The room was smaller than expected but overall, great stay! Love that it was a few minutes walking distance to the Universal-city Station and USJ!
Comment from Hotel Management
Apr 17, 2017 by Hotel Keihan Universal Tower, Hotel Management
Thank you for staying at our hotel.
But we sincerely apologize for not being able to meet your satisfaction during your stay.
Actually, we have received numerous customer feedback regarding the small room size.
We sincerely apologize for the inconvenience.
We do put extra effort in the maintenance of our facility, to offer our guests a comfortable atmosphere.
And thank you for your kind words of praise regarding the convenient location of our hotel near a train station.
Please consider staying with us again for the convenience of our location.
We look forward to seeing you again.
At last we appreciate you took the time to write this review.