All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 403 out of 580 reviews" "
10 - Excellent
403
Rating 8 - Good. 96 out of 580 reviews" "
8 - Good
96
Rating 6 - Okay. 38 out of 580 reviews" "
6 - Okay
38
Rating 4 - Poor. 20 out of 580 reviews" "
4 - Poor
20
Rating 2 - Terrible. 23 out of 580 reviews" "
2 - Terrible
23
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Thomas C
Traveled with partner
Mar 28, 2024
This was a great stay. The place was very nice. I felt very secure and there were lots of amenities.
Had a great stay at Home2 suites in Ormond Beach. Really no complaints. Everything was good from the breakfast to housekeeping service. Front desk was very helpful. Would definitely stay at this property again.
Jacqueline
Stayed 5 nights in Mar 2024
Response from Britney on Mar 23, 2024
Thank you for your review. We appreciate your feedback!
We had a fabulous time at this hotel. Staff were extremely helpful and friendly, especially those at the breakfast section.
Veronica
Stayed 2 nights in Dec 2023
Response from Britney on Jan 29, 2024
Thank you for choosing to stay at our hotel. We are glad to hear you enjoyed your stay with us. If future travels bring you back to the area, we hope you will choose to stay with us again.
Great breakfast choices & wonderful front desk staff. Very clean hotel & great ocean view. Loved my room & balcony. Parking easy , large lot & small fee. Great, lovely beach, nice walks. Great restaurant across the street-Tipsy Taco Tavern.
Marc
Stayed 2 nights in Jan 2024
Response from Britney on Jan 19, 2024
Thank you for taking the time to post a review. We are glad to hear that you enjoyed your stay. If future travels bring you back to the area, we hope you will choose to stay with us again!
6/10 Okay
Raktim
Jan 10, 2024
Liked: Cleanliness, staff & service
Raktim
Stayed 1 night in Jan 2024
Response from Britney on Jan 17, 2024
Thank you for taking the time to provide us with your feedback. We apologize your stay did not meet your expectations.
We moved from Seattle and our house wasn’t ready. Your hotel and staff made a very hard situation into a very fun easy transition while we were waiting for the movers. Words cannot express how grateful I am for taking care of my family during this process and giving me us a great holiday anyway.
Denise
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for choosing to stay with us. We are glad to hear your stay with us was great. We work very hard to make sure our guest has the best experience possible.
This was our fifth stay here, and we both noticed the staff was even friendlier and the hotel and our room were even cleaner than previous visits. It’s always been a great place to stay, but they’ve now upped their game to outstanding!
Christopher
Stayed 3 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to post a review. We are happy to hear you enjoyed your stay with us! We work really hard to give our guest the finest experience possible, so comments like yours are rewarding to hear.
Charged for parking at the hotel and closed the ocean front shutters for a storm that passes during the night, but didnt have staff to open them back up the next day after the stormed passed till after check out.
Abby
Stayed 1 night in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this from happening in the future. If your travels bring you back to the area, we hope you will choose to stay with us again.
10/10 Excellent
Lyndi
Dec 16, 2023
Liked: Cleanliness, staff & service
Lyndi
Stayed 2 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for your review and for choosing to stay at our hotel. We appreciate your feedback.
We come down to Ormond Beach at least once a year. This is by far cleanest and nicest hotel we have ever used. Breakfast was good variety, omelets for my husband and waffles for me. Ocean view perfect. Staff great. Looks like we finally found the place to stay.
Norma
Stayed 3 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for your review and for choosing to stay at our hotel. We are happy you enjoyed your stay, and we are looking forward to welcoming you back home again!
2/10 Terrible
Randy
Dec 7, 2023
The property was great. Expedia failed in making a date change for me that was confirmed. It was an hour of internet frustration for me. I had to call and the AI phone system sucked ass big time.
Randy
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for taking the time to write a review. We are sorry to hear that you had trouble with the AI phone system. We are glad you enjoyed your stay with us.
We love staying at Home2 Suites always clean and friendly place
Isabel
Stayed 1 night in Nov 2023
Response from Britney on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback.
2/10 Terrible
Wil
Dec 3, 2023
Wil
Stayed 2 nights in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your review, we are sorry your stay did not meet your expectations. If you are ever in the area, we hope you will consider staying with us again.
We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.
We had a great trip & enjoyed doing stuff in the area. The staff was great with their recommendations on places to eat in the area. Definitely planning on visiting again.
Summer
Stayed 5 nights in Nov 2023
Response from Britney on Nov 24, 2023
Thank you for taking the time to share your experience at our hotel. We value your feedback and look forward to welcoming you back to Home2 again.
6/10 Okay
Loretta
Traveled with family
Nov 21, 2023
Liked: Cleanliness
Brittany the receptionist was the best person for customer service. The staff wasn’t friendly, I had to beg for towels. The cleaning lady kaeryian was rude and mean and never cleaned my room.
Loretta
Stayed 4 nights in Nov 2023
Response from Britney on Nov 21, 2023
Thank you for taking the time to share your experience, we value your feedback and hope to welcome you back in the future!
Staff were all super friendly. Breakfast was amazing and breakfast staff were on point with keeping everything well stocked. Pool was super clean and perfect temperature. Rooms and everything in the hotel were super clean. Won't hesitate to visit this hotel in the near future. Absolutely perfect place to stay!
Theresa
Stayed 4 nights in Nov 2023
Response from Britney on Nov 15, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!