Ratings based on 434 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by hyang ja

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager
5 out of 5
by Vilma

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager
4 out of 5
by wenser

Posted Aug 1, 2017 on Hotels
Comment from Hotel Management
Aug 7, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Hotel accessible to shopping malls and restaurants

Posted Jul 21, 2017
Overall pretty good We've stayed here multiple times in the past Bed comfortable but the couch could be better Tables need to be updated as well
Comment from Hotel Management
Jul 24, 2017 by Hotel Manager, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
by Paul

Posted Jul 16, 2017 on Hotels
Dated old room but spacious. No hot water in one bathroom. Other than that pleasant stay next to mall
Comment from Hotel Management
Jul 24, 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Hotel Manager
3 out of 5
by Pamela

its ok

Posted Jul 14, 2017 on Hotels
nothing feels special... buffet and pool are crowded...
Comment from Hotel Management
Jul 24, 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Nice Hotel close to shopping malls

Posted Jul 9, 2017
The rooms were spacious, clean and very nice. I like the pillows, they were comfy. The bathrooms were great!
Comment from Hotel Management
Jul 10, 2017 by Hotel Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice room, spacious & comfortable

Posted Jul 7, 2017
the room is nice, very spacious & comfortable but noticed the hotel is undergping renovation. at the outside view, the green net is very visible as we look there. also, the ceiling is old that it was a bit open. but generally, we enjoyed our stay and will be back again some time.
Comment from Hotel Management
Jul 10, 2017 by Hotel Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Enjoyed the stayed very much!

Posted Jul 4, 2017
Hotel was very comfortable. The room was nice. The carpets need cleaning. The bathroom and shower were excellent. The buffet breakfast was superb. It was just steps away from the Robinson Mall. Great hotel to stay at.
Comment from Hotel Management
Jul 10, 2017 by Hotel Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

outstanding hotel convenient location.

Posted Jul 3, 2017 on Orbitz
my choice of place to stay in Manila. pricey but it is worth every penny. Top notch staff.
Comment from Hotel Management
Jul 10, 2017 by Hotel Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager