Ratings based on 1,032 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from 東京都

難波駅に近い滞在型のホテル

Posted Nov 24, 2016
Cons: 車で行ったが、フロントの女性が高速道路へのアプローチを知らなかった???
Location: 難波、道頓堀に近く、立地条件は最高
難波駅に近い滞在型のホテルで室内にキッチンが有り、カテラリーも揃っている。 部屋のスペースも十分で、三人はゆっくりと泊まれる。
Comment from Hotel Management
Dec 4, 2016 by FO AOM, Hotel Management
この度はフレイザーレジデンス南海大阪にご宿泊いただきましてありがとうございます。 ゆったりとお過ごしいただけようで大変うれしく思っております。 高速道路のアプローチの件ではご不便をおかけしまして申し訳ございませんでした。正確なご案内を出来るよう従業員教育を徹底してまいります。 貴重なご意見ありがとうございます。 次回なんばにお越しの際もフレイザーレジデンス南海大阪をご指名賜れますと幸いでございます。
5 out of 5
by A verified traveler from UK

Lovely apartments in an ideal location

Posted Nov 23, 2016
Pros: Great location, amazing staff, lovely comfortable rooms.
Cons: A little pricey, more extensive breakfast options at the hotel itself.
Location: Good links via train/tube stations, universal studios, Osaka Ferris wheel, Osaka aquarium, shopping, restaurants, arcades,
Rooms were well equipped (washing machine, cooking facilities, room partitions, extensive TV channels, heated toilet seat!) and clearly well looked after. Staff were incredibly helpful, offering to store our luggage for a whole day after check out and spent time explaining all the hotel facilities to us. Continental breakfast on site was good and there is the option of going to the local tube station for the more tradition Japanese options (5 min walk away). There are 3 stations within a 10minute walk, one of which is Namba which has great links to the bullet trains and other major lines.
Comment from Hotel Management
Dec 1, 2016 by FO AOM, Hotel Management
Thank you for sharing your feedback about your recent stay with us. We're proud to hear that we contributed to making your stay special and unforgettable experience. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler from seoul

더할나위없는 위치. 가족여행에 최적화

Posted Nov 21, 2016
가족여행으로 2박 머물렀습니다. 디럭스 투배드로 예약했는데 킹배드 하나와 싱글배드 두개가 있습니다. 부모님 모시고 가는 여행이라 위치랑 청결상태가 중요했는데 두 조건을 모두 충족하는 숙소입니다. 방이 없어서 스모킹룸을 예약할 수밖에 없었는데 복도에 내리니 담배냄새가 나서 걱정이었으나 방안은 특별히 불편하지 않게 깨꿋하게 청소되어있고 냄새가 크게 신경쓰이지 않았습니다. 직원들은 친절하고 호의적이며 어답터 우산 등을 빌릴수있고 체크아웃시 냉장보관 부탁에도 흔쾌히 응해줬습니다. 오사카에 다시 간다면 꼭 재방문할 예정입니다.
4 out of 5
by A verified traveler from Melbourne

Convenient location, close to subway and shopping.

Posted Nov 20, 2016
Pros: Location, room size.
Cons: It was very hot in the room, so more ventilation would be good.
Location: Dotonbori very close which was great, as well as shopping centres, cafes and the subway. Really happy with the location.
We stayed at Fraser Residence for two nights and found it to be comfortable. Would suit longer stays given it's more of a serviced apartment with kitchen and cooking facilities. Very close to the subway, great food and shopping.
Comment from Hotel Management
Dec 1, 2016 by FO AOM, Hotel Management
Thank you for sharing your thoughts about your recent stay with us. It is a pleasure to know that you enjoyed staying with us. We also thank for your suggestion on temperature in the room. We look forward to welcoming you back again.
5 out of 5
by A verified traveler

Nice hotel in great location.

Posted Nov 14, 2016
Room was clean and updated, a big bonus was the washer/dryer. Location was perfect and breakfast options were great. Also had Family Mart and restaurant options nearby. We enjoyed our stay!
Comment from Hotel Management
Nov 27, 2016 by FO AOM, Hotel Management
Thank you so much for taking time to feedback on your recent stay with us. We are happy to hear that we contributed to making your stay special. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler from HK

One of the best in Osaka!

Posted Nov 1, 2016
Pros: Location
Excellent location, comfy room & friendly staff! Will stay if I travel to Osaka again
Comment from Hotel Management
Nov 27, 2016 by FO AOM, Hotel Management
Thank you very much for your recent stay with us. It is a pleasure to know that you enjoyed our room and staff service. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler from G

Great base to explore Osaka

Posted Oct 21, 2016
Location: Great location to the train station and nankai express. Lots of shop and food in the area, like pepper lunch, family mart, ipuddo, coco, takashimaya
Stayed at this hotel for the third time. Clean and big by Japan standards. Staff is attentive and helpful to your needs. We often request for the same room or having parking needs etc, the staff always take note of our needs
Comment from Hotel Management
Nov 7, 2016 by FO AOM, Hotel Management
Thank you for sharing your thoughts about your recent stay with us. We're happy to hear that you have kept coming back. It is a pleasure to know that you enjoyed our room and staff service. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

도심과 가깝고 편리한...

Posted Oct 17, 2016
좋았습니다. 도심과도 가깝고, 직원들도 친절하고, 시설도 매우 깨끗했어요. 조식이 약간 아쉬웠지만..다시 가보고 싶네요
Comment from Hotel Management
Nov 12, 2016 by FO AOM, Hotel Management
안녕하십니까. 이번에 프레이저레지던스난카이오사카에 숙박하여 주셔서 대단히 감사합니다. 저희와 함께 즐거운 여행을 보내셨기를 바랍니다. 다시 만나뵙게 될 날을 기대하고 있겠습니다.
5 out of 5
by A verified traveler

Home in Osaka

Posted Oct 17, 2016
Pros: Location and cleanliness and homey-ness.
Cons: The bathrooms can be bigger but otherwise, it is manageable.
Location: Within walking distance to shopping and dining destinations. Not very crowded.
Stayed 4 times already and each stay is always pleasant. Convenient location, very comfy rooms, clean facilities and very consistent housekeeping. Location is just perfect. Lobby is not crowded.
Comment from Hotel Management
Nov 7, 2016 by FO AOM, Hotel Management
Thank you for taking the time to share your feedback with us. It's highly appreciated. We're happy to hear that you had had pleasant moments every time you stay with us. We're proud to hear that we contributed to making your Osaka stay a truly special and unforgettable experience. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

정말 좋습니다..무조건 추천

Posted Sep 20, 2016
진짜 진짜 좋습니다. 교통 쇼핑 음식 모두에게추천히고 싶어요...미리 예약하면 간사이 공항까지 짐도 보내줘요...전날까지