Ratings based on 71 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 18, 2018
Comment from Hotel Management
Jun 19, 2018 by Sara, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel

Posted Jun 4, 2018
We stayed two nights here. The room was nice and clean, and the beds were comfortable. The pool area was also very clean, though the hot tub didn't seem to be working properly. We did not have the free breakfast, but it looked good - cereal, waffle maker, yogurt, bakery, etc. We had a small issue with the bathtub drain that was supposed to get fixed while we were staying there but wasn't. We received a small credit on our bill but would have rather had the problem fixed. Otherwise, it was a nice stay with friendly staff.
Comment from Hotel Management
Jun 4, 2018 by Sara, Hotel Management
We are so sorry about the difficulty with your tub. Glad to know that the staff gave you a credit. We do hope that you come back and join us again!
4 out of 5
by A verified traveler

Posted May 9, 2018
Comment from Hotel Management
May 15, 2018 by Sara, Hotel Management
Thank you for your rating.
2 out of 5
by A verified traveler

Posted Apr 9, 2018
Breakfast quality really went down from before! I wanted 2 beds and not one person asked me which I wanted! The room was small . And the guy working nights was rude.
Comment from Hotel Management
May 4, 2018 by Sara, Hotel Management
We apologize for any inconvenience. Our manager addressed the issues with employees.
1 out of 5
by A verified traveler from Ottumwa, IA

Downtown

Posted Mar 20, 2018
Very minimal rooms. To be honest, I don't think it had been restocked as there were no coffee cups and one water cup in the room. The breakfast was the worst part. They put two apples in the fruit bowl and 4 mini muffins, eggs and barely warm sausage--and we we're at the breakfast area right away, so it's not like people got to it right away either. Highly dissappointed.
Comment from Hotel Management
Apr 2, 2018 by Sara, Hotel Management
We are sorry that you had this experience. The manager has spoken with housekeeping about missing the restock of the room. Also, he is speaking with the breakfast prep crew to make certain they have everything ready to go. We are usually complimented on the breakfast so we will make certain to take care of this. Please, feel free to contact management at the hotel at anytime. We hope you will come back and give us another try.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Friendly. Clean. Nice looking room. Staff very efficient.
Comment from Hotel Management
Mar 3, 2018 by Sara, Hotel Management
Thank you for your response. We are so glad that you a good experience with our staff, and your room! Please come back and stay with us again.
4 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
Power went out
Comment from Hotel Management
Mar 7, 2018 by Sara, Hotel Management
We are sorry that happened. It was an unfortunate outage affecting a large area. Please do know these are rare, and we hope that you will come back to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2018
Nice and clean...not enough shampoo and conditioner though
Comment from Hotel Management
Feb 15, 2018 by Sara, Hotel Management
Thank you so much for your review. Please do feel free to ask the desk for extra shampoo and conditioner on your next stay. We are happy to help!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Posted Jan 19, 2018 on Orbitz
This is my second time staying here very nice hotel. Staff are always very nice. Always accommodating their guests. Very nice pool and Jacuzzi.
Comment from Hotel Management
Feb 13, 2018 by Sara, Hotel Management
We are so glad that you enjoyed your stay! Please come back again soon.
4 out of 5
by A verified traveler

Posted Jan 18, 2018 on Hotels
Comment from Hotel Management
Mar 3, 2018 by Sara, Hotel Management
Thank you for your review.