Ratings based on 253 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfort of north american living in Manila

Posted May 18, 2017
Pros: Room amenities like washer/dryer, coffee maker and great brewed coffee, dedicated work/desk space, fast internet, great staff and security.
Condo unit living with all the amenities! Excellent staff and friendly service. Great location close to SM Mega Mall and Robinson's Galeria for all your shopping needs. We will definitely stay here again.
Comment from Hotel Management
May 30, 2017 by EC, Hotel Management
Dear Guest, Thank you for your feedback! Your comments are very much appreciated. Our team is very happy to know that you had an enjoyable stay! Once again, thank you and we hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from qc

Posted May 5, 2017
The rooms are comfy and spacious plus the location of ghe hotel is accessible to malls, fast food, convenient stores, taxis and other restaurants
Comment from Hotel Management
May 30, 2017 by EC, Hotel Management
Dear Guest, Thank you for choosing Oakwood Premier. We appreciate your feedback. We hope to see you soon.
4 out of 5
by adrian

Posted Apr 30, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Dear Guest, Thank you for choosing the Oakwood Premier Manila for your stay and for posting your feedback. I am very glad you liked your stay and will share your feedback with my team. We are all looking forward to welcoming you back very soon. Best regards, EC
4 out of 5
Recommended
for Everyone
by A verified traveler

good residence hotel

Posted Apr 29, 2017
more residence than hotel, complete with washer and full fridge. unfortunately the steam bath didn't work. housekeeping is thorough. great location. walking distance to three malls. restaurants and fastfood nearby
Comment from Hotel Management
May 3, 2017 by EC, Hotel Management
Dear Guest Thank you for choosing the Oakwood Premier Manila for your stay and for posting your feedback. I am very glad you liked your stay and will share your feedback with my team. We are all looking forward to welcoming you back very soon.
5 out of 5
by Voltaire

Very contented

Posted Apr 21, 2017 on Hotels
It was a staycation for the Holy Weekend! Oakwood did not disappoint. We really were happy with our stay.
Comment from Hotel Management
May 3, 2017
Dear Guest, Thank you for choosing the Oakwood Premier Manila for your stay and sharing your feedback with us. I am very pleased that you liked your stay and I and my team are looking forward to welcoming you back very soon. Best regards, EC
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

My choice hotel especially with family

Posted Apr 21, 2017
Pros: 1. The space 2. The rooms 3. The pantry 4. The cupboards 5. The house-keeper 6. The water output
Cons: 1. Power point in rooms and even at living room are not sufficient and we are walking so frequently to the pantry to charge our phones
Location: SM Mall & Podium within walking distance - good location
I have observed a few issues at this hotel that needed to be remedied
Comment from Hotel Management
May 3, 2017 by EC, Hotel Management
Dear Guest, Thank you for choosing the Oakwood Premier Manila for your stay and sharing your feedback with us. We are looking forward to welcoming you back very soon.
1 out of 5
by A verified traveler

Better to choose other hotels in the area

Posted Apr 13, 2017
When it's pricey, it doesn't mean that the overall hotel service will be good as well. Points to improve by the management; 1. Elevators: key cards are not working well or may be it's the key card panels which are not working. 2. Walls- not sound proof so speaking voice can be heard by the other guests from the other room. 3. Drainage at the shower area 4. Front desk officers- not courteous
Comment from Hotel Management
May 3, 2017 by EC, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. I will address the shortcomings you have experienced with my team. We depend very much on feedback such as yours to improve our services constantly. We are all looking forward to welcoming you back very soon.
5 out of 5
by Dennis

Balikbayan Vacation

Posted Mar 16, 2017 on Hotels
Amazing place to stay. The staff are attentive and friendly.
Comment from Hotel Management
Mar 19, 2017
Dear Mr. Dennis, Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the future. Regards, JP- Front Office Manager
5 out of 5
by Ferdinand

Posted Mar 10, 2017 on Hotels
I had a great time with my family. The kids love it!
Comment from Hotel Management
Mar 19, 2017
Dear Mr. Ferdinand, Thank you for for staying with us. We look forward in welcoming you back in the future. Regards, JP-Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from California, U.S.A.

Impressed yet Disappointed

Posted Feb 19, 2017 on Orbitz
Pros: (See above.)
Cons: (See above.)
Location: Sorry, I did not get the chance to get around to nearby facilities and attractions.
Oakwood, it's about time you change your "wanna-be" white towels to real, white towels. Not only do they look filthy from overuse, they actually are. I had a new set of supposedly clean, folded towels on the rack with make-up stains! Do your housekeepers simply fold soiled ones and put them back on the rack? Plus the shower stall stunk and won't drain; I had to stand in a pool of water while I shower then scrub my feet clean over the sink. Please disinfect the tile floor and keep drainage well maintained. Also please give guests starter kitchen supplies of hand and/or paper towel, dish soap and scrub, and a few more pieces of dishes. I do not know about you but most of us do not wash dishes soon after use. So it would be nice to have extra pieces till your guests get around to washing them. Assuming you allow cooking given your kitchen has stove tops and an oven, please also allow more sufficient supplies so guests can do the task comfortably. Lastly, if you are going to have more than one TV set, please provide a remote control for each. You otherwise have excellent looking facilities and rooms and a great staff. And I enjoyed breakfast buffets at Nostalgia!