Ratings based on 1,392 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from South Wales

Super hotel near Stockholm entre

Posted Jan 4, 2018
Excellent experiencel for a weekend holiday..................................
Comment from Hotel Management
Jan 5, 2018 by Jessica Sturén, Hotel Management
Dear Bob, Thank you for a lovely review, we are so happy to hear that you had an excellent stay with us. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Families
by A verified traveler

Stocklhom chic

Posted Jan 3, 2018
Fabulous hotel in great location. Beautiful rooms and public spaces. Restaurant and bar had excellent food but they could use a bit more staff, service was a bit slow at all meals. But great overall experience!
Comment from Hotel Management
Jan 5, 2018 by Jessica Sturén, Hotel Management
Thank you for a wonderful rewiew! We are happy to hear that you enjoyed your stay with us, and will take your comments regarding our restaurant with us for future improvements. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from New yok

Amazing service and location

Posted Dec 14, 2017
Pros: Everything
Cons: Not much
Location: Location is one of the best you can have in Stockholm
My partner and I had the most amazing experience staying at this hotel. The staff are friendly and offer a first class service. They catered to our every need. We stayed in one of their amzing junior suites and enjoyed the whole stay.
Comment from Hotel Management
Dec 15, 2017 by Jessica Sturén, Hotel Management
Dear Giles, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and that you had the most amazing experience with us. Thank you for recognizing our fantastic staff. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

Great spot suiting all needs if visiting Stockholm

Posted Nov 18, 2017
Pros: Lovely and comfy rooms, great facilities, fantastic location, and a decent gym for workouts.
Location: Definitely check out the Vasa museum. This was one of my favourites Djurgården is a stunning place to go for a walk Plenty of outstanding place to eat
First time in Stockholm, and the staff were amazing and hugely knowledgeable of the area. Their suggestions for things to do were spot on every single time! The room was amazing and a lovely break after trekking around the beautiful city of Stockholm. Very little negatives to the trip and overall experience, except for the fact it had to end!
Comment from Hotel Management
Nov 27, 2017 by Jessica Sturén, Hotel Management
Dear Gary, Thank you for a lovely review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind comments regarding our location, our fantastic staff and our rooms. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Lovely way to finish off a holiday

Posted Oct 26, 2017
Beautiful hotel facing one of the many harbours in Stockholm. Chose a water view room which is exactly as described and as it appears in the photos so we're not disappointed! After arriving early and expecting check in at standard 3pm time, I was pleasantly surprised to find that as the room was ready, the hotel allowed us to checkin at 9:45am. This was much appreciated and unexpected. Kudos to the extremely helpful front desk staff and the lovely concierge Maxwell who even remembered my name after welcoming us to the hotel at the start of our stay. Yes, the hotel is expensive, but so is everything in Scandinavia and I have found that the quality exceeds expectations in most respects in Scandinavia whether it's food, accomodation etc so therefore, can't complain. Would highly recommend to splurge!
Comment from Hotel Management
Oct 31, 2017 by Jessica Sturén, Hotel Management
Dear Virginia, Thank you for a lovely review! We are thrilled to hear that your stay with us exceeded your expectations and that you enjoyed your room and the service provided from our staff. We look forward to welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Posted Oct 26, 2017
Pros: Everything!
Location: Beautiful location on Strandvagen overlooking the water ... lovely place to walk. Convenient to many restaurants and main shopping area and Old Town.
This is a near-perfect hotel! Friendly and efficient staff ... great location .... rooms are lovely ... a terrific place to stay in lovely Stockholm!
Comment from Hotel Management
Oct 27, 2017 by Jessica Sturén, Hotel Management
Dear Patti, Thank you for your feedback! We are delighted to hear that you had a great stay with us and that you enjoyed our location and our fantastic staff. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI USA

Location, comfort and rock star staff!

Posted Oct 11, 2017
Old world charm meets modern convenience at a great location in Stockholm at the Hotel Diplomat. We enjoyed this hotel very much, but the staff put it over the top. Of the three of us travelers my suitcase was the only one to not arrive. A short stay in Stockholm made it even more urgent to find it. However the Guest Relations Manager, Oscar Olsen, took charge and stayed diligent in getting it returned. He gave us vouchers for champagne in the bar to relax and treated us like royalty. The staff was on hand to offer use of umbrellas each rainy day or attend to our needs. If you’re staying in Stockholm this is the place to be!
Comment from Hotel Management
Oct 13, 2017 by Jessica Sturén, Hotel Management
Dear Kim, Thank you for a lovely review! We are thrilled to hear that you enjoyed your stay with us and that you were happy with the service provided by our fantastic staff. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Best Hotel in Stockholm

Posted Sep 29, 2017
Hotel Diplomat is hands down my favorite hotel in Stockholm. The location is perfect -- you wake up with a view of the water, cute shops are just around the corner, and the park called Djurgarden is only a skip and a hop away. I love how tidy, functional, and beautiful the rooms are, even though some of them are quite small. And the staff works so hard to make every stay perfect, which makes me want to come back again and again. Thank you, Diplomat!
Comment from Hotel Management
Oct 5, 2017 by Jessica Sturén, Hotel Management
Dear Charlotte, Thank you for a wonderful review! We are delighted to hear that you had a great stay with us and that we are your favorite hotel in Stockholm. Thank you for mentioning our location, rooms and our fantastic staff. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
by Earle

Hotel Diplomat Stockholm an excellent place

Posted Sep 22, 2017 on Hotels
wonderful staff all Very Helpful and Pleasant
Comment from Hotel Management
Oct 5, 2017
Dear Earle, Thank you for your lovely feedback, we hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxurious hotel, perfect location

Posted Sep 12, 2017
Luxurious hotel, great location, excellent setvice
Comment from Hotel Management
Sep 15, 2017 by Jessica Sturén, Hotel Management
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us, our location and the service provided by our staff. We hope to have the pleasure of welcoming you back again soon! Kind regards, Jessica Sturén