Lobby

Reviews of Austria Trend Hotel Schloss Wilhelminenberg

4 out of 5
Austria Trend Hotel Schloss Wilhelminenberg
Savoyenstrasse 2, Vienna, Vienna

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 412 reviews" "
Rating 8 - Good. 139 out of 412 reviews" "
Rating 6 - Okay. 47 out of 412 reviews" "
Rating 4 - Poor. 16 out of 412 reviews" "
Rating 2 - Terrible. 7 out of 412 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As beautiful as it looks in the pictures, it is a stunning building with amazing rooms. The staff were so friendly. There was an amazing view over the city, and it was peaceful but there was still frequent public transport to get around. Will definitely be staying here again.
Stayed 4 nights in Feb 2024
Response from Austria Trend Hotel Schloss Wilhelminenberg on Mar 7, 2024
Dear Sophie, Thank you for choosing Austria Trend Hotel Schloss Wilhelminenberg for your recent stay and for taking the time to share your positive review. We are delighted to hear that you found our hotel beautiful and our rooms amazing. Our team takes great pride in providing friendly service to our guests. It's also wonderful to know that you enjoyed the stunning view over the city and the peaceful atmosphere. We look forward to welcoming you back in the future.Mit lieben Grüßen,Kathrin GerstlGeneral ManagerAustria Trend Hotel Schloss Wilhelminenberg

10/10 Excellent

Adrian, Las Cruces

Stayed 1 night in Feb 2024
Response from Austria Trend Hotel Schloss Wilheminenberg on Mar 21, 2024
Dear Adrian,we are pleased to welcome you as our valued guest in our Austria Trend Hotel Schloss Wilheminenberg!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara HahnGuest Relation - for the Austria Trend Hotel Schloss Wilheminenberg Team

8/10 Good

Péter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and comfortable rooms in a beautiful environment.
Stayed 1 night in Feb 2024
Response from Austria Trend Hotel Schloss Wilhelminenberg on Feb 27, 2024
Dear Péter, thank you for taking the time to share your positive experience at Austria Trend Hotel Schloss Wilhelminenberg. We are delighted to hear that you found our rooms affordable and comfortable. We strive to provide a beautiful environment for our guests to enjoy. We look forward to welcoming you back in the future. Kind regardsKathrin GerstlGeneral ManagerAustria Trend Hotel Schloss Wilhelminenberg

10/10 Excellent

Ahmet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old property that has been updated and has such great charm, the views of Vienna are unbelievable.
Response from Austria Trend Hotel Schloss Wilheminenberg on Jan 17, 2024
Dear Ahmet,first of all, we would like to thank you for staying in our Austria Trend Hotel Schloss Wilheminenberg and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel.If you are planning your next trip to your exciting city, we would be delighted to be your host again.Kindest regardsBarbara Hahn, Guest Relation - for the team of Austria Trend Hotel Schloss Wilheminenberg

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short answer , very bad
Stayed 2 nights in Sep 2023
Response from Austria Trend Hotel Schloss Wilheminenberg on Sep 11, 2023
Dear Guest,we are pleased to welcome you as our esteemed guest at the ustria Trend Hotel Schloss Wilheminenberg and that you took the time to share your impressions with us.As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your stay. Only with your help, we get the possibility to make positive changes. Your feedback is highly appreciated!At the same time we would like to apologize for the inconveniences caused to you.Thank you very much for your help and we wish you a successful day!Kindest regards,Barbara Hahn, Guest Relation & the Austria Trend Hotel Schloss Wilheminenberg Team

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Austria Trend Hotel Schloss Wilheminenberg on Sep 5, 2023
Dear Martin,we are pleased to welcome you as our valued guest in our Austria Trend Hotel Schloss Wilheminenberg!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Hotel Schloss Wilheminenberg Team

10/10 Excellent

Alexandra Malina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Austria Trend Hotel Schloss Wilheminenberg on Aug 22, 2023
Dear Alexandra Malina,we are pleased to welcome you as our valued guest in our Austria Trend Hotel Schloss Wilheminenberg!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Hotel Schloss Wilheminenberg Team

10/10 Excellent

Byron

Liked: Cleanliness, property conditions & facilities
Excellent service the staff it’s very friendly and helpful the hotel it’s beautiful I love it
Stayed 4 nights in Jun 2023
Response from Austria Trend Hotel Schloss Wilheminenberg on Jun 21, 2023
Dear Byron, thank you very much, that you took the time for your nice feedback. It is a pleasure to have you here in our Austria Trend Hotel Schloss Wilheminenberg. It is wonderful to read that you are enjoying your stay. Our staff is committed to do the best, in order to make the stay of our guests as comfortable as possible. We look forward to welcome you again in our Hotel and wish you all the best. Kindest regards,Barbara Hahn, Guest Relation - for the Austria Trend Hotel Schloss Wilheminenberg Vienna Team

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. We really enjoyed walking the trails surrounding the hotel. Loved the loft bed suite with the great windows. Not a modern stay but that's what we enjoyed about it.
Stayed 1 night in Sep 2022

8/10 Good

ABDULRAHMAN

Stayed 2 nights in Sep 2022

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old manor house that has been repurposed into a hotel. Easy parking in the grounds and lovely views over Vienna. The onsite restaurant was a bit odd: limited menu and no wine list (a glass of red or a glass of white) in a gazebo on the back of the hotel. The room was on two levels so you have negotiate a raised platform and stairs if you go to the loo in the night.
Stayed 1 night in Jul 2022
Response from Benjamin on Jul 30, 2022
Thank you for the kind review. We are happy you had you good stay.

6/10 Okay

hamidreza

Traveled with family
Disliked: Amenities, property conditions & facilities
It doesn’t have a air conditioner and after opening the window we visited a lots of bugs
Stayed 2 nights in Jul 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Really enjoyed the stay. Nice two floor rooms and very high ceilings. Overall castle flair is special too as well as the views over Vienna!
Stayed 1 night in Nov 2021

8/10 Good

Shalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool to stay in a palace. It’s outdated but what I expected when staying in an old building. The restaurant was a bit expensive. Loved that the parking onsite was free. The view was also amazing, just know it is a bit of a drive to the city.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Pleasant staff. Free parking. Nice walking in the park.
Stayed 1 night in Sep 2020

10/10 Excellent

Rehan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service especially at the reception. Muhammad was excellent and helpful. Amazing experience.
Stayed 1 night in Jan 2020
Response from R Höflinger on Feb 4, 2020
Dear Rehan, thank you very much for your great review. We are very pleased that you have enjoyed your stay and that we could meet or even surpass your expectations. We are looking forward to welcoming you again to our hotel and remain with kind regards Raimund Höflinger - General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one week in January. The hotel is very nice and the staff were extremely helpful. It's a bit outside the "main" part of the city, but the mass transit is very easy to navigate.
Stayed 7 nights in Jan 2020
Response from R Höflinger on Feb 4, 2020
Dear Guest, thank you very much for your positive review. We are very glad that you have spent a pleasant stay with us and we will forward your kind feedback regarding our staff to our colleagues. We hope to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from R Höflinger on Feb 4, 2020
Dear Guest, thank you very much for your positive review. We would be very pleased to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger – General Manager

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
public transport was easy to use to get there. staff could have given advice on what to see in the area not just give the train and bus services to get to the main city centre
Stayed 4 nights in Dec 2019
Response from R Höflinger on Feb 4, 2020
Dear Guest, thank you very much for your positive review. We are very pleased that you have spent a pleasant stay with us. Our colleagues at the reception are always available for information. We regret that you have not received sufficient information about what to see in the area. We hope to welcome you again to our hotel and remain with kind regards Raimund Höflinger - General Manager

6/10 Okay

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from R Höflinger on Jan 2, 2020
Dear Mohamed, thank you very much for your positive review. We would be very pleased to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger – General Manager

10/10 Excellent

Meda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from R Höflinger on Jan 4, 2020
Sehr geehrte Frau Meda, vielen Dank für Ihre positive Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Raimund Höflinger – Direktor

10/10 Excellent

Charlot, Norwood, Ma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its historical past; excellent customer service and classic decor
Stayed 1 night in Nov 2019
Response from R Höflinger on Dec 5, 2019
Dear Charlot, thank you very much for your great review. We are very pleased that you have enjoyed your stay, especially the ambience of the hotel and our service. We are looking forward to welcoming you again to our hotel and remain with kind regards Raimund Höflinger – General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from R Höflinger on Dec 5, 2019
Dear Guest, thank you very much for your positive review. We would be very pleased to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger – General Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from R Höflinger on Oct 11, 2019
Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Raimund Höflinger – Direktor

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from R Höflinger on Sep 6, 2019
Dear Mr Abraham, thank you very much for your positive review. We are very pleased that you have enjoyed your stay and we hope to welcome you soon again to our hotel. With kind regards Raimund Höflinger – General Manager

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Fabulous and wonderful!! We stayed one extra night because we loved it so much.
Stayed 2 nights in Aug 2019
Response from R Höflinger on Aug 23, 2019
Dear Maya, thank you for your excellent review. We highly appreciate it as it gives us the impression that we could by far exceed your expectations. We are therefore looking forward to welcoming you back soon at our hotel. Kind regards, Raimund Höflinger – General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very comfy even without air conditioning. Close to city by car. Lots of parking garages available.
Stayed 2 nights in Aug 2019
Response from R Höflinger on Aug 7, 2019
Dear Guest, thank you very much for your great review. We are very pleased that you have spent a pleasant stay with us and that you have enjoyed the location of the hotel with the beautiful view. We hope to welcome you again to our hotel and remain with kind regards Raimund Höflinger - General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from the hotel and room are great! Location is good, city centre is a short drive away.
Stayed 1 night in Jul 2019
Response from R Höflinger on Aug 7, 2019
Dear Guest, thank you very much for your excellent review. We are very glad that you have enjoyed your stay, especially the location of the hotel with the beautiful view. We are looking forward to welcoming you again to our hotel and remain with kind regards Raimund Höflinger - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from R Höflinger on Aug 7, 2019
Dear Guest, thank you very much for your review. We would be very pleased to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger – General Manager

6/10 Okay

CB

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel with beautiful surroundings. Friendly staff. No AC, our room was very hot in July.
Stayed 3 nights in Jul 2019
Response from R Höflinger on Aug 7, 2019
Dear Guest, thank you very much for your review. We are very pleased that you have enjoyed your stay, especially the location of the hotel with the beautiful view. We regret that you stay was influenced by the heat wave - the temperatures were really extremely high and unusual. Each room is equipped with a fan but unfortunately they do not really cool down in this extreme situation. We would be very glad to welcome you again to our hotel and remain with kind regards Raimund Höflinger - General Manager

8/10 Good

Rasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT MANAGEMENT
The reservation manager was really great women and understandable to her tasks as she offered us a renewal another night instead the missed night at our booking , i would like to thanks her and wishing her all the best .
Stayed 1 night in Jul 2019
Response from R Höflinger on Aug 7, 2019
Dear Rasa, thank you very much for your positive review and your great feedback regarding the support from our reservation manager which we will forward to her. We are looking forward to welcoming you again to our hotel and remain with kind regards Raimund Höflinger - General Manager

10/10 Excellent

Christof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from R Höflinger on Aug 16, 2019
Sehr geehrter Herr Christof, vielen Dank für Ihre positive Bewertung. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und verbleibe mit freundlichen Grüßen Raimund Höflinger - Direktor

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved sleeping in an old castle. Super easy to take public transport into the city of Vienna.
Stayed 2 nights in Jun 2019
Response from R Höflinger on Aug 14, 2019
Dear Guest, thank you very much for your positive review. We are very pleased that you have enjoyed your stay, especially the ambience and the location of the hotel with the beautiful view. We hope to welcome you again to our hotel soon and remain with kind regards Raimund Höflinger – General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from R Höflinger on Aug 9, 2019
Sehr geehrter Herr Paul, vielen Dank für Ihre äußerst positive Bewertung. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und verbleibe mit freundlichen Grüßen Raimund Höflinger - Direktor

10/10 Excellent

MASOUD

Liked: Cleanliness, staff & service, property conditions & facilities
on the roof of Vienna
it was good and as it was expected
Stayed 3 nights in Jun 2019
Response from R Höflinger on Aug 7, 2019
Dear Mr Masoud, thank you very much for your great review. We are very pleased that you have enjoyed your stay and that we could meet your expectations. We hope to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger - General Manager

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Response from R Höflinger on Aug 27, 2019
Dear Guest, thank you very much for your review. We would be very pleased to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger – General Manager

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
I cannot find fault with this hotel. It was beautiful, and set in amazing grounds; with attentive, friendly staff, and great food.
Stayed 3 nights in Jun 2019
Response from R Höflinger on Aug 7, 2019
Dear Naomi, thank you very much for your great review. We are very pleased that you have enjoyed your stay and that we could meet your expectations. We hope to welcome you soon again to our hotel and remain with kind regards Raimund Höflinger - General Manager

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4 star property; bedding is cheap and old. No blackout curtains prevent sleeping past day break. Plumbing issues make any time in the bathroom a real 3rd world experience
Stayed 2 nights in Apr 2019
Response from R Höflinger on Aug 27, 2019
Dear Guest, thank you very much for your review and for taking the time to share your feedback We are sorry to hear that we could not meet your expectations. We can assure you that our bed linen is definitely not a cheap product and it is in a good condition. Nevertheless, we can inform you that our hotel group was equipped with a new product line before the beginning of summer. All our rooms have thick heavy curtains that allow a darkening of the room. We regret that you did not enjoy your stay and that we were not able to meet your expectations but we hope that you will give us another chance in future. Kind regards Raimund Höflinger - General Manager

4/10 Poor

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place applied by surrounding area
Nice hotel spoiled by the location, it is set on the edge of, or partialy in a public park. As a result not only do you have randoms picnicking outside your window, the noise from kids playing in the parkmeans an early nights sleep in summer is not possible.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, free parking. Bus stop is just outside the hotel
Stayed 2 nights in Apr 2019
Response from R Höflinger on Aug 27, 2019
Dear Guest, thank you very much for your positive review. We are very pleased that you have enjoyed your stay and we hope to welcome you soon again to our hotel. With kind regards Raimund Höflinger – General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building! My room had a bed loft which was great and a wonderful view of the local area. Excellent internet access and good breakfast selections at a reasonable price.
Stayed 1 night in Apr 2019

8/10 Good

Tomer

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2019

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019

6/10 Okay

Chris, Sydney

Liked: Staff & service
The hotel has street charm and appeal. Great views over the city and close to public transport. I was offered an upgrade to my room which I took, but the rooms were dated. I travelled alone and made sure I booked for two people as I like to sleep in a double or queen bed, only to find two single bed pushed together, that would have been okay but even the bedding was for single beds.
Stayed 2 nights in Apr 2019

10/10 Excellent

LaChelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
Loved this place, so peaceful and beautiful!!! Breakfast was amazing and it had incredible views!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Location and view is excellent. Well maintained property with interesting two level rooms.
Stayed 1 night in Apr 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and quiet with easy travel to the city.
Do not be put off by the distance to the city. 1 bus straight to underground and foolproof train journey from the terminus, total 1/2 hour. So if you value quiet location in stunning old himperial hunting lodge set in woods & fab views of the city with free parking, we would recommend it.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and best location. Should vist with whole family
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Stay
The stay was amazing and the staff was impeccable. However, a small glitch was the room having to go up the stairs to go to bed.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The Botel is old and the condition is deteriorating. Heating systems are antiquated and either to hot or when turned off makes a load squeaking noise. Food is absolutely the worst possible and should be avoided at all costs
Stayed 2 nights in Feb 2019