Reception

Reviews of AmericInn by Wyndham Virginia

3 out of 5
AmericInn by Wyndham Virginia
5480 Mountain Iron Dr, Virginia, MN

Reviews

8.2

Very Good

Rating 10 - Excellent. 176 out of 403 reviews" "
Rating 8 - Good. 127 out of 403 reviews" "
Rating 6 - Okay. 58 out of 403 reviews" "
Rating 4 - Poor. 24 out of 403 reviews" "
Rating 2 - Terrible. 18 out of 403 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ronda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here this weekend for a hockey tournament- everyone didn’t have hot water for showers! I’ve stayed in ALOT of hotels and have never ran out of hot water- ridiculous!! Breakfast was average, really noisy- it’s right by the railroad tracks. Rooms need major updating. Only positive was there’s a nice bar within walking distance.
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

Robert, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Feb 2024

10/10 Excellent

Loren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, comfortable bed & pillows. Comfortable towels. I was impressed. Just FYI, the railroad track is near to the hotel, however I was NOT bothered by any train noise. I slept fine. Also, the Staff was helpful and courteous.
Stayed 1 night in Jan 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location--I like to go visit the birding areas around there
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila, International Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Stayed 1 night in Oct 2023

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Joel

Stayed 2 nights in Sep 2023

6/10 Okay

Julie

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Front desk staff wonderful
Arrived at 3 PM which was check-in time but room was not ready. Front desk staff checked with housekeeping who were on iop of t. Thank you to Liz and Brittany who were helpful and kept us updated on the progress. Thank you also to Heather the housekeeper who sped up the process of cleaning and did a great job! The downside was the hotel is RIGHT NEXT to the train tracks, and the train comes by frequently. Breakfast just ok - usual selections for a hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Interstate Power System

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Daniel

Traveled with family
Liked: Property conditions & facilities
We liked the staff when we could find them Good attitudes but missing from the front desk. The chili and soup were good in the evening. The room had a large, distracting black stain in the carpet, the window in 214 is totally clouded. I was surprised to find no elevator in the building but yet was placed on the 2nd floor while I am parked in the handicap zone. My older brother had difficulty with the stairs as did I with bad joints.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff both in the evening and morning were very nice and helpful. Great pool and quite a spread for Breakfast!
Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the access to where I was heading.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Outside of property in poor condition. Trash on grounds, and weeds all over.
Stayed 1 night in Jul 2023

4/10 Poor

susan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
my tub and sink still had hair in them from the prior guest. I thought I was getting a room with king bed and a couch. It had a roll away in there? Overall I was very dissatisfied with the room and they had no others.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Dennis

Traveled with family
Disliked: Property conditions & facilities
Fan in bathroom not working and intermittent problems with air conditioner.

10/10 Excellent

Jeanadair

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in very late and the staff, Hillary, was so very welcoming.
Stayed 2 nights in Jun 2023

6/10 Okay

Theresa

Traveled with family
Liked: Staff & service
ROOM did not small clean.
Stayed 1 night in Jun 2023

6/10 Okay

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in was supposed to start at 3 we got to the building around 330 ish and we didn't get in our room till close to 8 pm. We understand a lot of places are short staffed but this could have been handle differently.
Stayed 1 night in Jun 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall.
The carpet showed lots of wear and the shower wasn’t in great shape. The tub diverted was very worn out. Beds were comfortable and staff was great. If you can’t sleep with train noise, avoid this hotel. Wasn’t an issue for us but could see it being a problem.
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Darrell J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Joseh

Stayed 1 night in May 2023

10/10 Excellent

Toni

Stayed 1 night in May 2023

10/10 Excellent

Jenna

Stayed 1 night in Apr 2023

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Toilet not properly fastened to floor. (Tippy)
Stayed 1 night in Apr 2023

4/10 Poor

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our shower leaked horribly all over the floor in the bathroom. It took four towels for one shower. And I think everyone should know, there are trains that run till mid night and start up again at 6:30am. The staff was friendly enough.
Stayed 1 night in Mar 2023

6/10 Okay

John

Stayed 1 night in Mar 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Absolutely horrible, very rude staff. Pets are allowed but charged an extra $250 for a pet to stay. Worst hotel experience I have had.
Stayed 1 night in Feb 2023

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Elizabeth

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked thru Expedia.com, this apparently was a mistake. The room i booked had a whirlpool hot tub and fireplace in the pictures. When we checked in we found no fireplace or hot tub. We talked to the front desk person and he said that our room (201) did not have these amenities but 205 did. He said he would leave a note and it could and would be adjusted in the morning by the manager. We said that would be fine. We tried to talk to the 2 front desk ladies in the morning. They told us that expedia had sold us a room that was booked when we bought it and there was nothing they could do. This was not what we had been told the previous night. So i contacted expedia when we got home. They said the manager was out and they could try to remedy the situation when they returned. When they returned i was told by expedia the hotel could do nothing bc of their policy. This was disapointing all around. The only reason i booked this expensive room was bc i thought it had the amenities it was supposed to have. All i wanted was the difference in price that i had paid. 201 was also extremely warm bc of its proximity to the pool, could hear every person checking in, had stains all over the carpet, and when we asked for linens for the pull out couch we were given a ball of linens from a dryer with a tiny blanket. Very unprofessional and dissapointing.

8/10 Good

Bryan

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry, didn't like the trains running all night. Heater in room was very noisy also. Sleepless night
Stayed 1 night in Nov 2022

6/10 Okay

jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom was extremely small. Room was very small as well. Bed was very uncomfortable. Was expecting a better room based on reviews and for the price paid.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ryan

Stayed 3 nights in Oct 2022

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The gentleman working that evening was great. He was accommodating and very friendly but definitely needed more help. The hotel was full, one person working is not enough.
Stayed 1 night in Oct 2022

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the train runs right by, 5e hotel was clean, staff helpful, and nice pool. Breakfast too
Stayed 1 night in Sep 2022