Ratings based on 312 Verified Reviews

3.1 out of 5
64% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Nov 6, 2017
Small eating area. Could not get a seat at continental breakfast. Cramped area Rooms not overly clean Windows full of condensation Stairways dirty Family booked In a room amongst construction workers group staying for weeks who are loud etc because it's their home for while
2 out of 5
by A verified traveler from Vermont!

Close to Ottawa University

Posted Oct 22, 2017
Would not stay there again. Was very secluded at end of road . Men/guys standing outside and felt very unsure. Staff at check in and out were very nice. Breakfast was not big at all and not very clean. Room was tight and smelled like smoke. Especially the bathroom. But was good enough for a one night stand. Definitely paid way to much for what we got.inwoukd not recommend this spot.
3 out of 5
by A verified traveler

Close to amenities but hotel needs improvements

Posted Sep 18, 2017
The hotel and it's property need some updates. Things are outdated and very used (is.carpet)
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Qc

Very good for couples

Posted Sep 18, 2017
Clean and neat but need a litle bit of care for bathroom ceiling corners and tub border
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Very pleased with our stay. Room was clean and comfy
3 out of 5
by A verified traveler

Posted Sep 4, 2017
Kids running up and down the hall playing a game at 11 at night. Called front desk and nothing. I had to address it myself twice. Not happy
4 out of 5
Recommended
for Everyone
by A verified traveler from Brampton

Excellent Service from the Front Desk personnel

Posted Sep 3, 2017
Pros: Cleanliness of the room
Location: Perfect location from the highway 412 and shopping and restaurants > however you need a car to visit the sites of Ottawa
It was an enjoyable experience. The City of Ottawa needs to improve the signage for Label Street and for the majority of the other streets. The hotel customer service was friendly and professional. Morning breakfast was enjoyable with a variety of choices
4 out of 5
by Dianne

This traveler left a rating score only Posted Aug 18, 2017 on Hotels
3 out of 5
by A verified traveler

close to the shopping mall which was a nice featur

Posted Aug 18, 2017
Cons: request for early check in option would be great. This motel is closest to Ottawa Riverside compass hospital. Partnership would be great.
Location: Hospital close for people who have to come from out of town for medical procedure.
fine. Remote didn't work for TV I had to do trouble shooting come to figure out wrong remote in the room for the TV. Back to room from hospital medical procedure and room not made up or cleaned. Disappointed about that because Mom needed to rest.
4 out of 5
by Irene

Posted Aug 13, 2017 on Hotels
Staff was friendly & efficient. Sign said recently renovated but couldn't see it. The bathroom had a ceiling fan but no way to turn it on. Water damage below the window & no screen in the window to let the air in. Air conditioner was very noisy so we had to turn it off at bedtime. Breakfast was good & plentiful. Check-in & out was quick & location was good for shopping & eating.