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Reviews of Hotel Nikko Osaka

4 out of 5
Hotel Nikko Osaka
1-3-3 Nishi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1948 out of 2866 reviews" "
Rating 8 - Good. 660 out of 2866 reviews" "
Rating 6 - Okay. 144 out of 2866 reviews" "
Rating 4 - Poor. 57 out of 2866 reviews" "
Rating 2 - Terrible. 57 out of 2866 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

RUBENAIDA

Liked: Amenities
It was a very clean hotel. No noise heard from the next door. Will check this place again.
Stayed 2 nights in Apr 2024

8/10 Good

Rashmika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room needs renovations. Very old and dated looking. The location is great and lobby and check in is nice but once you get off the elevator you see how old it is
Stayed 1 night in Apr 2024

10/10 Excellent

Shohei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Cleanness.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spacious (by Japanese standards), clean, comfortable room that was higher end than I was expecting. It is right in the middle of a higher end shopping district, as well. The train station is accessed through the lower floor, and you can walk to so many amazing things nearby. Loved my stay here.
Stayed 2 nights in Mar 2024

6/10 Okay

Peter, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is a little dated - otherwise everything else is good.
Stayed 1 night in Mar 2024

10/10 Excellent

JENNIFER, indio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of a shopping area. I will definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nhivan

Liked: Amenities
I read in one of the reviews that the bathroom smelled like urine. It was too late for me to change hotel. When I got to our room and our kids room; what I read about was untrue. The rooms were super clean and we appreciate being on the 25th floor. Love my stay at the hotel. I would stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

EDITE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location. It's very convenient to all shopping and restaurants.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay in Osaka. So close to Dotonbori. Hotel is connected to the subway so super easy to get around. Room was more spacious than I’ve had on this trip. Super clean and welcoming. Dropped bag off early in the morning before check in and they were very helpful. Highly recommend for when in Osaka. Walkable to all shops and restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cyril

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to nearby shopping & dinning area. Staff was friendly & approachable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Osaka! I always love Nikko hotels, they go above and beyond to help you feel welcome.
Stayed 2 nights in Apr 2024

8/10 Good

Kevin Jay

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had stains on the walls and floors of the room. There were barely any outlets to charge anything .There were 5 elevators but it took approximately 10 minutes to go down to the main floor because not all of them seemed to be going. Great location as it’s near all the shops, and part of the train station as well but just an older hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

POH HONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, shinsaibashi shopping was just opposite the hotel; metro is at basement. walking distance to Namba shopping and Namba stn.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2024

4/10 Poor

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC did not work. The room was 26c and humid. I asked about the ac and they gave us a fan. The last night they said they turned on the AC but it didn’t cool the room. Still at 26c
Stayed 3 nights in Mar 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible to Kyoto station and within a short walk, which made it easy to arrive via train and see the city. The hotel is nice, but I would say slightly on the dated side, but is well maintained and the staff very attentive. The hotel had a lot of guests that were part of tour companies traversing Japan so the occupancies were quite full on the nights we stayed there. Overall, I would recommend the hotel based on the value and accessibility to Kyoto station, and would stay there again in the future.
Stayed 1 night in Mar 2024

2/10 Terrible

Yun

Stayed 6 nights in Mar 2024

8/10 Good

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Miwako

Stayed 1 night in Mar 2024

10/10 Excellent

Jeong, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were kind but it was difficult to communicate with English. Everything else was perfect though.
Stayed 5 nights in Mar 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Hotel Nikki Osaka. The room was comfortable and the service from the hotel staff was excellent. Very friendly and welcoming. The hotel is located in a great location for shopping and sightseeing.
Stayed 3 nights in Mar 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

8/10 Good

Viola Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the spot perfect for shopping and go around. It’s right next to the station and across the street is the parco mall. Will definitely stay here again if I go to Osaka for a speedy shopping trip again.
Stayed 2 nights in Mar 2024

6/10 Okay

Jack

Liked: Staff & service, amenities
Extremely convenient property, probably best in Ōsaka in that aspect. Slight odor from the bathroom, but I never inquired so that’s on me as well. Otherwise good hotel.
Stayed 3 nights in Mar 2024

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby is great and updated but rooms are outdated needs remodeling.
Stayed 1 night in Mar 2024

10/10 Excellent

NANDAGOPALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helping nature. Good stay
Stayed 2 nights in Mar 2024

8/10 Good

Kin Ching Simon

Traveled with family
Liked: Amenities
Good location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean,stuffs are nice, very convenient. The hotel is right next to the train station, no need to go out to the street.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Ruben

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Can not adjust thermistat unless u get a primium room. The bed is hard. U are charge for laundry instead of providing us with a laundry machine. Laundry cost is expensive, 600¥ per t-shirt is the cheapest, per pants are like 1,000¥. Some can go up to 1,300¥. Normal laundry mat cost 1,000¥ for the whole load.
Stayed 9 nights in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to a subway station in the basement of the building. The room was clean, spacious, and had a nice view of the city, and the staff was kind and helpful as well!
Stayed 3 nights in Mar 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it so much, that I booked it again for next week. Convenient access to the Osaka metro, shopping, restaurants, nightlife and tourist attractions.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff was very friendly and it was easy process for me even though I only speak English. I would stay here again.
Stayed 3 nights in Mar 2024

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious rooms perfectly close to all shopping districts and attractions. Great area and lots to do

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway and lots of shopping and dining options within a 10 minute walk
Stayed 5 nights in Mar 2024

8/10 Good

Mara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and shop across the road from Daimaru & Parco dept stores also close to Dontobori. Conveniently above main Osaka metro connecting to other railways line good for public transport. We enjoyed our stay and would recommend even for family.
Stayed 3 nights in Mar 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the shopping is within the area. Train station is across the street. Staff is super friendly and helpful. Able to store luggage. Room is nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent! The dinner buffet is probably the best I’ve had at a Nikko Hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and great staff!
Stayed 4 nights in Mar 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, access to restaurants and shopping. Clean and quiet. Hotel staff are very helpful and professional. Breakfast options were good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eng Chuah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient, great services too.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

SHUK YEE TERESA, Richmond

Stayed 7 nights in Mar 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you stay here you will not need to find any other hotel in that area. Lot's of staff, pleasant, eager to assist. Hotel is spotless, like new. Room was excellent with good city view. I'll be checking out other locations for Nikko hotels on future travel.
Stayed 8 nights in Feb 2024

10/10 Excellent

Maly

Stayed 1 night in Mar 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024