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Expedia Verified Reviews
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3.8 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, River View
291 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Suite
398 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, 1 Bedroom
Room with view
398 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, River View
258 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, City View
Room with view
258 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, City View
Room with view
291 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 spa tubs and full-service spa

Popular property highlights

Breakfast included
Free WiFi
Restaurant
24-hour business center
24-hour front desk

Location

Located in the heart of Oskemen, this luxury hotel is within a 15-minute walk of Ethnography Museum and Zhastar Park. Zhambyl Park and Boris Alexandrov Sports Palace are also within 2 mi (3 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and a health club. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.

Room Amenities

All 133 rooms provide free WiFi and free wired Internet, LED TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include 24-hour room service, minibars, and rainfall showerheads.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dedeman Oskemen Tavros features a full-service spa, 2 spa tubs, a health club, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • Express check-in
  • Bar/lounge
  • Number of spa tubs - 2
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Year Built - 2014
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Health club
  • Computer station
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Hair salon
  • ATM/banking
  • 24-hour business center
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Banquet hall
  • Total number of rooms - 133
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Russian

Parking

Free parking nearby

Room Amenities

Dedeman Oskemen Tavros offers 133 air-conditioned accommodations with minibars and laptop-compatible safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Free WiFi
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • Private bathroom
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Slippers
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Shower only
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Opera Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

2 spa tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Life Style has 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 1
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 2500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dedeman Oskemen Tavros
  • Dedeman Tavros
  • Dedeman Tavros Hotel
  • Dedeman Tavros Hotel Oskemen
  • Dedeman Oskemen Tavros Hotel

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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