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Hilton Garden Inn Toronto/Ajax

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Featured Image
Pool
Terrace/Patio
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
27-inch flat-screen TV with cable channels, pay movies, MP3 dock

Overview of Hilton Garden Inn Toronto/Ajax

Hilton Garden Inn Toronto/Ajax

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationVeterans' Point Gardens7 min drive
  • Popular LocationLynde Shores Conservation Area9 min drive
  • Popular LocationOshawa Centre12 min drive
  • AirportToronto, ON (YTZ-Billy Bishop Toronto City)39 min drive

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About this area

Ajax

Located in Ajax, Hilton Garden Inn Toronto/Ajax is in the city center. Royal Ashburn Golf Club and Cedarena are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Toronto Zoo and Veterans' Point Gardens.
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Popular Location

What's nearby

  • Veterans' Point Gardens - 7 min drive
  • Lynde Shores Conservation Area - 9 min drive
  • Oshawa Centre - 12 min drive
  • Ontario Regiment Museum - 16 min drive
  • Oshawa Valley Botanical Gardens - 17 min drive

Getting around

  • Ajax Station - 4 min drive
  • Pickering Station - 9 min drive
  • Pearson Intl. Airport (YYZ) - 40 min drive

Restaurants

  • Great North American Gril — 1 min walk
  • Coffee Culture Cafe & Eatery — 9 min walk
  • Boston Pizza — 11 min walk
  • Panera Bread — 11 min walk
  • Odine — 11 min walk

About this property

Hilton Garden Inn Toronto/Ajax

Eco-friendly hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. All 134 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find MP3 docks, room service, and coffee makers. Housekeeping is available on request.
Hilton Garden Inn Toronto/Ajax offers 134 accommodations with MP3 docking stations and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ajax hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2019.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Shopping
  • Swimming pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (1998 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Toronto/Ajax
Hilton Garden Inn Toronto/Ajax Ajax
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Ajax Hilton
Hilton Ajax
Hilton Garden Inn Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Hilton Garn TorontoAjax Ajax
Hilton Toronto Ajax Ajax
Hilton Garden Inn Toronto/Ajax Ajax
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 523 out of 965 reviews
5 - Excellent 54%
Rating 4 - Good. 319 out of 965 reviews
4 - Good 33%
Rating 3 - Okay. 68 out of 965 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 965 reviews
2 - Poor 3%
Rating 1 - Terrible. 28 out of 965 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well cleaned.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service
Pool was closed. And only main entrance open to enter and exit. Wilson at front desk was very pleasant and courteous to deal with.
Stayed 1 night in Jun 2021

2/5 Poor

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I didnt like the fact that my room smelled like cigarettes, and my pillow cases had stains on them. I requested new cases and the staff came up to my room right away and changed them for me so i appreciate how fast they dealt with the issue.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms were very nice and clean. Comfortable pillows and warm blankets.
Stayed 1 night in Jun 2021