Ratings based on 690 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great Hotel in Downtown Osaka

Posted Jun 5, 2017
The Imperial Hotel in Osaka is a wonderful hotel, with beautiful facilities and great service. The room was spacious and beautifully appointed, and meals were excellent. They also offer a free shuttle to and from the central train station which was extremely helpful. We would definitely stay at the Imperial again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah, USA

Posted May 30, 2017
The environment around the hotel is very nice and beautiful although it is a little far from the Osaka station. If you will take an earlier airplane, it will be hard because the shuttle bus from the hotel starts from 8 am.
5 out of 5
Recommended
for Everyone
by A verified traveler

spacious hotel with excellent staff

Posted May 29, 2017
Cons: rooms were a little dated
Location: not as many restaurants nearby compared to other areas but the shuttle bus provided makes them very accessible
excellent staff assisted with luggage as soon as you arrive at the hotel. Very helpful and excellent service. Rooms very spacious and comfortable beds. Location is not in the heart of osaka but the shuttle bus service provided makes it very easy to get to the JR station
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good amenities

Posted May 15, 2017
Overall the experience was good. The check in process was very swift, and staff very courteous. The room was spacious, and comfortable with good amenities. The hotel shuttle bus is convenient to reach Osaka station and there is train station which is at a walkable distance. There is not much of food options close by and the restaurants in the hotel are very expensive. We found a good Italian restaurant 10 mins walk from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable hotel near beautiful beach

Posted May 3, 2017
Hotel is very clean and quiet. Take 10 minutes walking to the nearest JR station.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco.

Great Experience

Posted May 2, 2017
Pros: The buffet breakfast was Western/Japanese cuisine. There was a variety of food for everyone. It was safe to walk during the day/night.
Cons: N?A
Location: Within walking distance there are restaurants, transportation, and convenient stores. Great location.
The Imperial Hotel in Osaka was fabulous. The staff were very attentive, The hotel rooms were super clean as well as the room. It was very comfortable. We were able to walk to the convenient store as well as to the restaurants. Transportation was available also.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel close to train station and nice view

Posted Apr 27, 2017
Very good service and very helpful. High standard of customer service
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great hotel for families

Posted Apr 24, 2017
Conveniently located near subway station with large rooms. Great value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious hotel with free shuttle

Posted Apr 24, 2017
Enjoyed the staying and would return if staying in Osaka
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Excellent hotel with great service

Posted Apr 23, 2017
Arrived early and was allowed to checkin early as it was a great help. The room is reasonable size and we had a nice stay at the hotel. The service staffs were very tentative and polite.