Ratings based on 797 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mn,USA

Very classy

Posted Apr 10, 2017
Pros: Posh
Cons: Nothing noted
Location: Perfect walking location to sights
Extremely comfortable,great night of rest,nice breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from lafayette, la

close to harbor, restaurants and town

Posted Jan 22, 2017
Pros: staff
Cons: water in the rooms
Location: shopping, restaurants and museums
staff went out their way to help. great area for coffee or tea close to everything Eatily ..best pizza we ever ate Several good Lobster restaurants
5 out of 5
by Chris

This traveler left a rating score only Posted Dec 22, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Mixed feelings and experience

Posted Dec 18, 2016
We booked 2rooms for 1night,1deluxe & 1superior,the room were on the same floor but far apart so we asked if we could upgrade one of the room so we could stay closer and luckily they have room that available.The gentlemen who helped us to check in was amazing,he was friendly & very helpful, not only helping us to check if any other room is available but also giving us advice of places to visit and restaurants(as we were only there for the rest of the day so we didn't have much time to discover everything)He took us to our room and bring us all 3 big luggages & went back down to upgrade our room.After that he even come back to us with the new key and help us to move the luggage again.Most important:-he found out our next day plan he then give us the option to have porter send our luggage to Bergen instead of carrying them with us to the train, ferry, bus journey to flam on next day.Again thank you!After receiving such amazing service, we also met one of the staff that was rude in the evening. We were craving for dessert so we went down to reception & see if we can get any direction. one of the girl there were very friendly,it was a bit late when we asked & have been told most of the cafe are now closed but can still get room service(ard 9:30) so we asked what they do there, while the girl trying to answer the other lady who not even nearby but get into our conversation & tell us loudly Best To Go Back To Our Room and Check The Menu Yourself!i believe even your staff was shock
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in Central Oslo

Posted Dec 15, 2016 on Ebookers
Pros: Location
Cons: Beds
Location: Lots of shops, close to Aker Brygge, good restaurants.
I stayed for one night for a quick business trip. I did wonder why I'd never stayed there before. Location was perfect and just across the road from the National Theatre train station which runs directly to Oslo airport. Hotel was a bit dated but stylishly so. It was clean. For me, beds are a problem in Norway and was the same in this hotel. Too flat. Close to shops and the palace. Great restaurant by Norwegian standards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful old and classic hotel

Posted Oct 14, 2016
Location: Close to theater, museums, the royal palace, shopping, the pier and the pier restaurans
From the moment you walk in the lobby you can tell you have arrived to a classy place. The staff were so nice and helpful. Breakfast was a good experience every morning. Our bedroom had the most comfortable beds. We were sorry there was not a bathtub in our bathroom. Other than that a hotel I would recommend. Location was very good too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2016
Nice to stay very close to train station from the airport just a few walks