Ratings based on 1,734 Verified Reviews

4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from singapore

Nice hotel, good for late night arrivals

Posted May 22, 2017
Pros: Location, convenience and staff
Location: Near airport
Love the fact that they have an airport shuttle service. Additionally, there's a convenience store at the second level, for a night snack! Breakfast buffet is great way to stay the day to charge up for the next leg of your travel. Note there's a duty free 24h supermarket just across the street that sells fresh food too!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice for shopping

Posted May 10, 2017
Pros: Walk to rinku. And shuttle bus to airport.
Cons: As for the hotel, none.
Location: Shopping. But unfortunately , they close early on weekdays.
I left my health card in room 1035 last May 9. Please throw it away , so that it can't be use by other people. I will just request for new one. It's nice hotel and they are very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay at if you have an early flight

Posted Apr 26, 2017
Hotel provides free shuttle bus to Kansai Airport, need to get ticket when you check in at front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Convenient hotel at airport area

Posted Apr 25, 2017
Pros: Easy transport to Osaka
Cons: On website should state that the shuttle bus at the airport is at Stop S12.
We arrived at hotel via their free shuttle from the airport. Check-in was quick and the staff courteous and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to the airport with shuttle rides

Posted Apr 22, 2017
We received complimentary parking at the hotel and returned rental car the next morning
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Apr 21, 2017
Easy and pleasent staff, only 10 mins from the airport
4 out of 5
Recommended
for Everyone
by A verified traveler from guam

hotel close to the outlet and supermarket

Posted Apr 17, 2017
Pros: convenient to everything
Cons: nothing it's excellent
Location: supermarket , train station and outlet, restaurant
it was nice to stay at Washington hotel staff are nice , room are clean and comfortable to stay in their hotel. it's near station, outlet and supermarket so convenient .
5 out of 5
Recommended
for Everyone
by A verified traveler from Chino Hills, Ca

walking distance, about 5 min to subway

Posted Apr 16, 2017
Pros: Breakfast buffet, 24 hours open Family Mart, location close to subway
good breakfast buffet, the best first impression in Japan for my trip. They also have 24 hrs open Family Mart inside the hotel so you can get anything if hungry.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Conveniently located for any last minute shopping

Posted Apr 16, 2017
Pros: The location with the adjoining huge shopping area.
Cons: Directional signs to the hotel reception/ lobby from the train station would help.
Location: Last minute shopping and dining at the many shops at the adjoining Rinku Shopping Outlet.
Room is a bit small but the location adjoining to the Rinku Shopping Outlet made up for not staying in the room. The free shuttle bus service to the airport is a great comfort for timely departure and efficient handling of luggage.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to lots of shops and restaurants.

Posted Apr 11, 2017
Nice hotel close to shops and restaurants. Like the free shuttle bus to airport.