Ratings based on 1,416 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from bangkok

Expensive, not good location as you think.

Posted Feb 14, 2017
This hotel is in business area. Not good for tourism. You must walk for more then 15 minutes from sapporo station, hard for luggages moving. Going to namba or shinshiba for sightseeing is better choice.
4 out of 5
Recommended
for Everyone
by A verified traveler from KL Malaysia

Close to Osaka Station

Posted Dec 5, 2016
To improvise on the bedding cloth used - quite yellowish
5 out of 5
by A verified traveler

Basement link to osaka station

Posted Nov 25, 2016 on Hotels
Amazing location and good value for money!
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
by A verified traveler

Nice European feel hotel in the middle of Osaka.

Posted Nov 24, 2016 on Hotels
Stayed at Osaka for 3 days and it's 5-7 mins walks from Osaka Station. Interior design is based on European and it's got a Church building on the 8th floor for Wedding. On the weekend the elevator is pretty busy and it's packed with wedding guests.
5 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
This hotel is a comfortable hotel with a Victorian feel. The location is good, only about 10 minutes from JR railway lines, and 15 minutes to big shopping area. The bed was comfortable, the shower was good, the room was bright, and the window curtains effectively blocked out the sunlight. The room was a bit small, but I understand this is common for most hotels in this price range.
3 out of 5
by A verified traveler

Beautiful building, ordinary room.

Posted Nov 9, 2016 on Hotels
For its price, the room is considered very basic. the building and common area look very nice though.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
4 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
The reception is very nice. Room is cleaned. Easy traveling.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 9, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Oct 8, 2016
Everything was great. What an fabulous experience! Highly recommended!!!