terriable hotel, small room, dirty beds, not worth
Posted Oct 3, 2016
not worth the money i spent at all. the pictures online look so good but in person hotel is small, staff are awful, when i arrived no one offered to help me with my luggage and when i asked for the dolly to move my luggage to the room and even then they didn't bother asking if i needed help. when i got to my room my room was so small not worth the 200$ a night. then i checked my room bed the bed had a dirty big red stain on it which i didn't know if it was blood or wine. the crazy part was i called and complained and showed them pictures after my complain all they offered was bed sheet change not even a room change?? so i then called Expedia which then called the manager of the hotel, then and only then they changed my room even thought i wanted to check out all together and go to another hotel, but do to the time which was 2am i settled with change even though i didn't want to stay at all because it was a bad experience from when i entered. it was awful 1st time experience and i recommended it to know one and i will never go to a ARC hotel.