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Overview of Biwako Hanakaido

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Indoor Spa Tub
Outdoor Spa Tub
In-room safe, rollaway beds, free WiFi, linens
In-room safe, rollaway beds, free WiFi, linens

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Bar
  • Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPhilosopher's Walk20 min drive
    Popular LocationKyoto International Conference Centre48 min drive
    Popular LocationMount Hiei67 min drive
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  • Japanese-Western Style Room with Open-Air Bath

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 3 Twin Futons and 2 Large Twin Beds
    More detailsJapanese-Western Style Room with Open-Air Bath
  • Japanese Style Room 8 tatami

    Room amenities

    • 394 sq ft
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese Style Room 8 tatami
  • Japanese-Western Style Room with Open-Air Hot spring Bath

    Room amenities

    • 684 sq ft
    • Sleeps 6
    • 4 Twin Futons and 2 Large Twin Beds
    More detailsJapanese-Western Style Room with Open-Air Hot spring Bath
  • Japanese-Western Style Special Suite with Open-Air Hot spring Bath

    Room amenities

    • 1038 sq ft
    • Sleeps 5
    • 3 Twin Futons and 2 Large Twin Beds
    More detailsJapanese-Western Style Special Suite with Open-Air Hot spring Bath
  • Twin Room

    Room amenities

    • 394 sq ft
    • Sleeps 3
    • 2 Large Twin Beds and 1 Twin Sofa Bed
    More detailsTwin Room
  • Japanese Style Room 10 tatami

    5/5 guest room rating

    Room amenities

    • 449 sq ft
    • Sleeps 5
    • 5 Twin Futons
    More detailsJapanese Style Room 10 tatami
  • Twin Room with Open-Air Hot spring Bath

    Room amenities

    • 449 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsTwin Room with Open-Air Hot spring Bath
  • Japanese-Western Style Room

    Room amenities

    • 661 sq ft
    • Sleeps 5
    • 3 Twin Futons and 2 Large Twin Beds
    More detailsJapanese-Western Style Room

About this area

Otsu

Located in Otsu, Biwako Hanakaido is in the city center. While the natural beauty of Lake Biwa and Mount Hiei can be enjoyed by anyone, those looking for an activity can check out Biwako Valley Ski Resort. Kyoto Aquarium and Kyoto Railway Museum are also worth visiting. Guests appreciate the hotel's quiet location.
Visit our Otsu travel guide
Popular Location

What's nearby

  • Philosopher's Walk - 20 min drive
  • Nanzenji Temple - 22 min drive
  • Shimogamo Shrine - 23 min drive
  • Kyoto International Conference Centre - 48 min drive
  • Mount Hiei - 67 min drive

Getting around

  • Ogotoonsen station - 15 min walk
  • Kansai Intl. Airport (KIX) - 96 min drive

Restaurants

  • Ramupu — 1 min walk
  • Biwa Roman — 1 min walk
  • Sin-Sin — 7 min walk
  • Ogoto Onsen Biwako Ryokusuitei — 8 min walk
  • どんぐり — 9 min walk

About this property

Biwako Hanakaido

3.5-star Otsu hotel in Ogoto, walk to Ogoto Onsen
This smoke-free hotel features 2 restaurants, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a meeting room, a 24-hour front desk, and a library. All 43 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and balconies. Flat-screen TVs, room service, and free bottled water are among the other amenities available to guests.
Biwako Hanakaido offers 43 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. This Otsu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking is wheelchair accessible

Food and drink

  • Japanese breakfast available for a fee daily 7 AM–9:30 AM: JPY 2500 for adults and JPY 2000 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Hot springs

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 2500 for adults and JPY 2000 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Biwako Hanakaido
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu

Frequently asked questions

Can I cancel my reservation for free at Biwako Hanakaido and receive a full refund?
Yes, Biwako Hanakaido offers free cancellation on select room rates, because flexibility matters! Please refer to Biwako Hanakaido cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Biwako Hanakaido?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at Biwako Hanakaido on Dec 10, 2020 start from $327, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Biwako Hanakaido pet-friendly?
No, pets are not allowed at this property.
How much is parking at Biwako Hanakaido?
Biwako Hanakaido doesn't offer parking.
What time is check-in at Biwako Hanakaido?
Check-in is from 3:00 PM - 8 PM.
What time is check-out at Biwako Hanakaido?
Check-out is at 11 AM.
Where is Biwako Hanakaido located?
Located in Ogoto, this hotel is 0.3 mi (0.5 km) from Ogoto Onsen and 0.9 mi (1.5 km) from Lake Biwa. Lake Biwa Bridge and Pieri Moriyama Mall are also within 6 mi (10 km). Ogotoonsen station is 15 minutes by foot.
4.6
Wonderful
5 - Excellent
74
4 - Good
37
3 - Okay
4
2 - Poor
0
1 - Terrible
1

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort, with an aged but quaint look and feel. There is a private spa which can be booked so your group of friends can share a bath. Food is very exquisite, and traditional Japanese ryokan style.
Stayed 1 night in Mar 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Nice stay
Great stay, staff was extremely friendly. The place itself is dated but they are renovating. Highly recommend the private onsen
Stayed 1 night in Jan 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!!
Top service and room facilities for an Onsen hotel. The breakfast and dinner were delicious. We tried both of their private and public Onsen and they were both good. The hotel even ring me from Japan to confirm my arrival time at the train station so they can arrange a shuttle bus for pickup.
Stayed 1 night in Dec 2018