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Get an overview of this hotelCentrally located Osaka hotel in Umeda business district

Umeda Sky Building

In the Umeda district, this modern high-rise is connected to a major shopping center. The Umeda Sky Building, Tempozan Harbor Village Ferris Wheel, and Osaka Aquarium are within 0.7 km (0.4 mi).

Sky-high dining

Hilton Osaka features five restaurants, including the 35th-floor Windows on the World. The full-service spa offers a range of treatments including massages and facials. Fitness facilities include a gym, 15-meter indoor pool, and a sauna. Other amenities include WiFi for a surcharge, wedding services, and a scheduled airport shuttle.

City views, LCD TVs

Spacious guestrooms have large windows framing city views. All offer LCD TVs with satellite channels, WiFi for a surcharge, minibars, and speakerphones. Japanese cotton kimonos are provided, along with slippers and free toiletries.

Hotel Amenities

Hotel Amenities

This Osaka hotel is in the heart of the Umeda business-and-entertainment district. JR Osaka Station is a two-minute walk. The Umeda Sky Building, with its Floating Garden Observatory, is 0.7 km (0.4 mi) away.

The Hilton's Windows on the World restaurant is on the 35th floor, overlooking the city. Other dining highlights include the Dynasty Chinese restaurant, the Genji Japanese restaurant, and Checkers, featuring international buffets. Room service is available 24 hours a day.

The health club has an indoor pool, gym, sauna, and spa tub. (Note: Surcharges for use may apply and some facilities have restricted access). A full-service spa is onsite to provide a range of treatments including massages, body treatments, facials, and manicures and pedicures.

Conveniences include a business center and WiFi for a surcharge. The hotel also offers an airport shuttle, wedding services, a currency exchange, an ATM, and a 24-hour front desk.

  • Indoor pool 
  • Sauna 
  • Spa treatment room(s) 
  • Concierge services 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Breakfast available (surcharge) 
  • Airport transportation (surcharge) 
  • Limo or Town Car service available 
  • Business center 
  • Conference space 
  • Total number of rooms - 527 
  • Porter/bellhop 
  • Express check-out 
  • Express check-in 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Number of floors - 35 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Babysitting or childcare 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • 24-hour fitness facilities 
  • Full-service spa 
  • WiFi (surcharge) 
  • Airport transportation 
  • Luggage storage 
  • Meeting rooms 16 
  • Self parking (surcharge) 
  • Year Built 1986 
  • Number of restaurants - 4 
  • Number of buildings/towers - 1 
  • Wedding services 

Internet

Available in all rooms: Wireless internet access ( JPY 1000 per night )

Available in some public areas: Wireless internet access ( JPY 1000 per night )

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Room service (24 hours) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Satellite TV service 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Desk 
  • WiFi (surcharge) 
  • Blackout drapes/curtains 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

Windows on the World - On 35th floor, overlooking the city. Lunch buffet, pastry buffet. Italian a la carte menu for dinner.

Dynasty - Contemporary Chinese cuisine. Lunch buffet, a la carte dinner. Special Taste of Dynasty on weekends.

Genji - Japanese cuisine, including sushi, tempura, teppanyaki, and kaiseki, served in serene setting amid Japanese art. Lunch and dinner.

Checkers - All-day dining in a casual setting. Breakfast, lunch, and dinner buffets. International favorites.

Inplace - Lobby lounge. Breakfast, lunch, afternoon tea, dinner, cocktails.

Room service is available 24 hours a day.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

  • Swedish massage 
  • Reflexology 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

No rollaway/extra beds available

Fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 3000 for adults and JPY 2100 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 1550 per person (one way)
  • Airport shuttle fee per child: JPY 780 (one-way)
  • Self parking fee: JPY 3150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Hotel Osaka
  • Hilton Osaka
  • Osaka Hilton
  • Hilton International Osaka
  • Hilton Osaka Hotel Osaka
  • Osaka Hilton International
  • Hilton Osaka Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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Learn more.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
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close to transit like railway Station and subway

5 out of 5
by from Toronto
Posted Jan 19, 2017
Pros: Modern and clean with free wifi, washroom have both bath tub and separate shower, toilet bowl have bum washer.
Location: Once you goes down to the underground city, it hook up with rail and subway and hundreds of shops include big department stores individual shops.
I make used of the transit and the underground city
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Nice hotel close to train & Airport limo bus.

4 out of 5
by from SG
Posted Dec 24, 2016
Concierge is very helpful. Recommended places to visit and restaurant. ESP a young guy who speaks fluent English.
Comment from Hotel Management
Jan 10, 2017 by Hilton Osaka
Thank you very much for your kind review of our hotel. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments with our team members. Thank you once again, and wish you a great day ahead.
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Superb location

4 out of 5
by from Hk
Posted Dec 23, 2016
Hotel's location is perfect, but I think the price is a bit on the high side.
Comment from Hotel Management
Jan 10, 2017 by Hilton Osaka
We are grateful that you have taken the time to post a review of your recent stay. We were very happy to hear that you were able to enjoy your stay, and we hope that you will consider us again for your next visit to Osaka.
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5 out of 5
by
Posted Dec 19, 2016
Location was very convenient. Place was clean and comfortable
Comment from Hotel Management
Jan 10, 2017 by Hilton Osaka
Thank you very much for your kind review of our hotel. I am happy to learn that you enjoyed your recent stay and enjoyed the room as well as the many facilities accessible in close proximity from our hotel. We look forward to another opportunity to welcome you back, and wish you a good day ahead.
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Great service, comfortable room, good location

4 out of 5
by
Posted Dec 18, 2016
Pros: Great service, comfortable room, good location
Cons: It'll be even better if hotel supplied fluffy bathrobes. The thin, prickly "pajamas" were not up to standard. Room service prices were ridiculous.
Great service, comfortable room, good location. Loved the bed. Bath, however, did not have a curtain or door that extended all the way so showering was a chilly experience.
Comment from Hotel Management
Jan 10, 2017 by Hilton Osaka
Thank you for your loyal patronage to the Hilton Osaka. Also, I would like to thank you for having availed your time to provide your constructive feedback, particularly in reference to the location. See the city from your room at Hilton Osaka. Across from the city’s main station and Grand Front Osaka Mall, we are ideally situated for all your travel needs. This hotel provides easy access to the airport, rail system and tourist spots. We appreciate your comments regarding our room facilities, and have taken your points into consideration for possible improvements in the future. We truly hope to have the opportunity to welcome you back on another visit to Osaka, and wish you a great day ahead.
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Great location

4 out of 5
by from Sacramento
Posted Dec 13, 2016
Cons: It is a big hotel. The breakfast and executive lounge are bit small.
Location: Near JR station
It is a very convenient place to stay in Osaka. JR train station is just cross the street. It also has limo-bus from airport across the street. Excellent staffs are always willing to help.
Comment from Hotel Management
Jan 10, 2017 by Hilton Osaka
Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Osaka. I am delighted to hear that you were satisfied with our breakfast and convenient location. Your comments concerning our staff are also gratifying, and I have passed on your positive remark to them, which will act as a well deserved motivator to achieve more superior performance. Thanks again and we look forward welcoming you back on your future travels to Osaka.
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Great location, modern hotel

4 out of 5
by from s
Posted Sep 15, 2016
Loved the hotel and the room. Breakfast very average and the wifi is awful.
Comment from Hotel Management
Sep 29, 2016 by Hilton Osaka
We would like to take this opportunity to thank you for your patronage and your comments during your stay with us. Feedback from our guests consistently helps us to improve our service levels and operations. Kindly note that Internet access is operated by a specialist outside company, and in order to improve customer service levels in the future I have personally passed on your comment to their management team. Despite such inconveniences you have experienced, your kind recognition of our service delivery is certainly gratifying and we have shared this with our team members. This will no doubt motivate them to provide an even more superior service. Again, your feedback is truly valuable and we look forward to the opportunity to welcome you back to Hilton Osaka in near future.
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Convenient location and nice hotel

4 out of 5
by
Posted Sep 10, 2016
Good stay. Hotel convenient for stay in Osaka. Staff very friendly and helpful
Comment from Hotel Management
Oct 27, 2016 by Hilton Osaka
Thank you for your detailed review of Hilton Osaka. And we appreciate you taking the time to provide us with your feedback. I am delighted to read that you enjoyed the conveniently location and Thank you also for your kind comments about our staff, we will be sure to pass this on to them. We certainly hope you will choose to stay with us again on your next visit to the city.
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Great hotel near the train station

5 out of 5
by
Posted Aug 11, 2016
The staff all spoke flawless English, which helped a lot as a foreigner who doesn't speak Japanese
Comment from Hotel Management
Aug 25, 2016 by Hilton Osaka
Thank you very much for your kind review of our hotel. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear that you found our staff helpful. Japan in generally is a fantastic country for hospitality, and we are glad that you were able to experience this first hand. We hope you will choose to stay with us again in the future. Certainly hope you will choose to stay with us again on your next visit to the city.
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Great hotel in a convenient location

4 out of 5
by from Osaka, Japan
Posted Jul 23, 2016
The Hilton Umeda is located near the central Osaka JR station and is also accessible via the subway (actually the subway station"Nishiumeda" is right next to the hotel). Upon arrival the hotel staff was very helpful and friendly. They changed my bed from 2 single beds to a queen bed as a personal request, making my stay at the Hilton comfortable. The breakfast buffet was also quite delicious. There is an array of food, both Japanese-style and Western-style, to satisfy your morning cravings. Will definitely be staying here again!!
Comment from Hotel Management
Aug 4, 2016 by Hilton Osaka
Thank you for having taken the time to provide your constructive feedback, particularly in reference to conveniently location and breakfast experience. Hilton Osaka. Across from the city’s main station and Grand Front Osaka Mall, we are ideally situated for all your travel needs. This hotel provides easy access to the airport, rail system and tourist spots I am delighted to hear that you were satisfied our service experience. Japan in generally is a fantastic country for hospitality, and we are glad that you were able to experience this first hand. We hope you will choose to stay with us again in the future. Thank you for choosing to stay at Hilton Osaka. Certainly hope you will choose to stay with us again on your next visit to the city.
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