Ratings based on 1,398 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to city centre

Posted Apr 12, 2018
Very convenient hotel close to city centre and tourist attractions
5 out of 5
Recommended
for Everyone
by A verified traveler from Chipping Campden

a lovely luxury hotel in a wonderful position

Posted Apr 10, 2018
A very Swedish luxury hotel in a wonderful position with great staff and facilities
3 out of 5
by A verified traveler from New York

Not worth the high price tag

Posted Apr 7, 2018
For a place that boasts being a LUXURY hotel, it sure lacks the luxury. First of all, this hotel shouldn't be offering closet-sized rooms at all. Period. I paid a premium price per night to stay in a tiny room with an even tinier bathroom. Mold was on the shower doors, too. There just isn't any room for anything. I didn't feel relaxed at all. Service at the front desk is ok. I've had much better service at 3-star places. They lacked warmth. The hotel restaurant and bar staff were very accommodating though. The room service menu is miniscule. It's the tiniest room service menu I've ever seen. And it ended at 11pm, if I remember correctly. I ended up walking outside for take out after room service closed. The location is good but I would prefer to stay at a cheaper place next time for what I got during this stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

5 star experience

Posted Mar 26, 2018
Booked a group booking at the Diplomat and the staff were incredible from start to finish. Rooms are beautifully furnished and immaculately presented; concierge was a godsend throughout the trip with car bookings, restaurant recommendations and last minute requests; and food was sublime. I couldn't recommend more! Shout out to William, Anja, Daniela, Lina, and Isak for being indispensable throughout the trip!
3 out of 5
by A verified traveler from england

Good hotel in central Stockholm

Posted Feb 2, 2018
Lots of positives about this hotel, good location, great staff and great decor and feel. Room was pleasant but small, but let down by very bad wifi signal and poor tv signal. Otherwise recommended.
Comment from Hotel Management
Feb 9, 2018 by Jessica Sturén, Hotel Management
Dear Steve, Thank you for your feedback! We are delighted to hear that you enjoyed our location, our staff and the decor at the hotel. Because the building is old, all of our rooms differ in size, and we are sorry to hear that you experienced some issues with the wifi and the tv signal. Thank you for notifying us of that, we will definitely follow up on that. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Wonderful hotel in Ostermalm overlooking the water

Posted Jan 14, 2018 on CheapTickets
Pros: I covered in writing about my experience.
Cons: It would be great if they would fix the hot tub in the spa/retreat.
Location: See above
I was there for a spur of the moment three-day stay.This charming, romantic hotel is Ideally located with transportation (trams and bus lines close by). it is within walking distance of, several museums The Vasa, the Nordic and several others in the park. Not far away is the Viking museum, a renowned food hall and lots of sopping and night spots. The on-site restaurant is good and they host the most highly rated afternoon tea on Saturdays. The staff are phenomenal, always going the extra mile. I will definitely stay here again.
Comment from Hotel Management
Jan 23, 2018 by Jessica Sturén, Hotel Management
Dear Jane, Thank you for a wonderful review! We are delighted to hear that you had such an excellent stay with us and that you enjoyed our location and our restaurant. We look forward to welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from South Wales

Super hotel near Stockholm entre

Posted Jan 4, 2018
Excellent experiencel for a weekend holiday..................................
Comment from Hotel Management
Jan 5, 2018 by Jessica Sturén, Hotel Management
Dear Bob, Thank you for a lovely review, we are so happy to hear that you had an excellent stay with us. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Families
by A verified traveler

Stocklhom chic

Posted Jan 3, 2018
Fabulous hotel in great location. Beautiful rooms and public spaces. Restaurant and bar had excellent food but they could use a bit more staff, service was a bit slow at all meals. But great overall experience!
Comment from Hotel Management
Jan 5, 2018 by Jessica Sturén, Hotel Management
Thank you for a wonderful rewiew! We are happy to hear that you enjoyed your stay with us, and will take your comments regarding our restaurant with us for future improvements. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
by Beatrice

Posted Dec 22, 2017 on Hotels
Comment from Hotel Management
Jan 2, 2018
Dear Beatrice, Thank you for your feedback! We are delighted to hear that you had an excellent stay with us and we look forward to welcoming you back again soon! Kind Regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from New yok

Amazing service and location

Posted Dec 14, 2017
Pros: Everything
Cons: Not much
Location: Location is one of the best you can have in Stockholm
My partner and I had the most amazing experience staying at this hotel. The staff are friendly and offer a first class service. They catered to our every need. We stayed in one of their amzing junior suites and enjoyed the whole stay.
Comment from Hotel Management
Dec 15, 2017 by Jessica Sturén, Hotel Management
Dear Giles, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and that you had the most amazing experience with us. Thank you for recognizing our fantastic staff. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén