Ratings based on 397 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great location - close to subway, shopping & food

Posted Apr 19, 2017
Pros: Quiet location. Breakfast good for the price (included in room rate). Public transport and food options close by. Friendly front desk staff.
Cons: Laundry room (directly opposite room 1103) operates 24/7 has no door and also houses vending and ice machines a full door would make sleeping easier.
Location: You can get to every thing either by local subway station or walking.
The hotel is located 2 blocks from the Hommachi Station on a very quiet narrow one way street that during commuting hours pedestrians easily out number cars. Our room 1103 was located on a smoking floor, as non smokers (hotel was very busy at this time we were knowingly booked into a smoking room), the smoking smell in both the room and hallways was non where as bad as we expected. Apparently the rooms are deodorised between guests. Our room had a very large bathroom (approximately 3 * 2M) which was surprising for Japan. As a result of the very large bathroom the remaining room was approximately 2.9 * 2.9 M, or put another way not much bigger than the bathroom! The bath had a weird slopping floor towards the plughole which was a bit weird to use as a shower over bath. The hotels breakfast is held at reception starting at 06:30. Breakfast has a reasonable changing selection of cold western food including pastries, rolls and bread, along with salads and fresh fruit and yogurt. Oddly all breakfast utensils are disposable wooden sticks meaning that you need to cut your bread roll open or butter your toast with a short blunt ice cream like stick which is not easy. When you leave your room you are required to give your key back to reception. Whilst this sounds annoying it actually is a very quick and easy process with reception usually staffed by 2 people.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017
Lovely hotel in a great location. Close to the subway and a five-minute run to the river. The staff were all great. The rooms were small and cozy with great bath products.
3 out of 5
by A verified traveler from Hong Kong

Fair

Posted Jan 3, 2017
The staff who assisted check-in was not friendly, yet the other staffs at concierge were quite nice during my 3 nights' stay in Arietta. Quite disappointted when i spot human hair on the new towel in bathroom. Differences between the pictures available on website and the room. Will consider another hotel next time when i visit Osaka.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
4 out of 5
by A verified traveler

Nice cosy boutique hotel.

Posted Nov 19, 2016 on Hotels
It was a nice hotel. Close to subway and lots of restaurants as well. Not a super busy area.
4 out of 5
by A verified traveler

Value for money

Posted Nov 15, 2016 on Hotels
Good overall. Friendly and helpful staffs. Free breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Neat and warm staff

Posted Oct 17, 2016
The hotel is neat but the room space is rather tight. The night we stayed the hotel was fully booked. Therefore the next morning when checking out, we had to wait nearly half an hour to get into the lift.
3 out of 5
by A verified traveler from USA

Nice looking hotel but

Posted Aug 25, 2016 on Orbitz
Worst bed ever ... Friendly staff near Subway station but thats it. If you want to sleep well choose another one
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide Australia

Posted Jul 15, 2016
Pros: Light breakfast is good to get going in the morning. Room is bigger than others we experienced in Japan
Good quality hotel with an easy walk to Dotonbori. Also close to a subway station which can get you anywhere in Osaka. .
5 out of 5
by A verified traveler

Great hotel!

Posted Jul 5, 2016 on Hotels
You can tell that this hotel is a bit old. The room key is the old styled one. But everything is quite good. The room and bathroom are larger than those in other Japanese hotels. The complimentary breakfast is better than I expected. Staff are very nice. Close to Hommachi subway station.