Ratings based on 20 Verified Reviews

3.8 out of 5
40% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Chicago, Illinois

Nice clean hotel in the center of the city.

Posted Feb 11, 2018
Overall Simple and Clean and comfortable Hotel. Bathrooms seems to be recently renovated rooms need a little renovation. Hotel staff was very helpful and courteous.
4 out of 5
by Jonathan

Best of Oudtshoorn

Posted Sep 26, 2017 on Hotels
Great stay, returned many times and the breakfast is excellent
3 out of 5
by Mark


Posted Jul 16, 2017 on Hotels
The hotel is neat and clean but the air conditioner in our room never worked and despite an undertaking by a staff member to repair it the following day in order for us to enjoy it the second night no repair was done (and we froze for a second night). The cupboard which houses the kettle was also broken (would take less than 1 minute to glue it). "Things" should not be broken in a four star establishment! The hotel parking we were also told was unsafe as they had experienced breakins into the vehicle's of guests so we needed to remove everything from our vehicle. Get a security guard for goodness sake!
3 out of 5
by A verified traveler from UK


Posted Apr 22, 2017
Our initial reaction was that the hotel was particularly dated. The room was small but did have AC and a tv. The water running in the bathroom was brown which was a worry. We raised this in our initial 'check in' review from expedia and once returned to the hotel from our dinner, the receptionist informed us that the reservoir had flooded and all the village had the amen issue with the brown water. We were given 4 bottles of water to assist us as I was unable to clean my teeth in the brown water due to being pregnant. The bed was small and particularly uncomfortable for myself (very firm mattress). The breakfast was ok, not the best that we've had on our trip of SA and the variety was very limited. We were woken up early on our morning of departure by pots and pans being crashed about in the kitchen which was just across the courtyard from our room. For the price of the stay, we were disappointed. We've stayed on other hotels during our 3 week trip that have cost either the same or less and provided a much more comfortable room and stay. The staff were very helpful and friendly though.
5 out of 5
by Lebo

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
5 out of 5
by Daniel

This traveler left a rating score only Posted Dec 31, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels
3 out of 5
by A verified traveler from Pretoria

Hotel rating

Posted Sep 12, 2016 on Hotels
The hotel should only have 3 stars
4 out of 5
by A verified traveler

Pretty setting, mediocre service

Posted May 26, 2016 on Hotels
Room was very cold and the heater broken. We weren't given any orientation to the hotel on arriving or any help in departing. Maybe at that point in the trip we were used to BnB's with a friendly greeting than a hotel atmosphere. We chose the luxury room and I'm not sure how a regular room could have been smaller- there was no problem with the room layout but it was quite expensive for the quality of accommodation. The hotel is directly on the main road of town and lots of cute shops and restaurants to walk to.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 6, 2016 on Hotels