Good location & nice hotel outlook
Posted Jan 8, 2016 on Hotels
this is my first time stayed in this hotel, excellent hotel outlook. Front desk staff can communicate in English. Hotel room of single room was enough for open the luggage & big size of the bed. Only just have a trouble when I check-in as staff can't find my booking even I shown my confirmation no, need to take over 10 mins to clarify, hope that hotel & hotel.com can improve the communication of the booking.
Comment from Hotel Management
Jan 18, 2016 by HotelTrustyShinsaibashi, Hotel Management
Thank you for your staying at Hotel Trusty Shinsaibashi.
We are thankful that you gave such review to us.
But when you have arrived, without being able to find your reservation, we are sorry and thinks of having taken time.
If you can return again, we promise that thoroughgoing preparations are arranged next time and you're met.
We are looking forward to being able to meet you again.