VERY FRIENDLY HOTEL & STAFF
Posted Apr 18, 2014
We are now Yorkshire Ex Pats so needed a few nights local to our family. Firstly, they are a dog friendly hotel, which a necessity for us. The hotel room was excellent, clean and had a very comfortable bed. I would say staff went out of their way to look after us. In particular Nicky on reception gave us a bigger bedded room due to me having just having shoulder surgery, thanks again Nicky. We were out most mornings, so can't comment on breakfast and we did see some previous negative reviews on the food. We did have a light meal, which was off menu and they were pleased to make it for us. It was perfect, certainly good fresh ingredients. The only thing that dampened our experience, was being asked to pay £15 a night for our dog. We did not see any reference to this in making the booking. However, the Reception Manager was good enough to remove the 3 x £15 charges. We will of course have non hesitation in returning.