Ratings based on 58 Verified Reviews

3.7 out of 5
82% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 12, 2017 on Hotels
It is in he middle of no where and we found it very hard as no one really spoke English. We used our phone as a translator. The room was clean. It double bed was very uncomfortable for myself and my husband. Pool was good for the kids. Remember to have a cap tho. They played music in the pool area that was so loud it was ear pearcing at times. Food was average and no real selection.
Comment from Hotel Management
May 16, 2017 by MarinadOr, Hotel Management
We are very sorry that you found some problems during your stay. Our staff are qualified but we will focus on the language. We also thank you for sharing your comments about the cleanliness, the room, the bed, the pool and buffet. We will review your words to make sure we offer you the best services. Greetings.
4 out of 5
Recommended
for Everyone
by A verified traveler from wales

Very nice hotel , close to the beach

Posted Oct 20, 2016
Lovely hotel and area close to the beach and loads to do with the kids
Comment from Hotel Management
Oct 25, 2016 by Marina d'Or - Ciudad de Vacaciones, Hotel Management
Thanks a lot Hannah for these wonderful words about our hotel, its facilities, its location by the Mediterranean and the wide variety of leisure and restaurants that we offer for all ages. We wish you to come back soon. Hugs from Spain
4 out of 5
Recommended
for Families
by A verified traveler from uk

A well placed location for the beach and amenities

Posted Oct 20, 2016
Pros: It's location and facilities
Cons: Tea making facilities in room would have been helpful
Location: Theme parks for all ages, the clean beach nearby supermarket
Very clean hotel, child friendly and with lovely swimming pools. Encountered no British at hotel but some of the staff spoke adequate English. The hotel food was buffet Mediterranean and very plentiful. Wi fi was adequate for e mail. Fridge hair dryer and safe in room. Our air con didn't seem to work but was not needed. No tea and coffee making facilities supplied in room. Preparations are being undertaken for a building plot next door which could cause disturbance nExt season. Meal times are very busy with up to a thousand people at the buffet but staff are slick at clearing and there was never any waiting
Comment from Hotel Management
Nov 7, 2016 by Marina d'Or, Hotel Management
Thank you for choosing the Holiday City as a place to enjoy your holidays in Spain. We are pleased to read that during your holidays you found everything nice, the cleanliness, the pools, the preparation and the great work carried out by our human team, and the delicious food cooked with mediterranean style. We inform you that at the reception of the hotel we have vending machines of coffees and teas, or that in our hotel 5* has coffee maker in the room.
5 out of 5
by Gareth from Cambridge

Love the Gran Duque

Posted Nov 9, 2015 on Hotels
This hotel is great. The facilities and the food top notch. I visited with my daughter during half term holidays and we had a great time. Daily activities for the kids, despite there only being a handful of children in the hotel. The buffet breakfast and dinner were excellent. The only downside was almost all of the local shops and restaurants were closed for the season. This is not the fault of the hotel, of course, but it was a shame there was not more going on in the area. All that said, it meant we used the hotel facilities more than we would normally and found our stay lovely.
Comment from Hotel Management
Apr 9, 2016 by MarinadOr, Hotel Management
Many thanks Gareth to come with your daughter to enjoy some unforgettable days with your family in the city for a holiday. Thank you, first of all, your excellent ratings for the installations, the program of activities that we have each day or the rich dishes every meal in the buffet. As you say, if any of the restaurants or shops were closed, not all belong to Marina d'Or. In our web page, you can check the timetables of all our facilities and premises which, in addition are updated weekly. I hope, in your next vacation, return to Marina d'Or. Thanks
3 out of 5
by A verified traveler

Family hotel

Posted Jul 27, 2015 on Hotels
Nice hotel but definitely a place for families with kids. We were a group of friends staying there for FIB so wasn't the ideal hotel for us. Lots and lots of families and children so not particularly relaxing. But rooms we nice and the pool was great.
Comment from Hotel Management
Oct 3, 2015 by MarinadOr, Hotel Management
Thank you for choosing to stay in Marina d’Or during the FIB festival; also for the remarks about our excellent rooms and swimming pools, where you can enjoy a refreshing and relaxing bath. Gran Duque hotel is the most familiar hotel in the resort, partly due to its spacious rooms and installations in general. Nevertheless, our resort is ideal for all types of tourists, of all ages, every day of the year.
5 out of 5
by MB

2nd time and not disappointed!

Posted Jul 20, 2012 on Hotels
2nd time and better than the first! Great hotel though despite all the kids!
5 out of 5
by Aoifs

Lovely hotel for a bargain price!

Posted Jul 19, 2012 on Hotels
Stayed in the hotel for 4 nights as at the Benicassim Music Festival and was really impressed by the hotel.Really nice rooms and the shower was amazing! The pool area was lovely and always got a bed by the pool.It was nice to chill out at but alot of people staying there were there for the festival but would recommend to anyone. Very good value and you can use the faclities in the hotel group in Orpersa Del Mar.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2012 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from a

Buenas vacaciones

Posted Jul 14, 2017
Unas vacaciones tranquilas y buen ambiente familiar
Comment from Hotel Management
Jul 16, 2017 by Marina d'Or, Hotel Management
¡Muchísimas gracias por tu comentario, Nuria! Nos alegra que hayáis disfrutado de unas estupendas vacaciones en familia. ¡Volved pronto!
4 out of 5
Recommended
for Everyone
by A verified traveler from C.S.

Muy buen hotel

Posted Jul 11, 2017
Buena , a pesar de algunos problemas con el aire que no iba la primera noche, y al final la segunda conseguí que me lo arreglaran después de muchas quejas y llegando la noche me lo arreglaron , la limpieza de la habitaciones regulin no se mataban el balo lo haciam por encima y las sabanas no las cambiaban y en la cortina había telebarañas, pero del resto genial eso son anécdotas o pequeño detalles que no cuentan, yo volveré a ir ya por tercera vez y sigo recomendándolo pués la piscina genial con niños, animación un 10, personal un 10 comidas con bebida incluida un 10 y las mascotas por ahí con los niños otro 10,
Comment from Hotel Management
Jul 14, 2017 by Marina d'Or, Hotel Management
Muchas gracias Mari Sol por compartir estas maravillosas palabras y saber que habéis estado muy a gusto, que repetís vuestra estancia y sobre todo que ya estáis pensando en volver! Gracias por tus altas puntuaciones sobre las piscinas, el buffet, la animación y el personal. Nos disculpamos por las pequeñas molestias que tuvisteis con la limpieza y el mantenimiento. Te agracemos que nos lo hagas llegar para mejorar. ¡Nos vemos muy pronto! Un abrazo.