Ratings based on 611 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Room size

Posted Apr 25, 2017
The room is bigger than what I have expected for a single room Location is also very good
5 out of 5
by Matthew

A great budget hotel in a fun area of Osaka

Posted Mar 10, 2017 on Hotels
This hotel has a great location if you want to hit the bars and clubs n the Shinsaibashi area. Additionally, its close to multiple train stations and some of the best food in Osaka. The hotel itself is a little cluttered, but the staff was kind and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
4 out of 5
by A verified traveler

New Osaka Hotel

Posted Dec 28, 2016 on Hotels
I made a reservation 7 months ago but forgot requested for a non-smoking room. I made a change request later but when I arrived they gave me a smoking room. However they changed a non-smoking room for me next day. Staff were nice and accommodating. Close to metro station within walking distance and Shinsaibashi shopping area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
4 out of 5
by A verified traveler

Location

Posted Nov 18, 2016 on Hotels
Perfect location
4 out of 5
by A verified traveler

Good location

Posted Nov 7, 2016 on Hotels
Most of the front desk staff were helpful, even if many of them speak little English. One of the female front desk staff was particularly helpful. I asked her to make a reservation at a restaurant in Kobe, and she followed through until she was able to connect with the restaurant. The breakfast was adequate, although the menu didn't vary much in the six days we stayed. The rooms were small, but clean. I had difficulty figuring out the air conditioner's remote controller as everything was in Japanese; the front desk staff came to my room a couple of times to patiently walk me through the different functions.
5 out of 5
by A verified traveler

recommended hotel

Posted Sep 17, 2016 on Hotels
Very friendly and accomodating staff's.. We are really happy in our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 31, 2016 on Hotels