Minibar, in-room safe, desk, soundproofing

Reviews of Best Western Hotel I Triangoli

4 out of 5
Best Western Hotel I Triangoli
Via Wolf Ferrari Ermanno, 285, Casal Palocco, Rome, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 95 out of 315 reviews" "
Rating 8 - Good. 142 out of 315 reviews" "
Rating 6 - Okay. 46 out of 315 reviews" "
Rating 4 - Poor. 20 out of 315 reviews" "
Rating 2 - Terrible. 12 out of 315 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FRAUD ALERT - Hotel is not upscale
FRAUD ALERT - The advertisement for the Best Western Triangoli is inaccurate and misleading. This hotel is not an upscale hotel. It offers no amenities consistent with what are advertised on Hotel.com and there is no bathtub consistent with the photos displayed. I suffered undue hardship, duress and additional expenses that ruined my last night on my Rome Italy vacation. Please remove this hotel offering as an upscale hotel or remove it completely.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jordan

Stayed 1 night in Oct 2023

8/10 Good

T Lynne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome 10 minutes from the airport
Arrived late with no problem. With many hotels phasing out their breakfast, thing was good with a nice variety.
Stayed 1 night in Oct 2023

6/10 Okay

Arif Nasser

Stayed 2 nights in Aug 2023

10/10 Excellent

Arif Nasser

Liked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was just for a few hours was as described
Stayed 1 night in Jul 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Airport Location
A nice hotel located 20 minutes from FCO Airport. The complimentary breakfast was good and included a mixture of both hot and cold food items.
Stayed 1 night in Jun 2023

8/10 Good

Francis

Stayed 1 night in May 2023

2/10 Terrible

Peter

Disliked: Property conditions & facilities, room comfort
We change two rooms. the heating did not work in any of them. we got more blankets.
Stayed 1 night in Feb 2023

8/10 Good

Shirley Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. But walking through the area I saw some disturbing graffiti messages on the walls. That was the lowest point of my of my trip.

2/10 Terrible

paul

Hotel ; Not IN Rome! This Hotel is in Colombo ( 30km) from central Rome by bus and subway! Not convenient ! I seriously do not recommend staying here unless you have a car! Also it’s 50 euros to to nearby airport ( one way) !!! Do not bring your children here ! This is a place where you come to do your business work and be alone! Not staying here again! 👎👎👎👎👎
Stayed 13 nights in Oct 2022

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Too bad it's just 1 night! The location was chosen for the convenience of the location and it was: close to the Airport. I drove from La Spezia to the hotel and it was very easy to find. My room was at the 5th floor; I had a balcony which was a very nice surprise and I enjoyed a very nice sunset over the roman countryside. Unfortunately the restaurant inside the hotel was closed but the receptionist refer me to a walking-distance restaurant and I'm glad she did. The hotel room was clean. I had a great stay too bad it was too short.
Stayed 1 night in Oct 2022

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price.
Stayed 1 night in Oct 2022

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good price. Very clean.
Stayed 1 night in Oct 2022

4/10 Poor

Dzmitry

Stayed 1 night in Sep 2022

8/10 Good

Olajide

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2022

10/10 Excellent

Chorouk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, clean and spacious rooms
Stayed 3 nights in Sep 2022

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our brief two day stay here. The staff were polite and helpful
Stayed 2 nights in Sep 2022

6/10 Okay

Michael J

Traveled with family
Disliked: Amenities, property conditions & facilities
It’s a dump but it’s close to the airport. Area is a little seedy. Police car always parked out front. Restaurant was not open.
Stayed 1 night in Aug 2022

10/10 Excellent

Ian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an nice area. Shame the restaurant was closed
Stayed 1 night in Jun 2022

10/10 Excellent

TnT, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby supermarket, restaurants Bars. Staff are super friendly. Rooms exceed expectations relevant to price point.
Stayed 1 night in Feb 2020

8/10 Good

AP, Santa Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have a restaurant on site. There isn't much to walk to so it was convenient to have it there for us, open until 22:00. The front desk woman was very friendly.
Stayed 1 night in Dec 2019

6/10 Okay

Juliana

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and helpful staff, room was nice. Would be nice if usb ports were provided in the room, but there was one on the tv that was usable.
Stayed 1 night in Oct 2019

2/10 Terrible

Jordan, Utah

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not great. Bed sucked. Bathroom was not good. Better to stay in the city center
Stayed 1 night in Sep 2019

2/10 Terrible

Desiree, New York, NY Sept 19- 2019

Traveled with family
Disliked: Staff & service, amenities
This property is ok for a quick one night stay but nothing else it’s 30-35 minutes away from the City Center, Bus is the 070 and 709 stops closest to the hotel. Bus stops at last stop at the train station to catch trains to Termini. But you do have to walk on very little or No sidewalks. Heavy reckless traffic. Don’t expect anyone to help. Staff are just there minimum assistance And most of all. Breakfast says available not Included so if you or anyone in your room eats. It’s €8.00 per person being charged daily to your Check out Bill also. City taxes. Being charged per person at Check out. I stayed 2 nights 4 people. Paid for booking in full on Expedia. And still my check out fees with these charges came to €104.00. So beware of this.... Not happy at All and Would Not Recommend to anyone. I know
Stayed 2 nights in Sep 2019
Response from sales on Sep 19, 2019
Dear Desiree, We are really sorry that pur services where not upto your expectations. We honestly always do our best for our guests and are sure our hotel respects the 4 star standards. The type of booking you chose was room only. that is why breakfast costs extra. Hotels all over the world use this formula. Regarding the bus service and sidewalks, sorry that is not our fault. However we remain at complete disposal for any further assistance or clarifications you may need. Kind regards The Management

6/10 Okay

Hedy, Ontario

Traveled with partner
Liked: Cleanliness, staff & service
The property was not as close to the airport as it seemed in the description. The taxi cost to the airport was almost as much as it was from downtown to the hotel. That was exactly what we were trying to avoid. The room was supposed to include a king size bed. The bed was smaller than a queen size bed, and the room was barely big enough to walk around the bed. Extremely disappointing! Staff at the hotel were very nice. Food was reasonable, but not great.
Stayed 1 night in Sep 2019
Response from sales on Sep 11, 2019
Dear Hedy, First of all thank you for having taken time to write a review. We are really sorry that we did not represent the standards you expected and sorry for the taxi fares. Unfortunately we cannot control the taxi fares but we will definately check and correct the hotel description on the web as per your indications. We remain at disposl for any further clarifications you may need. kind regards The Management

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from sales on Aug 20, 2019
Dear Mr.Anthony, Thank you for your review. Much appreciated ! it values our efforts we put into our work ! have a nice day. from all Hotel I Triangoli staff and management

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It exceeded my expectations.
Stayed 1 night in Aug 2019
Response from sales on Aug 19, 2019
Dear Mr. Leonardo, what a nice surprise to receive such a nice review. we are really happy to have exceeded your expectations !! thats what we are here for !! have a nice day regards I Triangoli staff

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in shady neighborhood
The hotel was pretty nice and quiet. Close to the airport, but in a pretty shady airport. Thankfully they have gated underground parking.
Stayed 1 night in Aug 2019
Response from sales on Aug 19, 2019
Dear Mr. Stephen, Thank you for your review. we are please that you ha d nice stay and hope to see you again in the future. kind regards I Triangoli Staff and management

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western
Holiday. Last minute change of plans kn arrival. Very happy.
Stayed 5 nights in Aug 2019
Response from sales on Aug 12, 2019
Hi William, Thank you for the good review. hope to see you soon here in Rome. from Judi :)

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good all around. No problems were encountered...
Stayed 3 nights in Aug 2019
Response from sales on Aug 6, 2019
Dear Guest, Thank you so much for having given us this lovely review. we appreciate it. It makes our work worthwhile. Have a nice day. kind regards. Hotel Staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from sales on Jul 10, 2019
Dear Guest, Thank you for having spent time for this very good review. It is much appreciated and we are happy to know that everything went well . kind regards Management and staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from sales on Jul 10, 2019
Dear Guest, thank you for the nice review . we appreciate it as our guests are important. Hope you enjoyed your stay in Rome. regards Management and staff

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean the staff was very nice and helpful, but the bed was hard
Stayed 1 night in Jun 2019
Response from sales on Jul 10, 2019
Dear Guest, Thank you for having spent time for a review - we appreciate it very much. We are sorry you found the bed hard but all matresses are standard hotel selections. Hope you enjoyed Rome. regards Management and staff

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay to connect at airport. A little bit out of the way but good accomodations
Stayed 1 night in May 2019
Response from sales manager on Jun 21, 2019
Dear Guesta, Thank your for the review, it is much appreciated and helps us to always monitor our standards. Kind regards. Sales manager

6/10 Okay

Verified traveler

Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located far enough out of time to not have to deal with traffic but close enough it didn’t take forever to go sight seeing!
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem Good accommodation Good breakfast. Clean room.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very basic hotel- 25 mins from airport and 10 minutes from the beach. Food is basic.
Stayed 1 night in Oct 2018

10/10 Excellent

T&V, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location , сlose to airport , nice and clean rooms , welcoming staff
Stayed 1 night in Oct 2018

10/10 Excellent

Shanna, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great quick stay. Close to some good restaurants and quiet
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel itself is ok: Comfortable, clean, courteous staff. If you are interested in visiting the Ostia Antica archaeological site, this is not the ideal location to stay. Not clise to the site snd no other advantages duch as rearaurabts, shops and other services. Better to stay in Ostia Antica or in Lido Ostia.
Stayed 1 night in Sep 2018

10/10 Excellent

Gosia, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to good restaurants , however, it is not close to the airport , 30km drive on highways, as the road which would make it a 11 km drive is unavailable.
Stayed 1 night in Aug 2018

8/10 Good

Ed, Boston, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall convenient to stay overnight when flying out from Rome. There is a nice large mall near by (less than 15 min by car) where you can do some shopping or eating if you have the time. The staff in the front desk can give you directions
Stayed 1 night in Aug 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, comfortable & efficiently run hotel
This was our 2nd stay here.... Good, clean, comfortable & efficiently run hotel ...& very convenient to the location of the people we were visiting.
Stayed 3 nights in Jul 2018

8/10 Good

Cornel

Liked: Staff & service
Disliked: Room comfort
So so
The female (day shift) front desk clerk was rude and refused to help us with our questions. However the male assistant and the lady who checked us in were wonderful. I wish I got their names.
Stayed 3 nights in Jun 2018