Ratings based on 615 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Perfectly adequate

Posted Feb 4, 2017
Quite small and dated, but fine for a few night I didn't enjoy the smell of smoke although we'd got a non smoking room, but leaving the bathroom door open seemed to help. Got it at approx £100 per night with a voucher which seemed quite a lot for what it was, but seemed to be a similar price to other hotels. Def wouldn't pay more than that though. Only saw staff at check in and out but both were friendly and helpful, rooms were cleaned well too. Thanks to a previous review we looked out for the London tea shop on the corner of the road it was on and found it straight away.
3 out of 5
by A verified traveler from Hong Kong

Posted Dec 22, 2016
This hotel is okay and the breakfast is good taste. The housekeeping staffs is good also. But the facilities in this hotel is not enough.
3 out of 5
by A verified traveler

Posted Dec 12, 2016
Cant accept seeing a cockroach inside toilet. Room is really small
4 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
stay for 3 nights, nice clean hotel, small room nice breakfast
3 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
Hotel location was okay. Overall hotel cleanliness was okay. The front desk was not very helpful due to the lack of english ability.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels
4 out of 5
by A verified traveler

GOOD

Posted Sep 23, 2016 on Hotels
Everything is good but the location is very hard to find. (West Umeda subway C-69 exit,ground level turn back,the first coner turn right,walk about 60m.)
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location near Tokyo station

Posted Sep 21, 2016
Pros: Location
Cons: Could be updated- slightly outdated interior
Location: Train station nearby
Good location, staff had my pocket wifi I ordered from a 3rd party ready for me at check in
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Nice position

Posted Jul 24, 2016 on Orbitz
Staff is so sweet!!! Environment is very convenient!!! I would recommend this hotel to my friend!