The front desk staff could not have been friendlier. We had dealings with 3 different people (2 ladies and a gentleman) and they were all very pleasant. One the ladies was evening smiling while she was on the phone with a customer. Amazing customer service. We arrived quite early and our room was ready. Check out was noon which was awesome for our kids to go swimming after breakfast. Breakfast in the hotel was very good and kids eat free! Would recommend this hotel to couples, families and business travelers.
Comment from Hotel Management
Sep 16, 2016 by alana, Hotel Management
Thank you very much for your kind words about your stay at our hotel. You're absolutely right, our staff really are our shining stars! From the front desk, to housekeeping, to the restaurant we all work hard to ensure your stay is enjoyable.
Thank you for your recommendation and we do hope you'll choose to stay with us again next time your travels bring you to Kanata!
Assistant General Manager