InterContinental Osaka, an IHG Hotel

Photo gallery for InterContinental Osaka, an IHG Hotel

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Indoor pool, free cabanas
Indoor pool, free cabanas
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of InterContinental Osaka, an IHG Hotel

InterContinental Osaka, an IHG Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3-60, Ofuka-cho Kita-ku, Osaka, Osaka-fu, 530-0011

Explore the area

  • Popular LocationHerbis Plaza13 min walk
  • Popular LocationUmeda Sky Building15 min walk
  • Popular LocationTenjimbashi-Suji Shopping Street3 min drive
  • AirportOsaka (KIX-Kansai Intl.)53 min drive

Choose dates to view prices

About this area

Osaka

Located in Kita neighborhood, InterContinental Osaka, an IHG Hotel is connected to a shopping center. Umeda Sky Building and Osaka Castle are notable landmarks, and travelers looking to shop may want to visit Shinsaibashi Shopping Arcade and Kuromon Ichiba Market. Traveling with kids? Don't miss Osaka Aquarium Kaiyukan and Universal Studios Japan.

What's nearby

  • Herbis Plaza - 13 min walk
  • Umeda Sky Building - 15 min walk
  • Tenjimbashi-Suji Shopping Street - 3 min drive
  • Utsubo Park - 4 min drive
  • Orix Theater - 12 min drive

Getting around

  • Nakatsu Station (Hankyu) - 6 min walk
  • Umeda Station (Hankyu) - 7 min walk
  • Kansai Intl. Airport (KIX) - 54 min drive

Restaurants

  • Cafe Lab. - 3 min walk
  • Mercedes me DOWNSTAIRS COFFEE - 3 min walk
  • Tully's Coffee - 3 min walk
  • Satsuma Uosen Suisan - 3 min walk
  • Over The Century - 4 min walk

About this property

InterContinental Osaka, an IHG Hotel

5-star luxury hotel connected to a shopping center in Kita
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
InterContinental Osaka, an IHG Hotel offers 272 accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MEGURI SPA & WELLNESS has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

Chinese (Mandarin), English, French, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 4200 per night)
  • Valet parking on site (JPY 4200 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6 AM - 9:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4140 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Pierre
  • NOKA Roast & Grill
  • Adee
  • 3-60
  • STRESSED

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • DVD player
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (667 square feet)
  • Meeting rooms - 4

Outdoors

  • Free pool cabanas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 5500.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 4140 per person (approximately)
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Self parking fee: JPY 4200 per night
  • Valet parking fee: JPY 4200 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 5500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For guests who book the breakfast plan, breakfast is included for registered number of adults only.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel Osaka
InterContinental Osaka
Osaka InterContinental
InterContinental Osaka Hotel
InterContinental Osaka
Intercontinental Osaka, An Ihg
InterContinental Osaka, an IHG Hotel Hotel
InterContinental Osaka, an IHG Hotel Osaka
InterContinental Osaka, an IHG Hotel Hotel Osaka

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 792 out of 996 reviews
5 - Excellent 80%
Rating 4 - Good. 165 out of 996 reviews
4 - Good 17%
Rating 3 - Okay. 24 out of 996 reviews
3 - Okay 2%
Rating 2 - Poor. 7 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 996 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel a 6th star, I would. While the entire staff was amazing, Yasuhide (Club Supervisor) went way beyond our expectation. We arrived at the hotel around 8:00 p.m. After dropping our things off in our room, we headed to the lounge for a little snack. Even though cocktail hour ended at 7:30 p.m., I was served a glass of wine and my husband was served his choice of ginger ale (Did you know there were different types of ginger ale-dry and sweet?). We were telling Yasuhide how we had jumped on the train right after work with only 3 minutes to spare, and he said, "Does this mean that you haven't eaten dinner?" By this time it was already 8:30 p.m. and the lounge closes at 9:00 p.m. but that didn't seem to bother Yasuhide. He went into the kitchen and returned with very elaborate bento boxes. At no time, did we feel rushed even when closing time approached. The rooms are well appointed. The bed was very comfortable with king size pillows. I really loved the bath tub and l'occitane bath gel. We also had a beautiful view of the sunset. Breakfast was over the top delicious! Eggs were made to order. Coffee, Cafe Latte, and cappuccino were made to order. However, the pastry selection was the star of the show-flaky layered pastries that would rival any patisserie in France. We also enjoyed the afternoon tea service which was delicious. While all this makes it sound like we never left the hotel, the location is close to Osaka station which makes exploring convenient.
Stayed 2 nights in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 2 nights in Oct 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

1/5 Terrible

Stayed 1 night in May 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've eaten at the Intercontinental during previous trips to Osaka, but this was my first time staying there. Wow, wow, wow! Rooms were gorgeous, views were great, and breakfast was stunning. Made every hotel I stayed at in Japan after that seem like a downgrade in comparison. Highly recommended!
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and clean. Staff was very nice and attentive. Great location near Osaka station. Very easy for transportation needs to get around Osaka. Would definitely stay here again!
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel experience- good location, friendly and very helpful staff, large immaculate room. Good sports facilities with a large pool and spa. Great breakfast buffet. Free shuttle service to the Kansai airport limo bus. I would happily stay here again.
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Nice staffs
The location is great. Nice place to enjoy Osaka. The staffs are ver helpful.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes.
It’s been years since I’ve stayed at an InterContinental, but I can easily say that stay wasn’t as good as this one. The location is perfect. The facilities, including my guest room, are in fantastic condition. It’s a calming environment to be in. I enjoyed my dinner at the restaurant, but the highlight was definitely the bar. It’s a great place to start and/or end your night. Highly recommend this property for all types of travelers. I will be back.
Stayed 2 nights in Feb 2020