management
Dear client, We thank you very much for your comment and your notation. We hope to receive you again in our hotel. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A Nice Little Hotel in the City Centre

Posted Apr 11, 2017
Pros: The room was in excellent condition and very clean.
Cons: We struggled with wifi and the room was quite small. It would have been useful to know more about parking facilities in advance of arrival.
Location: Orleans is an attractive city and has lots to see. There are many excellent bars and restaurants, some of which are open on Sunday evening!
It is hard to say anything negative about this very pleasant place. We were welcomed with courtesy.
Comment from Hotel Management
Apr 16, 2017 by La Réception, Hotel Management
Dear client, we thank you very much for your review. We are very happy to read that you were really satisfied to sleep in Grand Hotel. Hope to see you again! Best regards.
4 out of 5
by A verified traveler

Perfect location, friendly staff, clean

Posted Oct 19, 2016 on Hotels
Great location, just down the street from main tourist areas. Walked everywhere and didn't get tired at all. City is beautiful. Friendly staff - young woman was kind and patient with me trying to speak French. She would respond in French and if I didn't understand her at first, she would say again in French. But when I told her I didn't understand or couldn't think of the word(s) in French, she politely spoke to me in English. For me that is so nice to see. I get a little frustrated when some just immediately start speaking English to me when they see me struggling. I can't get better at speaking French or learning new words if I can't practice with a native speaker. Beds were very comfortable beds and the room was clean as was the bathroom. Room we stayed in was nice, but once 2 backpacks and 2 small carry-ons put against the wall/floor, there was little room to walk around. It was a bit cramped. Would be much nicer if had a closet to put luggage in or more floor space. Even with this, I would still stay here again, but perhaps for a larger room depending on price. Had an elevator as well, great for my 74 year old father. Overall I as very happy and recommend to others.
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
Dear client, I would like to thank you very much for your nice words! I would like to write my answer in french but it's not possible (review and answer must be in the same language). I hope you had improved your french during your stay. We are very happy to read your comment. Indeed we have got bigger rooms (confort and superior). It will be for the next time! :) Best regards.
5 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Dear client, We are very happy to read that you were satisfied to sleep in Grand Hotel. Best regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chepstow, Wales

Centrally located hotel with comfy beds

Posted Aug 29, 2016
Had room with double and bunk beds all with comfortable mattresses. Room not large but not cramped. Was hot August so we were glad of ceiling fan. Street outside bit noisy but couldn't hear when window shut. Thick curtains allowed room to be dark at night. Staff helpful and willing to speak English when my French failed. Location convenient for main square, etc. Nice bakery almost opposite.
Comment from Hotel Management
Aug 30, 2016 by Marc, Hotel Management
Thank you very much
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Historical area and la gare

Posted Aug 27, 2016
Pros: Convenient location and reasonably priced..
Walked historical district, visited church where Jeanne d'Arc prayed, ate galettes breton, and soundly.
Comment from Hotel Management
Aug 30, 2016 by Marc, Hotel Management
Thank you very much
4 out of 5
by Lee-Anne from Merseyside

Great location in a great city.

Posted Aug 7, 2016 on Hotels
Very friendly and helpful staff. Bit of a smell from the toilet but didn't come into the room.
Comment from Hotel Management
by General Manager, Hotel Management
Dear client, We thank you very much for your review. We are very happy to read that you were satisfied to sleep in Grand Hotel. We hope to receive you a next time. Best regards. The Desk.
4 out of 5
by Colin

Posted Jul 1, 2016 on Hotels
Comment from Hotel Management
Jul 10, 2016 by La Reception, Hotel Management
Thank you for your review! Best regards.
5 out of 5
by martin from Doncaster

Posted Jun 8, 2016 on Hotels
Just visiting Orleans which is beautiful.
Comment from Hotel Management
by La Reception, Hotel Management
Dear client, we thank you very much for your review. Best regards.
4 out of 5
by Bruno from Ipswich

Ok hotel for a night stay

Posted Sep 12, 2015 on Hotels
Ok hotel for a night stay. Room was okay and comfortable. We had 2 rooms, one had been refurbished and modern, the other one hasn't and was a bit tatty (although not dirty). Continental breakfast very simple. Good location in town centre. Car park deal in nearby underground car park under main square. Ask at reception. Restaurant downstairs was noisy with windows opened facing street.
Comment from Hotel Management
Jun 18, 2016 by La Reception, Hotel Management
Dear client, All the reception staff thank you very much for your message. We are very happy to read that your satisfaction to sleep in Grand Hotel was important. Hope to see you again! Best regards.