Lobby

Reviews of Super 8 by Wyndham Oroville

2 out of 5
Super 8 by Wyndham Oroville
1470 Feather River Blvd, Oroville, CA

Reviews

6.6
Rating 10 - Excellent. 161 out of 766 reviews" "
Rating 8 - Good. 220 out of 766 reviews" "
Rating 6 - Okay. 146 out of 766 reviews" "
Rating 4 - Poor. 98 out of 766 reviews" "
Rating 2 - Terrible. 141 out of 766 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Alisia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Employees were smoking right by the front door of the hotel. There were trash bags full of clothes or garbage by the entrance. After returning to the hotel yesterday evening (2nd night), card didn't work anymore. Went to front desk and the manager was very unprofessional. She asked me why I had given a bad check in review on Expedia right in front of the other staff. It made me feel very uncomfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Farm

Liked: Staff & service, property conditions & facilities
Entrance was nice and hot coffee was available at the front entrance
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and clean
Stayed 6 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable & friendly hotel staff.
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
The location is fine. I don't feel safe. I see many homeless walk by.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
State of this place almost 2 months was never offered to have a maid clean my room change my bedding anything. Clean the room myself as long as we can get a vacuum after asking for days in a row or a broom or anything else that should be easily accessible to someone who is cleaning your room for you instead of making your maids do their job and clean it for us ridiculous do not stay at this place it is a waste of your time and money
Stayed 1 night in Dec 2023

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Junkies tried to break into my room with my wife and young son in there.when I came back the next day to talk to manager a rude made came up and told us don't feed the cats it's my own fault.last I checked the maid didn't run the hotel.and how unprofessional to let your maid treat your paying customers.Meth,hookers , dog poop on the floors, horrible smelling rooms that are run down and dirty when you check in.customers beware this place
Stayed 1 night in Jan 2024
Response from Super8 Team on Jan 26, 2024
Dear Guest,While we understand your concern, we take guest complain seriously and make sure to verify what the truth behind it.As we verified your concern with the hotel and got to know, the reason you were asked to leave as your were doing Marijuana in the room with kid staying the rooms next to you. The same was also verified in the surviellience footage were several warning were given not to repeat the same. Also it was verified your pet was left loose and was barging in other guest balcony for poop. The same was testified by the guest. We would really appreciate not to spread false information.

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not give the lady at the front desk of Indian descent your card she will write down your number and charge it at will when she thinks it's okay patrons beware
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was possibly the worst hotel I’ve ever been to. Wyndham should be ashamed to have its name on this place. The entire place (including the lobby) reeked of marijuana. The elevator is ancient and has colored tape over all the buttons. My room was dirty and had furniture a thrift store wouldn’t accept. The mini frig in my room (that I didn’t dare even look in) made a ton of noise. There were holes in my sheets and stains on the mattress. The hair dryer didn’t work. The bathroom had unsightly repairs. The peep hole on the door had something gross stuck in it. Everything was worn, dirty, and falling apart. The children running up and down the hallways at 11:30 at night wasn’t great either.
Stayed 1 night in Jan 2024
Response from Super8 Management team on Jan 19, 2024
Dear Guest,We are really sorry for the inconvenience caused to recent stay, but we would want to thank you for your valuable time for giving us the opportunity to improve our service. We have noted down each detail on your concern and will make sure to do better in future.Hoping to see you again, as would we really want to make sure you have better experience with us in future..

4/10 Poor

C

Stayed 1 night in Jan 2024
Response from Super8 Team on Jan 25, 2024
Dear Guest, we really sorry for not meeting your expectation for your stay with us, your feedback is really important, we will try our best for better service in future.Thankyou for your time, hope to see you again

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The second worst hotel in Oroville.
I have stayed at several hotels in this area during visits over the years, and this one ranks as the second worst out of seven. Of note, the night front desk staff were amazing, and is the primary reason this isnt the worst hotel instead. Pros: coffee available at the lobby almost any time. Night front desk staff were great. Breakfast choices were acceptable. The heater worked. Cons: the first room I was issued was pretty dirty. It was past midnight so i was just going to deal with it until a saw a mouse run across the desk and onto my luggage. The second room i was issued was cleaner, but had exposed electrical wires dangling from the ceiling where the smoke detector was supposed to be, and the smoke detector was left on the toilet. Tile grout was missing, likes were broken and left adrift, and the heater control panel faceplate was ripped off. I was seldom at the hotel so individually my concern was only about safety and sanitation over functionality. I had put in the hotels(dot)com app that i wanted to extend my stay by one night which i did at the property, however i didnt get the same rate, and was charged more than the app's advertised price. The day front desk person didnt know what to do with that problem and said the best she could do wasnt going to match the price. Overall, i dont recommend staying here.
Stayed 6 nights in Nov 2023

10/10 Excellent

Georjean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Crystal

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of the best hotels I've stayed in, the staff make it a pleasant, and overall great place to stay. Very professional, comfortable and friendly hotel.
Stayed 5 nights in Nov 2023
Response from Super8 Team on Jan 25, 2024
Dear Guest,Thankyou for your valuable feedback, this will only motivate Super8 Team to do our best. Really appreciate your time

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel on Feather River Blvd. Compared to the 5 other hotels, Super 8 has the best breakfast & friendly staff, very clean and pet friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay!
Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly atmosphere, great overall hotel stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, friendly staff, clean comfortable room, very well maintained hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Sukhdeep

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst motel I ever seen. Ripped & stained bed sheets. No floor covering on balcony. Even some light bulbs were off.
Stayed 1 night in Nov 2023

8/10 Good

John, Meadow Vista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have used this location in the past.
Stayed 2 nights in Nov 2023

2/10 Terrible

Inderjot

Disliked: Cleanliness, staff & service, property conditions & facilities
i booked room for just one night and they charged me 4 times when i checked my account and when i called them to refund me they just disconnected my call
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & quite
Stayed 2 nights in Oct 2023

4/10 Poor

FRED

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE MOTEL NEEDS WORK! STAFF ARE TRYING, BUT NOT ABLE TO KEEP UP WITH THEMAINTENANCE. MY WIFE GOT STUCK IN THE BATHROOM FOR 30 MINUTES WHEN THE DOOR LATCH FELL LOSE. FINALLY TWO STAFF MEMBERS WERE ABLE TO OPEN THE DOOR. OTHER LESS SERIOUS THINGS: HOT TUBE WAS COLD, COFFEE MAKER DIDN'T WORK, BATHROOM LACKING SOAP AND DRAIN PLUGS.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Never again
I never write reviews unless it’s extreme…. Smoke detector out of batteries and beeped loud all night, called front desk to report and no answer, sink clogged, bathroom vent super loud and sounded raspy like going to break…. Had a room on the 3rd floor, was able to smell marijuana trough our open window the next morning??!
Stayed 1 night in Oct 2023

10/10 Excellent

Ileia

Stayed 1 night in Sep 2023

8/10 Good

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like there were some homeless coming in and out when they could get away with it, but they seemed harmless
Stayed 1 night in Oct 2023

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price quite and friendly staff
Stayed 1 night in Sep 2023

6/10 Okay

Tracy

The pool and hot tub has been shut down for a month or more ..remote was missing 1 battery the best thing about the hotel is the comfortable beds thats it
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 29, 2023
Dear Tracy,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Dena

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty. There was no smoke alarm, just bare wires hanging from the ceiling. The towel bar in the bathroom was laying on the floor. There was no plug in the bathtub so you could not take a bath. The faucet in the tub leaked badly so you listened to running water constantly. At 7 am there was nothing left in the breakfast room because homeless people were in and out taking food.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 29, 2023
Dear Dena,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when I’m in this town. It’s always been a nice quiet place.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 19, 2023
Dear Janet,Thank you for staying with us at Super 8 by Wyndham Oroville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Sep 15, 2023
Dear Maria,We are delighted that you decided to stay with us at Super 8 by Wyndham Oroville during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Kassandra

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
I stayed one night and the staff were extremely helpful. It was nice and quiet. I’m so glad I got to bring my dog! Overall it was a nice stay
Response from General Manager on Sep 13, 2023
Dear Kassandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okay

Dawn

Traveled with partner
Disliked: Amenities, property conditions & facilities
Homeless people hanging out and sleeping outside, and many of the other guests coming in and out looked sketchy. Felt unsafe. Smelled like marijauana in the halls. The breakfast room had old equipment that was broken and left in place while they had work around. Looks like they try real hard to keep the place clean, but it was shabby. Quiet. Polite front desk. Not many better options in Orville except for the casinos.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 12, 2023
Dear Dawn,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and there were hookers leaving in and out of other rooms nearby. Room flooded first night and we had to sleep in the car and hotel refused to refund us the full amount even though we couldn’t even stay a full night. Skip this hotel at all costs!!!
Response from General Manager on Sep 5, 2023
Dear Matthew,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 30, 2023
Dear Phillip,Thank you for choosing us at Super 8 by Wyndham Oroville during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Danyelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on Aug 25, 2023
Dear Danyelle,We are delighted that you decided to stay with us at Super 8 by Wyndham Oroville during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Paul, Kailua

Stayed 1 night in Aug 2023
Response from General Manager on Sep 13, 2023
Dear Paul,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okay

Tanya

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 24, 2023
Dear Tanya,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

RHONDA

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2023
Response from General Manager on Aug 22, 2023
Dear Rhonda,We loved having you stay with us at Super 8 by Wyndham Oroville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have room service, unless you specifically ask for it. Toilet leaked. Bathtub was dirty. Room smelled like smoke even though it was a non smoking room. Hallways were very dirty. A lot of homeless people hanging around outside and in the lobby. Internet speed was very slow.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 20, 2023
Dear Matthew,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Laurie

Liked: Property conditions & facilities, room comfort
A Nice Stay
It was fine room was decent the bathroom tub had a leak the bathroom was sticky when we arrived. The Breakfast was fine wish there were fruit to top the waffles and the syrup was always out. There could have been more protein choices. But otherwise it was a nice stay.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Laurie,It was great to have you staying with us at Super 8 by Wyndham Oroville and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Gabriel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2023
Response from General Manager on Aug 13, 2023
Dear Gabriel,We loved having you stay with us at Super 8 by Wyndham Oroville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 31, 2023
Dear Lora,Thank you for staying with us at Super 8 by Wyndham Oroville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Chris

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Had to switch rooms. First room had makeup and hair in the sheets, not one towel and a smoke detector that chirped. Second room smelled, carpet was filthy. Left our socks black. The balcony overlooked a homeless encampment.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 23, 2023
Dear Chris,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pass
Stayed 3 nights in Jul 2023
Response from General Manager on Jul 16, 2023
Dear Guest,We loved having you stay with us at Super 8 by Wyndham Oroville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Meuy

Traveled with partner
The front desk person not nice
Stayed 1 night in Jul 2023
Response from General Manager on Jul 3, 2023
Dear Meuy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the room, found one in bathtub as well. Was woken up at 2am with police pounding on my door looking for a criminal. Glad to be home. Never staying there again.
Stayed 2 nights in Jun 2023
Response from General Manager on Jul 2, 2023
Dear Mary,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
We stay often and always happy with the service
Stayed 1 night in Jun 2023
Response from General Manager on Jun 20, 2023
Dear Joshua,We loved having you stay with us at (hotel). We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Jody

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Reserved non-smoking room, reeked of cigar smoke and bed cover had cigarette burn hole right on top and visible. Room was listed as having two queen beds, they were full size and mattresses were disgusting. Shower/tub was in need of repair and wallpaper peeling off of wall, guests running up and down hallways after midnight. Elevator got stuck on 3rd floor and an off-duty employee ran upstairs “to unstick” the elevator….fire code violation? This place is a complete dump. I’ve been in Army barracks in the Middle East that were cleaner and safer. Disgusted to see this neglect of a business in any town in the United States
Stayed 1 night in Jun 2023
Response from General Manager on Jun 18, 2023
Dear Jody,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager