Front desk clerk not friendly upon check in. Dinner included in room:. salad bar was good, entrees and vegetables not of good quality, desserts not good. Waitress was rude! Seemed like she hated her job. There was one excellent wait staff, Mari. She was in bar area and seemed to be assisting with the kitchen. She did not wait on us, but was very kind and helpful when I asked for her assistance. There was a huge bus tour group and it appears that the hotel makes a dinner buffet to suit large crowds. The dinner was overpriced and poor value. The room was okay, average comfort. Upon check out, Jannicka at front desk was sweet and friendly. We would not recommend this hotel. Thon was a thorn in our side.