Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
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Reviews of Hampton Inn by Hilton Ottawa

2.5 out of 5
Hampton Inn by Hilton Ottawa
100 Coventry Rd, Ottawa, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1345 out of 1854 reviews" "
Rating 8 - Good. 404 out of 1854 reviews" "
Rating 6 - Okay. 58 out of 1854 reviews" "
Rating 4 - Poor. 22 out of 1854 reviews" "
Rating 2 - Terrible. 25 out of 1854 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent price and convenience to highways. Great spot if you know your way around before hand. Not central to touristy things if that’s what you want. Don’t under estimate the value of free parking. Breakfast is decent and goes from 6-11
Stayed 1 night in Apr 2024

8/10 Good

Asif

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel has easy access and close to 417 highway.
Stayed 1 night in Nov 2023
Response from Sam on Apr 23, 2024
Thank you for staying with us and for leaving us your review as well. We hope that everything was okay with your stay and we hope to see you again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean comfortable. Just a short train ride to city centre
Stayed 2 nights in Apr 2024
Response from Sam on Apr 23, 2024
Thank you for staying with us and for leaving us your review as well. We hope that everything was okay with your stay and we hope to see you again soon!

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight quarters outside for temporary parking & limited parking spaces in the garage. Otherwise, all good.
Stayed 1 night in Apr 2024
Response from Sam on Apr 22, 2024
Thank you for staying with us and for leaving us your feedback as well! We appreciate your review and hope to see you again soon!

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is within 10 minutes of any place you want to discover. Clean over sized rooms, great value. Staff are amazing. For a single female traveler, you will feel safe and secure here.
Stayed 1 night in Apr 2024
Response from Sam on Apr 22, 2024
Thank you for staying with us and for leaving us your feedback as well! We appreciate your review and hope to see you again soon!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area, the staff was amazing and we felt very safe. Was a quick and easy drive to downtown Ottawa.
Stayed 1 night in Apr 2024
Response from Sam on Apr 19, 2024
Thank you for choosing to stay with us and for leaving us your review as well! We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pleasant and good breakfast!
Stayed 1 night in Apr 2024
Response from Sam on Apr 19, 2024
Thank you for choosing to stay with us and for leaving us your review as well! We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Blair

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet.
Stayed 1 night in Mar 2024
Response from Sam on Apr 19, 2024
Thank you for choosing to stay with us and for leaving us your review as well! We hope you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Ganesh

Liked: Cleanliness, staff & service
We got a lot of construction sound in our room. Other than that it was a fantastic stay.
Stayed 1 night in Apr 2024
Response from Sam on Apr 19, 2024
Thank you for choosing to stay with us and for leaving us your review as well! We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Apr 2024
Response from Brandon Davis - Cleveland on Apr 16, 2024
Thank you so much for your review. We look forward to seeing you again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on Apr 19, 2024
Thank you for choosing to stay with us and for leaving us your review as well! We hope you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Eulio, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good oversll
Stayed 1 night in Apr 2024
Response from Sam on Apr 15, 2024
Thank you for staying with us and for leaving us your feedback as well! we hope that you enjoyed your stay and thank you will stay with us again in the future!

10/10 Excellent

Yasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Like the service
Stayed 2 nights in Apr 2024
Response from Sam on Apr 15, 2024
Thank you for staying with us and for leaving us your feedback as well! we hope that you enjoyed your stay and thank you will stay with us again in the future!

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sam on Apr 15, 2024
Thank you for staying with us and for leaving us your feedback as well! we hope that you enjoyed your stay and thank you will stay with us again in the future!

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room, coffee maker with hot chocolate. Staff superbly friendly
Stayed 1 night in Apr 2024
Response from Sam on Apr 12, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

10/10 Excellent

VeerInder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Good
Stayed 1 night in Apr 2024
Response from Sam on Apr 12, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
I like to location
Stayed 5 nights in Apr 2024
Response from Sam on Apr 12, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

10/10 Excellent

Dinesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Apr 2024
Response from Sam on Apr 12, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too warm and thermostat not cooperating. Maintenance addressed it promptly. Rogue fire alarm in building at 7:15 am due to water leak(?). Perhaps a building-wide announcement when resolved would be prudent.
Stayed 2 nights in Apr 2024
Response from Sam on Apr 12, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

10/10 Excellent

Jeanette

The included breakfast was a huge benefit. I also appreciated the included indoor parking. The hotel was a good selection for me on my weekend in Ottawa.
Stayed 2 nights in Apr 2024
Response from Sam on Apr 9, 2024
We appreciate your feedback and thank you for staying with us. We hope that all was good with your stay and that we will see you again soon!

10/10 Excellent

Ralitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Sam on Apr 8, 2024
Thank you for staying with us and for leaving us your review! We hope to see you again soon!

10/10 Excellent

Ida

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean the rooms are kept.
Stayed 1 night in Apr 2024
Response from Sam on Apr 8, 2024
Thank you for staying with us and for leaving us your review! We hope to see you again soon!

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Value.
Stayed 1 night in Apr 2024
Response from Sam on Apr 8, 2024
Thank you for staying with us and for leaving us your review! We hope to see you again soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sam on Apr 8, 2024
Thank you for staying with us and for leaving us your review! We hope to see you again soon!

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for dollars. Excellent breakfast with good selection and variety of hot items. Roomwise, a nice to have would be heavier and thicker face towels and bath sheets.
Stayed 1 night in Mar 2024
Response from Sam on Apr 9, 2024
Thank you for choosing to stay with us and for leaving us your feedback as well! We will definitely this into consideration and we hope to see you again soon!

10/10 Excellent

nishit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on Apr 9, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

8/10 Good

Wendtoin

Stayed 3 nights in Mar 2024
Response from Sam on Apr 22, 2024
Thank you for staying with us and for leaving us your feedback as well! We appreciate your review and hope to see you again soon!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, comfortable mattress. Staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Sam on Apr 2, 2024
Thank you for staying with us and for leaving us your feedback as well! We hope to see you again soon!

10/10 Excellent

Monique, Gatineau

Traveled with family
Liked: Amenities
Friendly staff. Very nice and convenient.
Stayed 3 nights in Mar 2024
Response from Sam on Apr 2, 2024
We appreciate your feedback and thank you for staying with us! We hope to see you again at our property soon!

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would recommend this hotel to others and I was satisfied with my stay. The room was clean and had all the essentials, the pool area was enjoyable and the staff was helpful. My only comment is that it was very busy during our stay which translated to having to wait for a place to sit at breakfast and long lines at the buffet. This stressed me a bit because we had two young children with us but I understand the hotel has no control over its occupancy rate and of course we could have brought the food to our room. I would have appreciated a bit more of seating area for the service. Other than that, it met all my needs.
Stayed 2 nights in Mar 2024
Response from Sam on Apr 15, 2024
Thank you for staying with us and for leaving us your feedback as well! we hope that you enjoyed your stay and thank you will stay with us again in the future!

8/10 Good

Melanie-France

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great location. Rooms are spotless and are huge with comfortable beds. Staff is amazing and hotel had great amenities. The downside for us was the noise level. The doors automatically slam unless you hold them shut. The hotel was full as it was Easter weekend and Saturday morning the continental breakfast area was a complete disaster due to the amount of people. We could hear people in the hallway late at night and the people above us. Surprised by the lack of soundproofing but also discouraged by the amount of people who simply forget they are not at home and are sharing this space with others. Also underground parking is extremely small and was full all weekend. I’m in Ottawa often and I would stay here again as it’s a beautiful and clean spot. But I’d avoid it during peak times.
Stayed 2 nights in Mar 2024

8/10 Good

Graciane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are great and very respectfull. Thank you !
Stayed 2 nights in Mar 2024
Response from Sam on Apr 2, 2024
We appreciate your feedback and thank you for staying with us! We hope to see you again at our property soon!

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and charismatic. Charming hotel.
Stayed 1 night in Mar 2024
Response from Sam on Apr 12, 2024
Thank you for staying with us and for leaving us your review as well! We hope to see you again soon!

8/10 Good

Nicholas

Stayed 1 night in Mar 2024
Response from Sam on Apr 19, 2024
Thank you for choosing to stay with us and for leaving us your review as well! We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place. Te breakfast was excellent, quiet, the best
Stayed 3 nights in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

8/10 Good

AJ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub and breakfast was ok.
Stayed 2 nights in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Sara

Traveled with partner
Liked: Amenities
Very nice
Stayed 2 nights in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

8/10 Good

Frederic

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 6 nights in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local close to st Laurent shopping centre.close to 417
Stayed 2 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for choosing to stay with us and for leaving us your feedback!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sam on Apr 1, 2024
We appreciate you staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Rhoda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Friendly and helpful staff. Overall a very pleasant experience.
Stayed 1 night in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

SHEENA M

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big and spacious. Very clean. Beds were comfy and love how big the bathroom was. Definitely recommend for families!
Stayed 4 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

8/10 Good

Dami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean!
Stayed 1 night in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of noise and a lot of children running in the hallways
Stayed 1 night in Feb 2024
Response from Sam on Mar 25, 2024
We apologize for the inconvenience that you had experienced throughout your stay. We hope that despite the inconvenience, you had enjoyed your stay with us and that we will see you again in the future!

8/10 Good

Amanda, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well maintained. Rooms are spacious and comfortable. Breakfast was average hotel breakfast fare.
Stayed 1 night in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Yu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean.
Stayed 2 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Bhartesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review as well!