Ratings based on 1,232 Verified Reviews

4.0 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Quite and comfortable

Posted Mar 20, 2017
It was a little bit hard to find, but I like the environment there are lots of local shop and restaurants around! The staff are friendly too!
4 out of 5
Recommended
for Everyone
by A verified traveler

Top Hotel in a great city

Posted Feb 19, 2017
Close to everything but come from the beginning of march onwards
5 out of 5
Recommended
for Families
by A verified traveler from Sydney, Australia

Hotel location is close to transit station.

Posted Feb 16, 2017
Handy location. Close to transit and sightseeing points.
3 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Fair value hotel near Subway, Mini-mart, and Foods

Posted Jan 23, 2017
For those who have small budget but dont like staying at hostel, this is a kind of hotel you looking for. This hotel is relatively cheap compare to the set of ''hotel'' The room is quite small (given u book the cheapest room) but it is well-equipped with what u want. The hotel location is in a walking distance to mini-mart(Family Mart and 7-11), Subway, Foods(Sukiya, McDonald), and Osaka Castle. Hotel Staffs are very helpful!
Comment from Hotel Management
Jan 26, 2017 by Front, Hotel Management
Thank you for staying with us. We are very happy to hear that you had a great time to stay at Osaka. If you have a good chance to come here again, we are looking forward to seeing you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok, Thailand

Nice location, near the train station and minimart

Posted Dec 6, 2016
First time that we going into the room, the smell is not good because it had smoking like smell. So, I think that someone had been smoked in the non-smoking room. The hotel has to control this problem and check the room every days strictly. Clean service might be necessary for checking the room.
Comment from Hotel Management
Dec 8, 2016 by Front, Hotel Management
Thank you for staying with us. We are looking forward to seeing you.
4 out of 5
by A verified traveler

Big room for family.

Posted Dec 3, 2016 on Hotels
Comfortable, big room and lots of space, price was very attractive for the size of the room
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you for staying with us. We are very happy to hear that you stayed at out hotel. We are looking forward to seeing you next.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Very friendly and helpful staff; close to O Castle

Posted Nov 30, 2016
Pros: overall it is good hotel.
Cons: a complementary breakfast that is rare in Japan.
Location: Taxi from Namba station is not far away that was about 1200 yen. 560 yen express subway from Kansai airport to Namba station=100+restaurant-shops.
a great kitchen with utensils that good for a family but we did not use. good restaurants around. 10 minutes walk to Osaka Castle is great. quiet area.
Comment from Hotel Management
Dec 5, 2016 by Front, Hotel Management
Thank you for staying our Hotel with us. If you need a map we can give to you. we are looking forward to seeing you.
3 out of 5
Recommended
for Families
by A verified traveler

OK stopover for a few days

Posted Nov 14, 2016
Pros: Able to do laundry, has a small living room and kitchen for those keen on making late night suppers. There's also a balcony in the room.
Cons: No room service
Location: The nearest attraction is the renowned Osaka Castle; other than that; there are a few eateries and convenience stores located just across the street
The hotel is a little old, and the lift was under construction when I was there. The hinge of one of the bedroom door was slightly off, too. Following up with a few renovations here and there and it'll be a perfect example of what it is like to stay in a flat in Japan like the residents do! Overall, it does equips itself with all the amenities that makes a hotel stay convenient and pleasant to stay in.
Comment from Hotel Management
Dec 6, 2016 by Front, Hotel Management
Thank you for staying with us. We are looking forward to seeing you. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Overall, a great hotel.

Posted Nov 5, 2016
Pros: The location was a huge place. It wasn't in the central "busy" area, which is good, but within minutes walking distance to the train station.
Cons: No room service.
Location: Quiet location. Nearby convenient stores like 7-eleven, Family Market, supermarket, and some eating places.
Rooms are small so don't bring loads of luggages. It's comfortable, clean and tidy. Since there is no room service, how the room stays during your time there is up to you. You'll need to throw away your own garbage, ask for more toilet paper and change of towels can be done at the front desk. The front desk goes to sleep at around 10pm so if you need anything, you'll need to buzz them.
Comment from Hotel Management
Dec 5, 2016 by Front, Hotel Management
Tank you for taking the time to write a feedback regarding your stay at Hotel Mystays Otemae. If you have a chance come to osaka,please use our Hotel. Thank you very much.
4 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
It was perfect, thank you
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you very much for staying with us. We are really looking forward to seeing you next. Regards