Exterior

Reviews of Home2 Suites by Hilton Ormond Beach Oceanfront

3 out of 5
Home2 Suites by Hilton Ormond Beach Oceanfront
711 South Atlantic Ave, Ormond Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 580 reviews" "
Rating 8 - Good. 96 out of 580 reviews" "
Rating 6 - Okay. 38 out of 580 reviews" "
Rating 4 - Poor. 20 out of 580 reviews" "
Rating 2 - Terrible. 23 out of 580 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas C

Traveled with partner
This was a great stay. The place was very nice. I felt very secure and there were lots of amenities.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Yvonne

Nice
Response from Britney on Mar 23, 2024
Thank you for your feedback.

8/10 Good

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms are a tad small for 4 people but would not stop us from returning again!
Stayed 2 nights in Feb 2024
Response from Britney on Mar 23, 2024
Thank you for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff.
Stayed 1 night in Mar 2024
Response from Britney on Mar 23, 2024
Thank you for your feedback.

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Home2 suites in Ormond Beach. Really no complaints. Everything was good from the breakfast to housekeeping service. Front desk was very helpful. Would definitely stay at this property again.
Stayed 5 nights in Mar 2024
Response from Britney on Mar 23, 2024
Thank you for your review. We appreciate your feedback!

8/10 Good

NOEMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was GREAT! It’s great to find a place that accepts pets. Room and common areas were very clean.
Stayed 2 nights in Mar 2024
Response from Britney on Mar 16, 2024
Thank you for sharing your experience at our hotel. We appreciate your feedback!

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great service and amazing views!
Stayed 1 night in Mar 2024
Response from Britney on Mar 13, 2024
Thank you for taking the time to post a review. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent service, clean and convenient for all family, room was very comfortable and good service
Stayed 2 nights in Mar 2024
Response from Britney on Mar 12, 2024
Thank you for taking the time to post a review. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Britney on Mar 6, 2024
Where words fall short ratings due the job! Thank you for your 5 out of 5 review.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
ROSE is the best!
Stayed 1 night in Mar 2024
Response from Britney on Mar 6, 2024
Thank you for taking the time to leave a review. I will pass this information to Rose!

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, right on the beach but not far from restaurants and shopping. The property looks quite new and is clean.
Stayed 1 night in Feb 2024
Response from Britney on Mar 6, 2024
Thank you for your review. If travels every bring you back to the area, we hope you will stay with us again.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, and extremely nice and informative employee at the front desk, clean and spacious room
Stayed 1 night in Feb 2024
Response from Britney on Mar 6, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Victoria, Bethlehem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff very friendly and helpful
Stayed 1 night in Feb 2024
Response from Britney on Feb 21, 2024
Thank you for taking the time to post a review. If your travels bring you back to the area, we hope you will consider staying with us again!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Britney on Feb 17, 2024
When words fall short ratings do the job! Thank you for your 5 out of 5 rating.

8/10 Good

Melvin

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024
Response from Britney on Feb 17, 2024
Thank you for your rating. We appreciate your feedback.

10/10 Excellent

Tracy Chunxue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, and I like breakfast there:)
Stayed 1 night in Jan 2024
Response from Britney on Feb 7, 2024
Thank you for choosing to stay at our hotel. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff were very friendly. Rooms were great, beds were comfortable, and the ocean view was amazing
Stayed 1 night in Jan 2024
Response from Britney on Feb 7, 2024
Thank you for choosing to stay with us. We are glad your stay will be a memorable one and look forward to welcoming you back in the future.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time at this hotel. Staff were extremely helpful and friendly, especially those at the breakfast section.
Stayed 2 nights in Dec 2023
Response from Britney on Jan 29, 2024
Thank you for choosing to stay at our hotel. We are glad to hear you enjoyed your stay with us. If future travels bring you back to the area, we hope you will choose to stay with us again.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Britney on Jan 17, 2024
Thank you for choosing to stay at our hotel! We appreciate your feedback and hope to welcome you back again soon!

6/10 Okay

Chris

Stayed 3 nights in Jan 2024
Response from Britney on Feb 7, 2024
Where words fall short, ratings do the job. Thank you for choosing to stay at our hotel we appreciate your feedback.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices & wonderful front desk staff. Very clean hotel & great ocean view. Loved my room & balcony. Parking easy , large lot & small fee. Great, lovely beach, nice walks. Great restaurant across the street-Tipsy Taco Tavern.
Stayed 2 nights in Jan 2024
Response from Britney on Jan 19, 2024
Thank you for taking the time to post a review. We are glad to hear that you enjoyed your stay. If future travels bring you back to the area, we hope you will choose to stay with us again!

6/10 Okay

Raktim

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Britney on Jan 17, 2024
Thank you for taking the time to provide us with your feedback. We apologize your stay did not meet your expectations.

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady Liah is super nice and help us a lot
Stayed 1 night in Jan 2024
Response from Britney on Jan 9, 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Bhasker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Britney on Jan 9, 2024
Thank you for your 5 out of 5 review. I will share this with the rest of the team to let them know to keep up the amazing work.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience and we loved every minute of our stay.
Stayed 2 nights in Dec 2023
Response from Britney on Jan 5, 2024
Thank you for taking the time to post a review. We appreciate your kind words.

10/10 Excellent

Rayed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family with kids
Very clean and great customer services
Stayed 2 nights in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your review and for choosing to stay with us. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

Makia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Britney on Dec 28, 2023
Thank you so much for your 5 star review!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right on the beach. Love the fire pit and pool. It's always great to have a larger fridge and a microwave.
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your feedback. If your travels bring you to the area again, we hope you will consider staying with us!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We moved from Seattle and our house wasn’t ready. Your hotel and staff made a very hard situation into a very fun easy transition while we were waiting for the movers. Words cannot express how grateful I am for taking care of my family during this process and giving me us a great holiday anyway.
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for choosing to stay with us. We are glad to hear your stay with us was great. We work very hard to make sure our guest has the best experience possible.

10/10 Excellent

Denise

Stayed 1 night in Dec 2023
Response from Britney on Jan 17, 2024
Thank you for a great rating!

10/10 Excellent

t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your 5-star review! we appreciate your feedback.

8/10 Good

Rebecca

Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for taking the time out to share your review. We appreciate your feedback!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend
This was our fifth stay here, and we both noticed the staff was even friendlier and the hotel and our room were even cleaner than previous visits. It’s always been a great place to stay, but they’ve now upped their game to outstanding!
Stayed 3 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to post a review. We are happy to hear you enjoyed your stay with us! We work really hard to give our guest the finest experience possible, so comments like yours are rewarding to hear.

6/10 Okay

Abby

Liked: Cleanliness, property conditions & facilities
Charged for parking at the hotel and closed the ocean front shutters for a storm that passes during the night, but didnt have staff to open them back up the next day after the stormed passed till after check out.
Stayed 1 night in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this from happening in the future. If your travels bring you back to the area, we hope you will choose to stay with us again.

10/10 Excellent

Lyndi

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for your review and for choosing to stay at our hotel. We appreciate your feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach. Very convenient for area and nice quiet spot on the beach. Very clean and newer hotel.
Stayed 3 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for your review and for choosing our hotel. We are happy you enjoyed your stay and hope to welcome you back home again soon.

8/10 Good

Ranada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for your review, we appreciate your feedback!

10/10 Excellent

Doreen

Stayed 2 nights in Dec 2023
Response from Britney on Jan 2, 2024
Thank you for your 5/5 rating. Where words fall short, ratings do the job!

10/10 Excellent

Estavia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, peaceful, nice. We will be back.
Stayed 1 night in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to share your experience, we appreciate your feedback and look forward to having you back again!

10/10 Excellent

Odain

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Britney on Dec 19, 2023
Thak you for your feedback, we hope to welcome you home again soon!

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
finally found "the one"
We come down to Ormond Beach at least once a year. This is by far cleanest and nicest hotel we have ever used. Breakfast was good variety, omelets for my husband and waffles for me. Ocean view perfect. Staff great. Looks like we finally found the place to stay.
Stayed 3 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for your review and for choosing to stay at our hotel. We are happy you enjoyed your stay, and we are looking forward to welcoming you back home again!

2/10 Terrible

Randy

The property was great. Expedia failed in making a date change for me that was confirmed. It was an hour of internet frustration for me. I had to call and the AI phone system sucked ass big time.
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for taking the time to write a review. We are sorry to hear that you had trouble with the AI phone system. We are glad you enjoyed your stay with us.

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Home2 Suites always clean and friendly place
Stayed 1 night in Nov 2023
Response from Britney on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Wil

Stayed 2 nights in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your review, we are sorry your stay did not meet your expectations. If you are ever in the area, we hope you will consider staying with us again.

6/10 Okay

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy from unruly children and noisy pets
Stayed 4 nights in Nov 2023
Response from Britney on Nov 28, 2023
We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip & enjoyed doing stuff in the area. The staff was great with their recommendations on places to eat in the area. Definitely planning on visiting again.
Stayed 5 nights in Nov 2023
Response from Britney on Nov 24, 2023
Thank you for taking the time to share your experience at our hotel. We value your feedback and look forward to welcoming you back to Home2 again.

6/10 Okay

Loretta

Traveled with family
Liked: Cleanliness
Brittany the receptionist was the best person for customer service. The staff wasn’t friendly, I had to beg for towels. The cleaning lady kaeryian was rude and mean and never cleaned my room.
Stayed 4 nights in Nov 2023
Response from Britney on Nov 21, 2023
Thank you for taking the time to share your experience, we value your feedback and hope to welcome you back in the future!

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms the staff were extremely friendly and willing to help! Definitely will stay there again!
Response from Britney on Nov 21, 2023
Thank you for sharing your experience, we look forward to welcoming you back again soon!

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all super friendly. Breakfast was amazing and breakfast staff were on point with keeping everything well stocked. Pool was super clean and perfect temperature. Rooms and everything in the hotel were super clean. Won't hesitate to visit this hotel in the near future. Absolutely perfect place to stay!
Stayed 4 nights in Nov 2023
Response from Britney on Nov 15, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!