Ratings based on 254 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Posted Aug 23, 2017
Hotel staff are very polite and helpful. Hotel room is excellent, very clean, everything is working good, airconditioning is excellent. You feel like a house not a hotel coz you have kitchen, dining and living room. We are definitely stay this hotel again😊
5 out of 5
by Michael

One of the Best Hotels in Manila

Posted May 26, 2017 on Hotels
Cannot say enough about this hotel and the staff. When I say the staff was amazing, that does not do them justice. They are the most friendly, helpful people I have had the pleasure to meet. The hotel was amazing. From their daily breakfast, pool, and overall facilities...just amazing. Even with construction and traffic noise, I could not hear it in my room and it was on one of the lower floors. Simply a great, relaxing time.
Comment from Hotel Management
May 30, 2017
Dear Mr. Michael, Thank you for the excellent rating and for the positive review of your stay with us. We truly appreciate your continued patronage. We look forward to be of service to you on your next visit. Best regards, EC
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfort of north american living in Manila

Posted May 18, 2017
Pros: Room amenities like washer/dryer, coffee maker and great brewed coffee, dedicated work/desk space, fast internet, great staff and security.
Condo unit living with all the amenities! Excellent staff and friendly service. Great location close to SM Mega Mall and Robinson's Galeria for all your shopping needs. We will definitely stay here again.
Comment from Hotel Management
May 30, 2017 by EC, Hotel Management
Dear Guest, Thank you for your feedback! Your comments are very much appreciated. Our team is very happy to know that you had an enjoyable stay! Once again, thank you and we hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from qc

Posted May 5, 2017
The rooms are comfy and spacious plus the location of ghe hotel is accessible to malls, fast food, convenient stores, taxis and other restaurants
Comment from Hotel Management
May 30, 2017 by EC, Hotel Management
Dear Guest, Thank you for choosing Oakwood Premier. We appreciate your feedback. We hope to see you soon.
4 out of 5
by adrian

Posted Apr 30, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Dear Guest, Thank you for choosing the Oakwood Premier Manila for your stay and for posting your feedback. I am very glad you liked your stay and will share your feedback with my team. We are all looking forward to welcoming you back very soon. Best regards, EC
4 out of 5
Recommended
for Everyone
by A verified traveler

good residence hotel

Posted Apr 29, 2017
more residence than hotel, complete with washer and full fridge. unfortunately the steam bath didn't work. housekeeping is thorough. great location. walking distance to three malls. restaurants and fastfood nearby
Comment from Hotel Management
May 3, 2017 by EC, Hotel Management
Dear Guest Thank you for choosing the Oakwood Premier Manila for your stay and for posting your feedback. I am very glad you liked your stay and will share your feedback with my team. We are all looking forward to welcoming you back very soon.
5 out of 5
by Voltaire

Very contented

Posted Apr 21, 2017 on Hotels
It was a staycation for the Holy Weekend! Oakwood did not disappoint. We really were happy with our stay.
Comment from Hotel Management
May 3, 2017
Dear Guest, Thank you for choosing the Oakwood Premier Manila for your stay and sharing your feedback with us. I am very pleased that you liked your stay and I and my team are looking forward to welcoming you back very soon. Best regards, EC
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

My choice hotel especially with family

Posted Apr 21, 2017
Pros: 1. The space 2. The rooms 3. The pantry 4. The cupboards 5. The house-keeper 6. The water output
Cons: 1. Power point in rooms and even at living room are not sufficient and we are walking so frequently to the pantry to charge our phones
Location: SM Mall & Podium within walking distance - good location
I have observed a few issues at this hotel that needed to be remedied
Comment from Hotel Management
May 3, 2017 by EC, Hotel Management
Dear Guest, Thank you for choosing the Oakwood Premier Manila for your stay and sharing your feedback with us. We are looking forward to welcoming you back very soon.
1 out of 5
by A verified traveler

Better to choose other hotels in the area

Posted Apr 13, 2017
When it's pricey, it doesn't mean that the overall hotel service will be good as well. Points to improve by the management; 1. Elevators: key cards are not working well or may be it's the key card panels which are not working. 2. Walls- not sound proof so speaking voice can be heard by the other guests from the other room. 3. Drainage at the shower area 4. Front desk officers- not courteous
Comment from Hotel Management
May 3, 2017 by EC, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. I will address the shortcomings you have experienced with my team. We depend very much on feedback such as yours to improve our services constantly. We are all looking forward to welcoming you back very soon.
5 out of 5
by Dennis

Balikbayan Vacation

Posted Mar 16, 2017 on Hotels
Amazing place to stay. The staff are attentive and friendly.
Comment from Hotel Management
Mar 19, 2017
Dear Mr. Dennis, Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the future. Regards, JP- Front Office Manager