Ratings based on 1,390 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Location very convenient, but small in size.

Posted Dec 22, 2016
Pros: Location
The hotel location is exactly in the JR train station. Staff are helpful and friendly. However, the room is just too small.
2 out of 5
by A verified traveler

Posted Dec 22, 2016
Pros: Nothning
Cons: Please refer to comments above
Overall bad experience as compare to our stay in Tokyo and Kyoto. 1) Bad wifi connection in hotel room 2)Bathroom shower water is very weak and there is a cap to hot water usage 3)Room feels like a cruise ship pothole room rather than a normal hotel room 4)No disposeble bedroom slippers 5)no complimentary mineral water in room,have to walk a long way down the asle to get water 6)bathroom basin is way too low 7) lift needs no security room pass to access,anyone can access to All levels,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 21, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles,Ca

Comfortable hotel, good location

Posted Dec 20, 2016
The hotel is located inside the train station. It is very accessible, with plenty of good places to eat.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Prime location

Posted Dec 15, 2016
The best of this hotel is prime location which is link to train station (JR). If you are new to Osaka, good to stay here.
3 out of 5
by A verified traveler

Location is the best

Posted Dec 14, 2016 on Hotels
the location is the one and only thing good about this place. other than that, the room which i stayed, comfort twin was so small that even, I as an asian feel claustrophobia when inside the room. Luckily we were out most of the time and only back for sleeping
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2016 on Hotels
3 out of 5
by A verified traveler

Not happy

Posted Nov 24, 2016 on Hotels
The room is too small. The hotel is also hard to find for a foreigner with all the constructions going on!