Ratings based on 59 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Friendly. Clean. Nice looking room. Staff very efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2018
Nice and clean...not enough shampoo and conditioner though
Comment from Hotel Management
Feb 15, 2018 by Sara, Hotel Management
Thank you so much for your review. Please do feel free to ask the desk for extra shampoo and conditioner on your next stay. We are happy to help!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...great location as well.

Posted Nov 26, 2017
Cons: Front desk personnel needs to smile at guests and act very happy to service them.
Hot tub...not all jets worked. Room was very nice.
4 out of 5
by kathi

This traveler left a rating score only Posted Nov 21, 2017 on Hotels
5 out of 5
by Ryan

Great hotel - right near everything!

Posted Nov 13, 2017 on Hotels
Great hotel - right near everything!
4 out of 5
by Sandra

One night in downtown Ottumwa, Iowa

Posted Nov 6, 2017 on Hotels
Located downtown Ottumwa, Iowa. Just a 5 minute walk to Canteen restaurant (amazing loose meat sandwiches!) and 1 block from Walgreens in case you have forgotten anything. Room was clean and the free hot breakfast was great. Would stay here again, worth the money.
5 out of 5
by A verified traveler

5 stars

Posted Oct 24, 2017 on Hotels
The staff went above and beyond to make sure our stay was great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2017 on Hotels
3 out of 5
by Kathy

Just one night is enough

Posted Sep 15, 2017 on Hotels
Trying to find it was kind of difficult. You driving through a run down dirty town. Once you walk inside it's pretty and not what I was expecting given what the town look like. The room itself was clean, neat and tidy. I like the fact it had a refrigerator and a microwave. But no stores close by to bother to use the microwave. Staff was friendly and check-in and check-out was easy. I paid cash and the room didn't cost me as much as I was quoted so I was happy there. Overall it was an okay place to go spend the night. However, it was a bit noisy. Train went by many times. I also could hear people talking. But that was pretty much the only thing I found wrong with it. When I saw the alternative down the street, I was glad I made this choice and not that one. Breakfast was scrambled eggs, sausage links, Bagels, waffles, and juice. Not bad. Had better but not bad. Would have liked some fruit.
Comment from Hotel Management
Sep 18, 2017 by Sara, Hotel Management
Thank you for your feedback. You will be glad to know that there will be a quiet zone going into effect downtown that will eliminate the train noise. At this point, the location of your room in the hotel can determine if it is quieter. We hope you come back again and we will try to locate a quieter room for you. Also, the downtown are has been consistently revitalized over the past five years. Lots of improvements all over the downtown area. New stores, and restaurants, and new facades. Some of the work is going on now in several blocks, so this time next year, there will be even more visible improvement. We hope you get the chance to explore some of the neat shops, and places to eat downtown!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2017 on Hotels