Ratings based on 546 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from hk

Good location. Very close to the park.

Posted Feb 3, 2017
Staff with good English speaking. Room is in reasonable size.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 16, 2016
Nice hotel and very close to USJ just 5 mins walk.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel close to train station

Posted Dec 10, 2016
Everything went well , but feel disappointed about the decoration, since is official Universal studio hotel but the derivation is like any other hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient & comfortable

Posted Dec 10, 2016
The hotel staff was extremely helpful when the luggage delivery damaged our luggage. They helped us get a free replacement from the delivery company.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 20, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Very nice and convenient area. Hotel stuff are nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice

Posted Aug 28, 2016
We really liked the food and my daughter really liked the self serve machines.
5 out of 5
by Gaylord from Hawaii

Great Hotel and Location for USJ

Posted Jul 27, 2016 on Hotels
We got to the hotel at 11am and left our bags with the hotel. After returning from Universal Studios Japan to the hotel at 9am, all we had to do was pick up our keys and go to the room. Our luggage had already been delivered to our room and we had a fantastic view of Osaka. Next morning we checked out at 9 and headed over to Kaiyukan by boat. Great location for both attractions.
3 out of 5
by ke

This traveler left a rating score only Posted Jul 24, 2016 on Hotels