Ratings based on 96 Verified Reviews
2.8 Room cleanliness
2.7 Service & staff
2.3 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Wolverhampton
Posted Oct 9, 2017
Pros: Central location.
Friendly welcome and a comfortable room. Even though we were only there for 2 nights the bed was changed every day. A coded access for night entrance means you disturb no-one if you return late at night.
by A verified traveler
Ostend weekend breakPosted Aug 27, 2017 on Hotels
Didn't have any problems. A basic hotel clean bedding and towels. Not sure why so many bad/ stupid reviews? Staff were friendly nice bar outside car park 4 min walk away charging 24euro for 24 hours. If people want the Hilton then book the Hilton!!!
by A verified traveler
DO NOT BOOK!Posted Feb 5, 2016
The owner does not accept check ins after 6pm so you can book , he will accept your online payment but will not answer the door or phone and leave you stranded. Read the reviews, we are not the only ones
by Anthony from Hereford
Worst hotel everPosted Jan 20, 2016 on Hotels
Dreadfull service tearable rooms and service they water to change me an extra 35euros for booking in 10min late it took me longer than that to get in touch with somebody because the door was locked do yourselves a favor don't stay here
Posted Jan 20, 2016 on Hotels
by Pamela from Sacramento
Beach beach beachPosted Aug 7, 2015 on Hotels
Perfect location 1/2 block from beach. However make sure you check in before the lobby closes at 5 ish they lock the door.
by matt from Peterborough
hmmPosted Jul 5, 2015 on Hotels
not the best, was told my reservation had been canceled by hotels.com and I had my 2 children with me so not great . have emailed hotels.com about this last Sunday so it's been a week now and no reply ! great customer service by both the hotel and you well no not really
by dimitri from leuven
alpha hotel, not worth stayingPosted May 12, 2015 on Hotels
poor accommodation, comparing price
by kevin from Vancouver
Don't botherPosted May 8, 2015 on Hotels
Booked the room at 10:30pm Trued to check in at 5am. No one is at the front desk, so I don't get let in. Had to stay at another hotel. Went back the next day she told me she's still charging me for the room and that I could have only checked in from 3-6pm and it was too bad. Not sure why they accepted my booking at 10:30pm when check in stopped at 6pm.
by Jones G
Terrible... Dont ever go there!Posted Apr 21, 2014 on Ebookers
Arrived as planned at 6pm only to be met by the most rude and horrible receptionist (who even refused to give her name!) Told that there was no booking and she would not let us stay anyway for a single night. two other couples, al in the same position at the time. This woman really should be doing another type of job because she is totally unsuited to being in a position to talk to other people in any capacity! Even the pictures of the saloon bar are wrong as they have changed everything and no longer operates during the day. no Bar at all actually - now a bistro. Dogs everywhere coming in and out with "better customers" obviously staying longer? For you own sake - stay somewhere else, much better. Perhaps the local YMCA?